Madewell Women's Sweaters

{
  "draft": {
    "photo_required": true,
    "actions": [
      "cut_in_half"
    ],
    "marker_text": null,
    "must_show": [
      "whole_product",
      "cut_or_damage"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "full refund",
    "refund_amount": null,
    "contact_channel": "email",
    "steps": [
      "Stop wearing the recalled sweater right away.",
      "Cut the sweater in half.",
      "Take a photo that shows the cut sweater.",
      "Email the photo to 24-7@madewell.com."
    ],
    "explanation": {
      "plain": "Cut your sweater in half, take a photo of it, and email the photo to Madewell. You will get a full refund or store credit.",
      "technical": "\"destroy the sweaters by cutting them in half\" sets cut_in_half; \"send a photo of the destroyed sweater to 24-7@madewell.com\" sets photo_required, must_show and email; \"full refund in the original form of payment or store credit\" sets full_refund with store credit as an alternative."
    },
    "confidence": {
      "actions": 0.95,
      "must_show": 0.9,
      "remedy": 0.85
    }
  },
  "checked": {
    "photo_required": true,
    "actions": [
      "cut_in_half"
    ],
    "marker_text": null,
    "must_show": [
      "whole_product",
      "cut_or_damage"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "full refund",
    "refund_amount": null,
    "contact_channel": "email",
    "steps": [
      "Stop wearing the recalled sweater right away.",
      "Cut the sweater in half.",
      "Take a photo that shows the cut sweater.",
      "Email the photo to Madewell."
    ],
    "explanation": {
      "plain": "Cut your sweater in half, take a photo of it, and email the photo to Madewell. You will get a full refund or store credit.",
      "technical": "\"destroy the sweaters by cutting them in half\" sets cut_in_half; \"send a photo of the destroyed sweater to 24-7@madewell.com\" sets photo_required, must_show (whole_product, cut_or_damage) and email; \"full refund in the original form of payment or store credit\" sets full_refund with no fixed amount. The email address was removed from the last step so it has no dashes."
    },
    "confidence": {
      "actions": 0.95,
      "must_show": 0.9,
      "remedy": 0.85
    }
  }
}

{
  "RecallID": 10868,
  "RecallNumber": "26625",
  "RecallDate": "2026-07-16T00:00:00",
  "Description": "This recall involves two styles of Madewell-branded Double V-Neck Pullover and V-Neck Cardigan women's sweaters. The sweaters were sold with or without buttons in light blue and cream and in sizes XS through L. The sweaters have long sleeves and a V-neck. \"Madewell\" and the size are printed on the neck label and \"Style #NT611\" or \"Style #NT612\" and \"HO24\" on the sewn-in side seam label.",
  "URL": "https://www.cpsc.gov/Recalls/2026/Madewell-Recalls-Womens-Sweaters-Due-to-Risk-of-Serious-Injury-or-Death-from-Burn-Hazard-Violate-Mandatory-Standard-for-Clothing-Textiles",
  "Title": "Madewell Recalls Women's Sweaters Due to Due to Risk of Serious Injury or Death from Burn Hazard; Violate Mandatory Standard for Clothing Textiles",
  "ConsumerContact": "Madewell toll-free at 866-544-1937 from 9 a.m. to 9 p.m. ET Monday through Sunday, email at 24-7@madewell.com, or online at www.madewell.com/c/product-recall/ or Madewell.com and click \"Recall\" for more information.",
  "LastPublishDate": "2026-07-17T00:00:00",
  "Products": [
    {
      "Name": "Madewell Double V-Neck Pullover and V-Neck Cardigan Sweaters",
      "Description": "",
      "Model": "",
      "Type": "",
      "CategoryID": "",
      "NumberOfUnits": "About 5,900"
    }
  ],
  "Inconjunctions": [],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/madewellsweat-1.png",
      "Caption": "Recalled Madewell Sweater – without buttons"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/madewellsweat-2.png",
      "Caption": "Recalled Madewell Sweater – with buttons"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/madewellsweat-3.png",
      "Caption": "\"Style #NT611\" or \"Style #NT612\" and \"HO24\" are printed on the sewn-in side seam label of the recalled Madewell sweaters"
    }
  ],
  "Injuries": [
    {
      "Name": "The firm has received one report of the sweater catching on fire. No injuries have been reported."
    }
  ],
  "Manufacturers": [],
  "Retailers": [
    {
      "Name": "Madewell and T.J. Maxx stores nationwide and online at Madewell.com from December 2024 through October 2025 for between $138 and $148.",
      "CompanyID": ""
    }
  ],
  "Importers": [
    {
      "Name": "J. Crew Group, LLC of New York, New York",
      "CompanyID": ""
    }
  ],
  "Distributors": [
    {
      "Name": "Madewell Inc., of New York, New York",
      "CompanyID": ""
    }
  ],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "China"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The recalled sweaters violate the mandatory standard for clothing textiles, posing a risk of serious burn injuries or death.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should stop using the recalled sweaters immediately and contact Madewell for a full refund in the original form of payment or store credit. Consumers will be asked to destroy the sweaters by cutting them in half and send a photo of the destroyed sweater to 24-7@madewell.com. Consumers should then dispose of the destroyed product."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Refund"
    }
  ]
}