See a photo become a refund
Start with one of our examples, then try your own photo or any recall. Brightline’s sample charger can also run live, and send its refund as a real PayPal sandbox payout.
Want the refund to go back to a PayPal purchase? Buy the sample charger in the sandbox, then claim it.
Real photos through the real checks. Running one pays nothing; the verified sample charger can send its refund as a sandbox payout.
Photos of products made safe
One real charger, photographed before and after its cord was cut. Brightline Home’s sample recall asks for the cord to be cut, so the cut cord is verified and its refund can be sent, while the charger opened up with its cord still attached is asked again.
Brightline's sample charger, cord cut
A charger with its cord cut where it meets the case, sent for Brightline Home's sample recall BH-2026-01. Its right-product score sits just under the pass mark, so the two reviewers settle it. Measured on its 4 recorded runs: verified 3 times, through the two reviewers, and sent to a person at the firm once. Buy the charger in the sample shop to see it paid.
Expected: Verified Verified: the right charger, with its cord cut. Brightline's auto-approve rule covers $34.99, so when a claim is verified the sandbox refund goes out at once.
Public-domain photos of one charger, before and after its cord was cut (Dmitry G, Wikimedia Commons).
The same charger, opened, cord still attached
The charger's case opened up, with its cord still running into it, sent for sample recall BH-2026-01, which asks for the cord to be cut.
Expected: Retake Not made safe yet: the cord is still attached, so the owner is asked to cut it first, and nothing is paid.
Photo: Dmitry G, Wikimedia Commons, public domain.
Recorded: Retake In all 3 measured runs, the made-safe check saw the cord still attached and asked for it to be cut first. Nothing was paid.
C2: cut_cord: not confirmed (not_visible), confidence 0.9. The black cord runs unbroken from the bottom of the photo up through the strain relief and into the circuit board at the top. No cut ends or severed piece are visible. The charger was opened instead, which is not the requested action. Measured with claude-opus-5-5 at medium effort, the claim path’s own setting, on November 10, 2026 (content/verify/sweep-sample.json). Nothing runs when this page opens.
The same charger, taken apart
The charger taken apart on a table, its cord still wired to the board, sent for sample recall BH-2026-01.
Expected: Retake Taken apart is not the remedy: the cord is still wired in, so the owner is asked to cut the cord, and nothing is paid.
Photo: Dmitry G, Wikimedia Commons, public domain.
Recorded: Retake In all 3 measured runs, the made-safe check saw the cord still attached and asked for it to be cut first. Nothing was paid.
C2: cut_cord: not confirmed (not_visible), confidence 0.9. The cord runs unbroken from the strain relief on the inner module, left of center, around the loop to the ferrite bead and barrel plug. No cut ends or severed piece are visible. The charger case was opened instead, but the cord is still attached and intact. Measured with claude-opus-5-5 at medium effort, the claim path’s own setting, on November 10, 2026 (content/verify/sweep-sample.json). Nothing runs when this page opens.
Photos that are asked for again
A recall’s own picture, a copy, a blurry photo, a look-alike or another product: each gets a kind answer saying what to send instead, and nothing is paid. Most run against the real CPSC recall 27056, the HAIARA power bank, with their recorded answers.
The CPSC's own made-safe photo
The photo the CPSC published with recall 26125: a hair dryer with its cord cut in half.
Expected: Retake Remedy recognizes the recall's own example photo and asks for the owner's photo. No payout.
US Consumer Product Safety Commission (cpsc.gov), recall 26125. Public domain.
The official recall picture
The CPSC's own picture of the HAIARA power bank in recall 27056, sent as if it were a claim photo.
Expected: Retake Send a photo of your own product. No payout, and no model call: the match with the official picture is found in code.
US Consumer Product Safety Commission (cpsc.gov), recall 27056. Public domain.
A blurry photo
A photo blurred on purpose, sent for the power bank recall 27056.
Expected: Retake A friendly retake: hold still and try again. Found before any model call.
Blurred copy of "Coffee in a mug" by Kurt Kaiser, via Wikimedia Commons. CC0 1.0.
Something else entirely
A mug of coffee, sent for the HAIARA power bank recall 27056.
Expected: Retake The right-product check does not pass, so there is no payout, and the owner hears what to send instead.
"Coffee in a mug" by Kurt Kaiser, via Wikimedia Commons. CC0 1.0.
A different power bank
A test photo from Wikimedia Commons of an Oraimo power bank, a different brand and model, sent for the HAIARA power bank recall 27056.
Expected: Retake A different model: the right-product check does not pass, so there is no payout, and the owner hears what to send instead. A test photo, not an owner's claim.
"Oraimo" by Reladex, via Wikimedia Commons. CC BY-SA 4.0.
A look-alike with a 20 on it
A test photo from Wikimedia Commons of a Romoss power bank with a large 20 printed on it, like the 20W on the HAIARA, sent for recall 27056.
Expected: Retake A similar print is not enough: the right-product check does not pass, so there is no payout, and the owner hears what to send instead. A test photo, not an owner's claim.
"A Romoss power bank-20210312" by Shwangtianyuan, via Wikimedia Commons. CC BY-SA 4.0.
