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Refund for a photoRefund
The baby loungers violate the mandatory standard for Infant Sleep Products because the sides are shorter than the minimum side height limit to secure the infant; the sleeping pad's thickness exceeds the maximum limit, posing a suffocation hazard; and an infant could fall out of an enclosed opening at the foot of the lounger or become entrapped. The portable loungers do not have a stand, posing a fall hazard. These violations create an unsafe sleeping environment for infants, posing a risk of serious injury or death.
Take out the sleeping pad and cut up the lounger and the pad. Then email a photo of the cut up lounger to CooCooBaby to get your money back.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"remove the sleeping pad" sets remove_part and "cut up the sides of the baby lounger and the sleeping pad" sets cut_in_half. "email a photo of the destroyed lounger to support@coocoobabyofficial.com" sets photo_required, email, whole_product and cut_or_damage, and "full refund issued to the original payment method" sets full_refund with no fixed amount. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should stop using the baby loungers immediately and contact CooCooBaby for a full refund. Consumers should remove the sleeping pad, cut up the sides of the baby lounger and the sleeping pad and email a photo of the destroyed lounger to support@coocoobabyofficial.com to obtain a full refund issued to the original payment method.
Word for word from the CPSC record.
Email at support@coocoobabyofficial.com, or online at https://coocoobabyofficial.com/pages/recall-notice or coocoobabyofficial.com for more information.





Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,262 in, 605 out; check 3,860 in, 579 out.
{
"draft": {
"photo_required": true,
"actions": [
"remove_part",
"cut_in_half"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Remove the sleeping pad from the baby lounger.",
"Cut up the sides of the lounger and the pad.",
"Take a photo of the destroyed lounger.",
"Email the photo to support@coocoobabyofficial.com."
],
"explanation": {
"plain": "Take out the sleeping pad and cut up the lounger and the pad. Then email a photo of the cut up lounger to CooCooBaby to get your money back.",
"technical": "\"remove the sleeping pad\" sets remove_part and \"cut up the sides of the baby lounger and the sleeping pad\" sets cut_in_half. \"email a photo of the destroyed lounger to support@coocoobabyofficial.com\" sets photo_required, email, whole_product and cut_or_damage, and \"full refund issued to the original payment method\" sets full_refund with no fixed amount."
},
"confidence": {
"actions": 0.88,
"must_show": 0.9,
"remedy": 0.97
}
},
"checked": {
"photo_required": true,
"actions": [
"remove_part",
"cut_in_half"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Remove the sleeping pad from the baby lounger.",
"Cut up the sides of the lounger and the pad.",
"Take a photo of the destroyed lounger.",
"Email the photo to support@coocoobabyofficial.com."
],
"explanation": {
"plain": "Take out the sleeping pad and cut up the lounger and the pad. Then email a photo of the cut up lounger to CooCooBaby to get your money back.",
"technical": "\"remove the sleeping pad\" sets remove_part and \"cut up the sides of the baby lounger and the sleeping pad\" sets cut_in_half. \"email a photo of the destroyed lounger to support@coocoobabyofficial.com\" sets photo_required, email, whole_product and cut_or_damage, and \"full refund issued to the original payment method\" sets full_refund with no fixed amount."
},
"confidence": {
"actions": 0.88,
"must_show": 0.9,
"remedy": 0.97
}
}
}{
"RecallID": 10830,
"RecallNumber": "26569",
"RecallDate": "2026-06-18T00:00:00",
"Description": "This recall involves the \"Classic\" and \"Deluxe\" CooCooBaby Baby Loungers. The recalled baby loungers are made of a foam sleeping pad and padded bumpers with a cloth cover and were sold in multiple styles and colors. The Deluxe lounger has buttons at the foot, and the Classic lounger has a ribbon tie at the foot. \"CooCooBaby\" and the manufacturing information can be found on tags on the side of both baby loungers.",
"URL": "https://www.cpsc.gov/Recalls/2026/CooCooBaby-Baby-Loungers-Recalled-Due-to-Risk-of-Serious-Injury-or-Death-from-Suffocation-and-Fall-Hazards-Violates-Mandatory-Standard-for-Infant-Sleep-Products",
"Title": "Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury or Death from Suffocation and Fall Hazards; Violates Mandatory Standard for Infant Sleep Products",
"ConsumerContact": "Email at support@coocoobabyofficial.com, or online at https://coocoobabyofficial.com/pages/recall-notice or coocoobabyofficial.com for more information.",
"LastPublishDate": "2026-06-18T00:00:00",
"Products": [
{
"Name": "CooCooBaby Baby Loungers",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 2,355"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/coocoob-1.png",
"Caption": "Recalled CooCooBaby Deluxe Lounger – golden brown"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/coocoob-2.png",
"Caption": "Recalled CooCooBaby Classic Lounger – golden brown"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/coocoob-3.png",
"Caption": "Tags showing \"CooCooBaby\" and the manufacturing information"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/coocoob-4.png",
"Caption": "Sewn-in tag with \"CooCooBaby\""
},
{
"URL": "https://www.cpsc.gov/s3fs-public/coocoob-5.png",
"Caption": "Sewn-in tag with manufacturing information"
}
],
"Injuries": [
{
"Name": "None reported"
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Online at CooCooBabyOfficial.com and Amazon.com from December 2024 through March 2026 for between $35 and $70.",
"CompanyID": ""
}
],
"Importers": [],
"Distributors": [
{
"Name": "CooCooBaby, of China",
"CompanyID": ""
}
],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The baby loungers violate the mandatory standard for Infant Sleep Products because the sides are shorter than the minimum side height limit to secure the infant; the sleeping pad's thickness exceeds the maximum limit, posing a suffocation hazard; and an infant could fall out of an enclosed opening at the foot of the lounger or become entrapped. The portable loungers do not have a stand, posing a fall hazard. These violations create an unsafe sleeping environment for infants, posing a risk of serious injury or death.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should stop using the baby loungers immediately and contact CooCooBaby for a full refund. Consumers should remove the sleeping pad, cut up the sides of the baby lounger and the sleeping pad and email a photo of the destroyed lounger to support@coocoobabyofficial.com to obtain a full refund issued to the original payment method."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/26569