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Refund for a photoRefund
The seats, metal carabiners or quick links, or webbing straps of the recalled swing seats can break during use, posing a risk of serious injury due to fall hazard.
Write RECALLED on the swing seat with a permanent marker. Then email a photo that shows the word and the PACEARTH logo to get a full refund.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"write \"RECALLED\" on the swing seat with permanent marker" sets write_recalled and marker_text; "take a photo of it, including the PACEARTH logo" sets whole_product, marking and label (the logo is treated as the brand label); "full refund" sets full_refund; "email to recall@pacearth.com" sets email. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should stop using the recalled swing seats immediately and contact Pacearth Direct for a full refund. Consumers will be asked to write "RECALLED" on the swing seat with permanent marker, take a photo of it, including the PACEARTH logo and email to recall@pacearth.com.
Word for word from the CPSC record.
Pacearth Direct by email at recall@pacearth.com

Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,170 in, 378 out; check 3,732 in, 499 out.
{
"draft": {
"photo_required": true,
"actions": [
"write_recalled"
],
"marker_text": "RECALLED",
"must_show": [
"whole_product",
"marking",
"label"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Stop using the swing seat right away.",
"Write RECALLED on the swing seat in permanent marker.",
"Take a photo showing the writing and PACEARTH logo.",
"Email the photo to recall@pacearth.com."
],
"explanation": {
"plain": "Write RECALLED on the swing seat with a permanent marker. Then email a photo that shows the word and the PACEARTH logo to get a full refund.",
"technical": "\"write \\\"RECALLED\\\" on the swing seat with permanent marker\" sets write_recalled and marker_text; \"take a photo of it, including the PACEARTH logo\" sets whole_product, marking and label; \"full refund\" sets full_refund; \"email to recall@pacearth.com\" sets email."
},
"confidence": {
"actions": 0.97,
"must_show": 0.85,
"remedy": 0.97
}
},
"checked": {
"photo_required": true,
"actions": [
"write_recalled"
],
"marker_text": "RECALLED",
"must_show": [
"whole_product",
"marking",
"label"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Stop using the swing seat right away.",
"Write RECALLED on the swing seat in permanent marker.",
"Take a photo showing the writing and PACEARTH logo.",
"Email the photo to recall@pacearth.com."
],
"explanation": {
"plain": "Write RECALLED on the swing seat with a permanent marker. Then email a photo that shows the word and the PACEARTH logo to get a full refund.",
"technical": "\"write \\\"RECALLED\\\" on the swing seat with permanent marker\" sets write_recalled and marker_text; \"take a photo of it, including the PACEARTH logo\" sets whole_product, marking and label (the logo is treated as the brand label); \"full refund\" sets full_refund; \"email to recall@pacearth.com\" sets email."
},
"confidence": {
"actions": 0.97,
"must_show": 0.85,
"remedy": 0.97
}
}
}{
"RecallID": 11015,
"RecallNumber": "27019",
"RecallDate": "2026-10-08T00:00:00",
"Description": "This recall involves PACEARTH U-type swing seats. The swing seats were sold in various colors including green, blue, pink, red and turquoise. The chain is coated in yellow plastic. Metal carabiners or quick links and yellow webbing straps were included with the swing seats to attach the swing to outdoor swing sets or tree branches. The swing seats were sold as a single unit or a pack of two.",
"URL": "https://www.cpsc.gov/Recalls/2027/Pacearth-Direct-Recalls-PACEARTH-Swing-Seats-Due-to-Risk-of-Serious-Injury-from-Fall-Hazard",
"Title": "Pacearth Direct Recalls PACEARTH Swing Seats Due to Risk of Serious Injury from Fall Hazard",
"ConsumerContact": "Pacearth Direct by email at recall@pacearth.com ",
"LastPublishDate": "2026-10-08T00:00:00",
"Products": [
{
"Name": "PACEARTH Swing Seats",
"Description": "",
"Model": "",
"Type": "Swing Sets",
"CategoryID": "2160",
"NumberOfUnits": "About 110,550"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/Pacearth1.png",
"Caption": "PACEARTH Swing Seat"
}
],
"Injuries": [
{
"Name": "Pacearth Direct has received at least 30 reports of falls, resulting in at least nine injuries, including fractures, head injuries and bruising."
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Sold Online At:\nAmazon.com from May 2017 through June 2026 for between $27 and $57.",
"CompanyID": ""
}
],
"Importers": [],
"Distributors": [
{
"Name": "Pacearth Direct, of City of Industry, California",
"CompanyID": ""
}
],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The seats, metal carabiners or quick links, or webbing straps of the recalled swing seats can break during use, posing a risk of serious injury due to fall hazard.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should stop using the recalled swing seats immediately and contact Pacearth Direct for a full refund. Consumers will be asked to write \"RECALLED\" on the swing seat with permanent marker, take a photo of it, including the PACEARTH logo and email to recall@pacearth.com."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/27019