OCOOPA Direct 1.5 Million Rechargeable Hand Warmers

{
  "draft": {
    "photo_required": true,
    "actions": [
      "write_recalled"
    ],
    "marker_text": "RECALLED",
    "must_show": [
      "whole_product",
      "marking",
      "model_number",
      "serial_or_lot"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "a full refund",
    "refund_amount": null,
    "contact_channel": "web_form",
    "steps": [
      "Stop using the hand warmer right away.",
      "Write RECALLED on the hand warmer in permanent marker.",
      "Take a photo showing the marking, model number and batch number.",
      "Upload the photo on the OCOOPA product recalls web page."
    ],
    "explanation": {
      "plain": "Write RECALLED on the hand warmer in permanent marker. Then upload a photo showing the marking, model number and batch number to get a full refund.",
      "technical": "\"write in permanent marker 'RECALLED' on the hand warmer\" sets write_recalled and marker_text; \"submit a photo showing that marking on the hand warmer, the model number and the product's three-digit batch number to https://www.ocoopa.com/pages/product-recalls\" sets photo_required, must_show (whole_product, marking, model_number, serial_or_lot) and web_form. \"a full refund in the form of an OCOOPA gift card or the original form of payment\" sets full_refund with no fixed amount."
    },
    "confidence": {
      "actions": 0.95,
      "must_show": 0.92,
      "remedy": 0.85
    }
  },
  "checked": {
    "photo_required": true,
    "actions": [
      "write_recalled"
    ],
    "marker_text": "RECALLED",
    "must_show": [
      "whole_product",
      "marking",
      "model_number",
      "serial_or_lot"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "a full refund",
    "refund_amount": null,
    "contact_channel": "web_form",
    "steps": [
      "Stop using the hand warmer right away.",
      "Write RECALLED on the hand warmer in permanent marker.",
      "Take a photo showing the marking, model number and batch number.",
      "Upload the photo on the OCOOPA product recalls web page."
    ],
    "explanation": {
      "plain": "Write RECALLED on the hand warmer in permanent marker. Then upload a photo showing the marking, model number and batch number to get a full refund.",
      "technical": "\"write in permanent marker 'RECALLED' on the hand warmer\" sets write_recalled and marker_text; \"submit a photo showing that marking on the hand warmer, the model number and the product's three-digit batch number to https://www.ocoopa.com/pages/product-recalls\" sets photo_required, must_show (whole_product, marking, model_number, serial_or_lot) and web_form. \"a full refund in the form of an OCOOPA gift card or the original form of payment\" sets full_refund with no fixed amount, since the owner may take the original form of payment."
    },
    "confidence": {
      "actions": 0.95,
      "must_show": 0.92,
      "remedy": 0.85
    }
  }
}

{
  "RecallID": 10895,
  "RecallNumber": "26659",
  "RecallDate": "2026-07-30T00:00:00",
  "Description": "This recall involves OCOOPA-branded rechargeable lithium-ion battery hand warmers, models UT3053, UT3056, ZLS-118, ZLS-118S, ZLS-118D, H01 and H01(PD.) The dual-sided, rechargeable hand warmers were sold in varying colors and designs, in packs of two warmers that can magnetically be joined and with a charging cable. The hand warmers have a USB-C port to charge the built-in lithium-ion batteries in each unit. The adjustable-heat hand warmers have LED indicator lights on the hard plastic shell and a silicone lanyard. \"OCOOPA\" is printed on the top of the hand warmers and on the product packaging. The model number and three-digit batch number are printed on the hand warmers' underside.",
  "URL": "https://www.cpsc.gov/Recalls/2026/OCOOPA-Direct-Recalls-1-5-Million-Rechargeable-Hand-Warmers-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-and-Burn-Hazards-One-Death-Reported-Imported-by-Shenzhen-Street-Cat-Technology",
  "Title": "OCOOPA Direct Recalls 1.5 Million Rechargeable Hand Warmers Due to Risk of Serious Injury or Death from Fire and Burn Hazards; One Death Reported; Imported by Shenzhen Street Cat Technology",
  "ConsumerContact": "OCOOPA Direct by email at ocooparecalls@ocoopa.cc or online at https://www.ocoopa.com/pages/product-recalls or www.ocoopa.com and click on \"Product Recall\" at the top of the page for more information.",
  "LastPublishDate": "2026-07-31T00:00:00",
  "Products": [
    {
      "Name": "OCOOPA Rechargeable Hand Warmers",
      "Description": "",
      "Model": "",
      "Type": "",
      "CategoryID": "",
      "NumberOfUnits": "About 1.5 million"
    }
  ],
  "Inconjunctions": [],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/ocoopa-1.jpg",
      "Caption": "Recalled OCOOPA Rechargeable Hand Warmers – models"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/ocoopa-2.jpg",
      "Caption": "Recalled OCOOPA Rechargeable Hand Warmer - with box packaging"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/ocoopa-3.jpg",
      "Caption": "The model and three-digit batch number are printed on the OCOOPA Rechargeable Hand Warmers' underside"
    }
  ],
  "Injuries": [
    {
      "Name": "OCOOPA Direct has received 1,480 reports of hand warmers overheating, resulting in 15 fires and 350 burn injuries, including the death of an 83-year-old consumer in San Diego, California in February 2026."
    }
  ],
  "Manufacturers": [],
  "Retailers": [
    {
      "Name": "Online at Amazon.com, Ocoopa.com, Ocoopa.net and Walmart.com from September 2018 through May 2026 for between $15 and $60.",
      "CompanyID": ""
    }
  ],
  "Importers": [
    {
      "Name": "Shenzhen Street Cat Technology Co., Ltd., dba OCOOPA Direct, of China",
      "CompanyID": ""
    }
  ],
  "Distributors": [],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "China"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The lithium-ion battery in the recalled hand warmers can overheat and ignite, posing a risk of serious injury or death from fire and burn hazards.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should stop using the recalled hand warmers immediately and contact OCOOPA Direct for a full refund in the form of an OCOOPA gift card or the original form of payment. Consumers will be asked to write in permanent marker \"RECALLED\" on the hand warmer and submit a photo showing that marking on the hand warmer, the model number and the product's three-digit batch number to https://www.ocoopa.com/pages/product-recalls. Consumers should dispose of recalled products with the lithium-ion battery in accordance with applicable local and state hazardous waste regulations. Note: Do not throw this defective lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Defective lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this defective lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts defective lithium-ion batteries. If it does not, contact your municipality for further guidance."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Refund"
    }
  ]
}