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Refund for a photoRefund
Use of the fire pits can result in uncontrolled pool fires where flames burn across the surface of pooled or spilled alcohol, as well as flame jetting from fuel containers, resulting in serious or fatal burns.
Write Recalled, your name and the date on the fire pit in permanent marker. Then email a photo of it to get a full refund, and throw the fire pit away.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"email a photo of the fire pit with 'Recalled,' their name, and the date written on it in permanent marker to support@customersupport123.com" sets photo_required, write_recalled, marker_text, must_show whole_product and marking, and email. "receive a full refund" sets full_refund with no fixed amount. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should stop using the Brookstone-branded Tabletop Fire Pits immediately and contact Southern Telecom to receive a full refund. Consumers can email a photo of the fire pit with "Recalled," their name, and the date written on it in permanent marker to support@customersupport123.com and then dispose of the product. Do not sell or give away these hazardous products.
Word for word from the CPSC record.
Southern Telecom toll-free at 877-832-3822 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on "Recall Information" at the top of the page for more information.



Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,296 in, 367 out; check 3,844 in, 513 out.
{
"draft": {
"photo_required": true,
"actions": [
"write_recalled"
],
"marker_text": "Recalled",
"must_show": [
"whole_product",
"marking"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Stop using the fire pit right away.",
"Write Recalled, your name and the date in permanent marker.",
"Take a photo of the fire pit showing the writing.",
"Email the photo to support@customersupport123.com."
],
"explanation": {
"plain": "Write Recalled, your name and the date on the fire pit in permanent marker. Then email a photo of it to get a full refund, and throw the fire pit away.",
"technical": "\"email a photo of the fire pit with 'Recalled,' their name, and the date written on it in permanent marker to support@customersupport123.com\" sets photo_required, write_recalled, marker_text, must_show whole_product and marking, and email. \"receive a full refund\" sets full_refund with no fixed amount."
},
"confidence": {
"actions": 0.95,
"must_show": 0.93,
"remedy": 0.97
}
},
"checked": {
"photo_required": true,
"actions": [
"write_recalled"
],
"marker_text": "Recalled",
"must_show": [
"whole_product",
"marking"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Stop using the fire pit right away.",
"Write Recalled, your name and the date in permanent marker.",
"Take a photo of the fire pit showing the writing.",
"Email the photo to support@customersupport123.com."
],
"explanation": {
"plain": "Write Recalled, your name and the date on the fire pit in permanent marker. Then email a photo of it to get a full refund, and throw the fire pit away.",
"technical": "\"email a photo of the fire pit with 'Recalled,' their name, and the date written on it in permanent marker to support@customersupport123.com\" sets photo_required, write_recalled, marker_text, must_show whole_product and marking, and email. \"receive a full refund\" sets full_refund with no fixed amount."
},
"confidence": {
"actions": 0.95,
"must_show": 0.93,
"remedy": 0.97
}
}
}{
"RecallID": 10915,
"RecallNumber": "26687",
"RecallDate": "2026-08-13T00:00:00",
"Description": "This recall involves Brookstone-branded indoor/outdoor Tabletop Fire Pits with model number BSFIREPIT01 (UPC code 680079015930); BSFIREPIT02 (UPC code 680079015947); and BSFIREPIT03 (UPC code 680079015954). The fire pits consist of a round or hexagonal concrete open reservoir intended to contain burning liquid alcohol. The model number and the UPC code are located on the bottom of the product packaging.",
"URL": "https://www.cpsc.gov/Recalls/2026/Southern-Telecom-Recalls-Brookstone-Branded-Tabletop-Fire-Pits-Due-to-Risk-of-Serious-Burn-Injury-or-Death-from-Flame-Jetting-and-Fire-Hazards",
"Title": "Southern Telecom Recalls Brookstone-Branded Tabletop Fire Pits Due to Risk of Serious Burn Injury or Death from Flame Jetting and Fire Hazards",
"ConsumerContact": "Southern Telecom toll-free at 877-832-3822 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on \"Recall Information\" at the top of the page for more information.",
"LastPublishDate": "2026-08-14T00:00:00",
"Products": [
{
"Name": "Brookstone-branded Tabletop Fire Pits",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 48,700"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/bstone-1.png",
"Caption": "Recalled Brookstone-branded Tabletop Fire Pit model number BSFIREPIT01"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/bstone-2.jpg",
"Caption": "Recalled Brookstone-branded Tabletop Fire Pit model number BSFIREPIT02"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/bstone-3.png",
"Caption": "Recalled Brookstone-branded Tabletop Fire Pit model number BSFIREPIT03"
}
],
"Injuries": [
{
"Name": "Southern Telecom has received two reports of flame jetting and flames escaping from the concrete container, resulting in two injuries including second-degree and third-degree burns."
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Macy's, Marshalls, T.J. Maxx, Indoff, iBuy, and Newton Buying Corp. stores nationwide and online at Macys.com and other websites from February 2023 through December 2024 for between $20 and $25.",
"CompanyID": ""
}
],
"Importers": [
{
"Name": "Southern Telecom Inc., of Brooklyn, New York",
"CompanyID": ""
}
],
"Distributors": [],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [
{
"UPC": "680079015930"
},
{
"UPC": "680079015947"
},
{
"UPC": "680079015954"
}
],
"Hazards": [
{
"Name": "Use of the fire pits can result in uncontrolled pool fires where flames burn across the surface of pooled or spilled alcohol, as well as flame jetting from fuel containers, resulting in serious or fatal burns.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should stop using the Brookstone-branded Tabletop Fire Pits immediately and contact Southern Telecom to receive a full refund. Consumers can email a photo of the fire pit with \"Recalled,\" their name, and the date written on it in permanent marker to support@customersupport123.com and then dispose of the product. Do not sell or give away these hazardous products."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/26687