Get your refund

1. Your recall

   

   CooCooBaby Baby Loungers

   Recall 26569

   Risk of serious injury or death from suffocation and fall hazards.

   Recalled CooCooBaby Deluxe Lounger – golden brown. Image: US Consumer Product Safety Commission.

   Recalled

   Jun 18, 2026

   Units

   About 2,355

   The remedy, in the CPSC’s words“Consumers should stop using the baby loungers immediately and contact CooCooBaby for a full refund. Consumers should remove the sleeping pad, cut up the sides of the baby lounger and the sleeping pad and email a photo of the destroyed lounger to support@coocoobabyofficial.com to obtain a full refund issued to the original payment method.”

   Consumers should stop using the baby loungers immediately and contact CooCooBaby for a full refund. Consumers should remove the sleeping pad, cut up the sides of the baby lounger and the sleeping pad and email a photo of the destroyed lounger to support@coocoobabyofficial.com to obtain a full refund issued to the original payment method.

   Read recall 26569 on cpsc.gov

2. Make it safe

   1. Remove the sleeping pad from the baby lounger.

   2. Cut up the sides of the lounger and the pad.

   3. Take a photo of the destroyed lounger.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   remove_part, cut_in_half

   Marker text

   none

   Photo must show

   whole_product, cut_or_damage

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.88, must show 0.9, remedy 0.97

   "remove the sleeping pad" sets remove_part and "cut up the sides of the baby lounger and the sleeping pad" sets cut_in_half. "email a photo of the destroyed lounger to support@coocoobabyofficial.com" sets photo_required, email, whole_product and cut_or_damage, and "full refund issued to the original payment method" sets full_refund with no fixed amount.

3. Snap a photo

   Your photo appears here

   Fit both pieces in the frame, so the cut shows. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.