A photo of a screen
A test photo from Wikimedia Commons of a computer monitor, cropped to the screen, sent as if it were a claim photo for recall 27056.
Expected: Retake The checker sees a computer monitor, not the recalled power bank, so there is no payout and the owner is asked for a photo of the product itself, made safe. A test photo, not an owner's claim.
Cropped from "Deskck" by GuitarFreak, via Wikimedia Commons. Public domain.
Pick the recall, add any photo, and watch the six checks run live.
Paste any CPSC recall and see the checklist and checks Remedy would use.
An assistant does it
The tool calls an assistant makes to help an owner, from the recall to a claim ready to pay: six calls to this server’s MCP endpoint, recorded on November 9, 2026. Only the calls and the server’s answers are shown. No AI model was called to record them: the photo’s verdict is replayed from the verification cache, and the owner chooses where the refund goes.
The owner asks “I got a recall notice for my Brightline laptop charger. What do I do?”
Find the recall from the owner's own words.
search_recalls1444 ms{ "query": "Brightline 65W laptop charger", "limit": 3 }3 recalls for "Brightline 65W laptop charger" (elastic search): 1. Recall BH-2026-01, 2026-10-15: Brightline Home recalls 65W laptop chargers (sample recall). Photo refund: Cut the cord, $34.99 refund. /recalls/BH-2026-01 2. Recall FW-2026-01, 2026-10-29: Fernway Home recalls 65W laptop chargers (sample recall). Photo refund: Cut the cord, $29.99 refund. /recalls/FW-2026-01 3. Recall 25248, 2025-05-01: Baseus Portable Chargers Recalled Due to Fire Hazard; Sold on Amazon.com by Shenzhen Baseus Technology. Remedy: Replace. /recalls/25248
Read what the recall asks the owner to do and photograph.
get_proof_rule121 ms{ "recall_number": "BH-2026-01" }Recall BH-2026-01: Brightline Home recalls 65W laptop chargers (sample recall). It pays on a photo. First: Cut the cord. Remedy: Full refund of $34.99. Steps: Unplug the charger. Cut the cord where it meets the charger case. Take one photo of the cut cord with the charger. Official remedy: "Stop using the charger and cut the power cord where it meets the charger case. Send one photo of the cut cord with the charger for a full refund of $34.99." Source: stored rule, none (written by the sample firm). Details: /recalls/BH-2026-01
Give the owner their own claim link and checklist. Nothing is opened yet.
open_claim107 ms{ "recall_number": "BH-2026-01" }To claim the refund for recall BH-2026-01 (Brightline Home recalls 65W laptop chargers (sample recall)), the owner opens /claim/BH-2026-01, follows these steps: Unplug the charger. Cut the cord where it meets the charger case. Take one photo of the cut cord with the charger., and takes one photo. They choose where the refund goes. Demonstration in PayPal sandbox; Remedy is not affiliated with the recalling firm.
The owner has cut the cord and taken one photo. Check it before anything is opened: verify_photo stores nothing and pays nothing, and this photo was checked before, so the verification cache answers with no model call.
verify_photo1635 ms{ "recall_number": "BH-2026-01", "image_base64": "<the owner's photo: public/samples/charger/cord-cut.jpg, 271 KB>" }Verified. C1 Right product: unclear. We could not confirm this is the exact recalled product. C2 Made safe: pass. The photo shows the product made safe. C3 Your own photo: pass. This is a new photo of the product. C4 Within the recall: pass. No model or lot number is needed for this recall. C5 Claim limits: pass. This claim is within the limit for one purchase. C6 Not already refunded: pass. No PayPal purchase linked. Without an API key only the free checks run: photo quality and the own-photo match. A photo checked before is answered from the verification cache, with no model call. Add a key for the full checks.
The photo checks out: open the claim with it, which runs the six checks again on the server's own record.
open_claim6496 ms{ "recall_number": "BH-2026-01", "image_base64": "<the owner's photo: public/samples/charger/cord-cut.jpg, 271 KB>" }Claim 30b42162-ca48-4f71-9496-7aca864dfc00 opened for recall BH-2026-01. Decision: verified. Your photo checks out. The owner chooses where the refund goes at /r/30b42162-ca48-4f71-9496-7aca864dfc00. Follow it with claim_status. Demonstration in PayPal sandbox; Remedy is not affiliated with the recalling firm.
Follow the claim: verified and ready to pay, with the owner's choice of where the refund goes the one step left.
claim_status540 ms{ "claim_id": "30b42162-ca48-4f71-9496-7aca864dfc00" }Claim 30b42162-ca48-4f71-9496-7aca864dfc00: verified. Your photo checks out. Ready to pay: $34.99 through PayPal, once the owner chooses where the refund goes at /r/30b42162-ca48-4f71-9496-7aca864dfc00. Sandbox.
Read from content/public/mcp-session.json, written by scripts/public/record-mcp-session.mjs. Every tool, with the command to add them to your own assistant: For developers.
Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. Payouts on this page come from Brightline Home, a fictional sample firm, using its PayPal sandbox account.