Remedy
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About Remedy

Remedy pays recall refunds the moment a photo of the product made safe is verified, through PayPal, so recalled products leave homes faster.

What Remedy is

  • A way to pay recall refunds the moment a photo of the product made safe is verified, through PayPal.
  • Built on the CPSC's public recall data: every US consumer product recall since January 2024.
  • A tool a recalling firm runs to pay its refunds through PayPal. The refund comes from the firm; Remedy never holds the money. A firm connects its own PayPal REST app in its console, and its refunds and payouts run on that app; the sample firm, Brightline Home, pays from the platform's sandbox account.
  • Ready to onboard firms through PayPal. A production rollout signs each firm up through PayPal's Partner Referrals API and calls PayPal for it with a PayPal-Auth-Assertion header, so Remedy keeps only the firm's merchant ID; the change sits in src/lib/paypal/firm-account.ts, and How it is built lists it.
  • Open source under the MIT license.

What Remedy is not

  • Not part of the CPSC, and not affiliated with it. It uses the CPSC's public data and helps firms prepare the reports the CPSC asks for.
  • Not affiliated with any recalling firm or retailer shown on this site.
  • Not live money. Every payout, refund and order on this site runs in the PayPal sandbox.
  • Not a final say on a claim. Unclear photos go to two AI reviewers and then a person at the firm.

What is real and what is a sample

Recalls
Real CPSC recalls, with their real data and the CPSC's own images, credited.
Proof rules
Read from each official remedy by Claude Opus 5.5 with a self-check. The official text is always shown beside the rule.
Brightline Home
A fictional sample firm, so the firm console has something to show. Its claims are sample history.
Payouts
Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm.
Sample photos
The CPSC's own images and copies made from them, and one CC0 photo from Wikimedia Commons. Each is listed below.

Read more

Credits

Recall data and images: U.S. Consumer Product Safety Commission, public domain (US government works). One photo is CC0 from Wikimedia Commons. The type is Sentient and IBM Plex Sans.

Every image and font, with its credit and licence
  • Recall data and images: U.S. Consumer Product Safety Commission, public domain (US government works).
  • Recalled MyOnlyStyler Root Booster Hair Dryer with the power cord cut in half for disposal (recall 26125): U.S. Consumer Product Safety Commission, recall 26125.
  • Recalled Droyd helmet, top view (recall 25007): U.S. Consumer Product Safety Commission, recall 25007.
  • Recalled Droyd helmet, back view with logo (recall 25007): U.S. Consumer Product Safety Commission, recall 25007.
  • Recalled Droyd helmet, side view (recall 25007): U.S. Consumer Product Safety Commission, recall 25007.
  • Example of photo with straps cut off from recalled helmet, rendering helmet unusable (recall 25007): U.S. Consumer Product Safety Commission, recall 25007.
  • Example of photo with straps cut off and recalled helmet inside a trash can, rendering helmet unusable (recall 25007): U.S. Consumer Product Safety Commission, recall 25007.
  • Recalled Wantefully Hair Dryer and Blow Dryer Brush (recall 26754): U.S. Consumer Product Safety Commission, recall 26754.
  • Recalled Wantefully Hair Dryer and Blow Dryer Brush (recall 26754): U.S. Consumer Product Safety Commission, recall 26754.
  • HAIARA power bank, model W5 PRO (front) (recall 27056): US Consumer Product Safety Commission.
  • HAIARA power bank, model W5 PRO (front) (recall 27056): US Consumer Product Safety Commission.
  • HAIARA power bank, model W5 PRO (side) (recall 27056): US Consumer Product Safety Commission.
  • Recalled DREO Space Heater, model DR-HSH015 (recall 27054): US Consumer Product Safety Commission.
  • Manufacture date and model label on the heater's underside (recall 27054): US Consumer Product Safety Commission.
  • Recalled QZH.DUAO Children's Pajama Sets, Pink Bow (recall 27045): US Consumer Product Safety Commission.
  • Coffee in a mug: Kurt Kaiser, via Wikimedia Commons, CC0 1.0 Universal (public domain dedication).
  • Oraimo: Reladex, via Wikimedia Commons, CC BY-SA 4.0.
  • A Romoss power bank-20210312: Shwangtianyuan, via Wikimedia Commons, CC BY-SA 4.0.
  • Deskck: GuitarFreak, via Wikimedia Commons, Public domain (released by the author).
  • Notebook-Computer-AC-Adapter: "Notebook-Computer-AC-Adapter" by Evan-Amos, public domain, via Wikimedia Commons, public domain.
  • Lenovo 65W 20V AC adapter (FRU 42T5283) for ThinkPad laptops: "Lenovo 65W 20V AC adapter (FRU 42T5283) for ThinkPad laptops" by Siarhei Besarab, CC BY-SA 4.0, via Wikimedia Commons, CC BY-SA 4.0.
  • Lenovo Power Adapter AC 135W 20V: "Lenovo Power Adapter AC 135W 20V" by Neozoon, CC0, via Wikimedia Commons, CC0.
  • Raincoaster's Laptop Charger cord IMG_0401: "Raincoaster's Laptop Charger cord IMG_0401" by roland, CC BY 2.0, via Flickr, CC BY 2.0.
  • Raincoaster's Laptop Charger cord IMG_0402: "Raincoaster's Laptop Charger cord IMG_0402" by roland, CC BY 2.0, via Flickr, CC BY 2.0.
  • Panasonic AC ADAPTER RE7-87: "Panasonic AC ADAPTER RE7-87" by Dinkun Chen, CC BY-SA 4.0, via Wikimedia Commons, CC BY-SA 4.0.
  • Panasonic AC ADAPTER RE7-87 (2): "Panasonic AC ADAPTER RE7-87 (2)" by Dinkun Chen, CC BY-SA 4.0, via Wikimedia Commons, CC BY-SA 4.0.
  • Wall-Wart-AC-Adapter: "Wall-Wart-AC-Adapter" by Evan-Amos, public domain, via Wikimedia Commons, public domain.
  • Cut the charging plug off: "Cut the charging plug off" by Shengtaoliu, CC BY-SA 3.0, via Wikimedia Commons, CC BY-SA 3.0.
  • Repaired cable: "Repaired cable" by tony_duell, CC BY 2.0, via Wikimedia Commons, CC BY 2.0.
  • The made-safe example photos on the home page: CPSC, recalls 26125 (a hair dryer with its cord cut) and 25007 (a helmet with its straps cut off).
  • Sentient by Indian Type Foundry, under the ITF Free Font License.
  • IBM Plex Sans by IBM, under the SIL Open Font License.
  • Remedy is open source under the MIT license.