Get your refund

1. Your recall

   

   PACEARTH Swing Seats

   Recall 27019

   The seats, metal carabiners or quick links, or webbing straps of the recalled swing seats can break during use, posing a risk of serious injury due to fall hazard.

   PACEARTH Swing Seat. Image: US Consumer Product Safety Commission.

   Recalled

   Oct 8, 2026

   Units

   About 110,550

   The remedy, in the CPSC’s words“Consumers should stop using the recalled swing seats immediately and contact Pacearth Direct for a full refund. Consumers will be asked to write "RECALLED" on the swing seat with permanent marker, take a photo of it, including the PACEARTH logo and email to recall@pacearth.com.”

   Consumers should stop using the recalled swing seats immediately and contact Pacearth Direct for a full refund. Consumers will be asked to write "RECALLED" on the swing seat with permanent marker, take a photo of it, including the PACEARTH logo and email to recall@pacearth.com.

   Read recall 27019 on cpsc.gov

2. Make it safe

   1. Stop using the swing seat right away.

   2. Write RECALLED on the swing seat in permanent marker.

   3. Take a photo showing the writing and PACEARTH logo.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   write_recalled

   Marker text

   RECALLED

   Photo must show

   whole_product, marking, label

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.97, must show 0.85, remedy 0.97

   "write \"RECALLED\" on the swing seat with permanent marker" sets write_recalled and marker_text; "take a photo of it, including the PACEARTH logo" sets whole_product, marking and label (the logo is treated as the brand label); "full refund" sets full_refund; "email to recall@pacearth.com" sets email.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the writing facing the camera. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.