Brightline Home

The recall console: claims to review, the recall plan and the monthly CPSC report.

This console is open to everyone, by design, so the sample firm can be seen end to end; approving a payout takes one click to sign in as Ana, the sample reviewer. Today a firm connects its own PayPal REST app, checked with PayPal and stored sealed, because PayPal's Partner Referrals onboarding, the production path, answered this sandbox app with 403 NOT_AUTHORIZED on November 7, 2026. How firms connect

Brightline 65W laptop charger (sample)

Sample recall BH-2026-01, announced Oct 15, 2026. 1,200 units in the US.

Photo: Dmitry G, Wikimedia Commons, public domain; brand marks removed for this sample.

Claims verified

of 40 received on this recall; 41 in the queue across 2 recalls

Units corrected

made safe and checked

Refunds paid

$874.75 through PayPal

Completion

2.75%

Since announcement

days

Of the 30 verified claims, 25 are paid, 3 were sent and wait to be accepted and 2 are not paid yet; together they cover 33 units, as a claim can cover more than one.

Needs review

claims wait for a person at the firm.

2 verified claims are ready to pay.

Open the claims queue

Next CPSC report

Dec 1, 2026

Report 2, November 2026. Due in 16 days.

Prepare the report

Waiting to be accepted

b•••@example.com (sample)$34.99, Oct 20, 2026
l•••@example.com (sample)$34.99, Oct 28, 2026
m•••@example.com (sample)$34.99, Nov 1, 2026

See the reminders in the plan

Payments and claim limits

PayPal account

Paid from Remedy’s PayPal sandbox account. Brightline Home is the sample firm, so it keeps the platform account.

Claim limits

One refund per person per recall
A second claim on the same recall that shares the payee, the PayPal purchase, the PayPal account that paid for it, or the network and browser goes to a person at the firm. A new email address alone does not reset it.
Paid with no person, up to a limit
A verified claim at or under $50.00 is paid by the auto rule, up to $350.00 a day for each recall. Past that, verified claims wait in Needs review for a person to approve.
Only hashes are compared
Each identity is kept as a keyed hash, never in the clear, and no firm sees another firm's claimants.

Auto-paid today on Brightline 65W laptop charger (sample): $0.00 of $350.00.

A photo taken now: off for this recall

When it is on, the claim page’s photo button opens the camera and the photo library is hidden, and each claim records that the camera was asked for. See the claim page with it on

Other recalls in this console

QZH.DUAO Children’s Pajama Sets (CPSC 27045)0 claims
HAIARA power banks (CPSC 27056)0 claims
Wantefully Hair Dryer Brushes (CPSC 26754)1 claim

40 of these claims are sample history, seeded so the console is not empty; their payments are marked sample and no money moved. Sample history uses the firm’s refund for each recall; the sample claims ready to pay are at the recall’s refund of $34.99, and two more are added when they have been paid.

Loading the recall…

Needs review

Next CPSC report

Waiting to be accepted

Payments and claim limits

PayPal account

Claim limits

Other recalls in this console

Built with

Needs review

Next CPSC report

Waiting to be accepted

Payments and claim limits

PayPal account

Claim limits

Other recalls in this console