Daikin Comfort Technologies Manufacturing Amana Air Conditioners and Heat Pumps

{
  "draft": {
    "photo_required": true,
    "actions": [
      "cut_cord"
    ],
    "marker_text": null,
    "must_show": [
      "whole_product",
      "cut_or_damage",
      "serial_or_lot"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "full refund",
    "refund_amount": null,
    "contact_channel": "web_form",
    "steps": [
      "Stop using the air conditioner right away.",
      "Cut the power cord on the unit.",
      "Take a photo showing the serial number and cut cord.",
      "Upload the photo and your contact information online."
    ],
    "explanation": {
      "plain": "Stop using the unit and cut its power cord. Then upload a photo of the serial number and the cut cord to get a full refund.",
      "technical": "\"cut the product's cord\" sets cut_cord; \"upload a photo of the product's serial number and cut cord\" sets photo_required, serial_or_lot, cut_or_damage and web_form; \"full refund of the unit\" sets full_refund with no fixed amount."
    },
    "confidence": {
      "actions": 0.97,
      "must_show": 0.9,
      "remedy": 0.97
    }
  },
  "checked": {
    "photo_required": true,
    "actions": [
      "cut_cord"
    ],
    "marker_text": null,
    "must_show": [
      "whole_product",
      "cut_or_damage",
      "serial_or_lot"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "full refund",
    "refund_amount": null,
    "contact_channel": "web_form",
    "steps": [
      "Stop using the air conditioner right away.",
      "Cut the power cord on the unit.",
      "Take a photo showing the serial number and cut cord.",
      "Upload the photo and your contact information online."
    ],
    "explanation": {
      "plain": "Stop using the unit and cut its power cord. Then upload a photo of the serial number and the cut cord to get a full refund.",
      "technical": "\"cut the product's cord\" sets cut_cord; \"upload a photo of the product's serial number and cut cord\" sets photo_required, serial_or_lot, cut_or_damage, whole_product and web_form; \"full refund of the unit\" sets full_refund with no fixed amount."
    },
    "confidence": {
      "actions": 0.97,
      "must_show": 0.9,
      "remedy": 0.97
    }
  }
}

{
  "RecallID": 10839,
  "RecallNumber": "26581",
  "RecallDate": "2026-06-25T00:00:00",
  "Description": "This recall involves certain Amana brand Window-Room-Air-Conditioners and Through the Wall air conditioners or heat pumps. The products are white-colored, and the brand name is printed on most of the units' control covers. The units are used to provide room climate control. They most often are installed at hotels, apartment buildings, and commercial spaces. The model number is located on the front of the unit on the front edge of the base pan on a white sticker. Recalled units have a model number beginning with PB, AH or AE. The serial number is under the bar code that is under the model number. The model numbers in the recall include: Product Model Name Model Type Through the Wall (TTW) PBH113J35AA Heat Pump PBH093J35AA Heat Pump PBH073J35AA Heat Pump PBE123J35AA Air Conditioner PBE093J35AA Air Conditioner Window-Room-Air-Conditioners (WRAC) AH183J35AA Heat Pump AH123J35AA Heat Pump AH093J35AA Heat Pump AE183J35AA Air Conditioner AE123J35AA Air Conditioner AE093J35AA Air Conditioner",
  "URL": "https://www.cpsc.gov/Recalls/2026/Daikin-Comfort-Technologies-Manufacturing-Recalls-Amana-Air-Conditioners-and-Heat-Pumps-Due-to-Risk-of-Serious-Injury-from-Fire-and-Burns",
  "Title": "Daikin Comfort Technologies Manufacturing Recalls Amana Air Conditioners and Heat Pumps Due to Risk of Serious Injury from Fire and Burns",
  "ConsumerContact": "DCT toll-free at 855-812-8989 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.amana-ptac.com/amana-ttw-wrac-recall or www.amana-ptac.com and click on \"Product Recall\" at the bottom right of the page for more information.",
  "LastPublishDate": "2026-06-30T00:00:00",
  "Products": [
    {
      "Name": "Amana Window-Room-Air-Conditioners (WRAC) and Through the Wall (TTW) air conditioners or heat pumps",
      "Description": "",
      "Model": "",
      "Type": "",
      "CategoryID": "",
      "NumberOfUnits": "About 13,514 (In addition, about 53 were sold in Canada)"
    }
  ],
  "Inconjunctions": [
    {
      "URL": "https://recalls-rappels.canada.ca/en/alert-recall/amana-through-wall-air-conditioners-or-heat-pumps-recalled-due-burn-and-fire-hazard"
    }
  ],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/amana-1.jpg",
      "Caption": "Recalled Amana Through the Wall (TTW) air conditioner and heat pumps (models beginning with PB)"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/amana-2.jpg",
      "Caption": "Recalled Amana Window-Room-Air-Conditioner (WRAC) air conditioners and heat pumps (models AH123J35AA, AH093J35AA, AE123J35AA, and AE093J35AA)"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/amana-3.jpg",
      "Caption": "Recalled Amana Window-Room-Air-Conditioner (WRAC) air conditioners and heat pumps (models AH183J35AA and AE183J35AA"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/amana-4.jpg",
      "Caption": "Location of label with model and serial number on the front bottom of the base pan"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/amana-5.png",
      "Caption": "Model AH123J35AA label example"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/amana-6.png",
      "Caption": "Model PBH113J35AA label example"
    }
  ],
  "Injuries": [
    {
      "Name": "DCT has received one report of plastic on the unit melting. No injuries have been reported."
    }
  ],
  "Manufacturers": [],
  "Retailers": [
    {
      "Name": "Through direct sales and heating and cooling dealers nationwide from April 2025 through December 2025 for between $850 and $1,500.",
      "CompanyID": ""
    }
  ],
  "Importers": [
    {
      "Name": "Daikin Comfort Technologies Manufacturing, Inc., of Houston, Texas",
      "CompanyID": ""
    }
  ],
  "Distributors": [],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "India"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The heating element can remain energized during a ground fault, despite being turned off, posing a risk of fire or burn injury to consumers.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should stop using the recalled products immediately and contact Daikin Comfort Technologies Manufacturing, Inc. (DCT) to submit a request for a full refund. Consumers will be required to provide their contact information, cut the product's cord, and then upload a photo of the product's serial number and cut cord in order to receive a full refund of the unit."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Refund"
    }
  ]
}