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Hopelight Adult Portable Bed Rails
Refund for a photoRefund
The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required hazard warning labels.
What to do for your refund
Stop using the bed rails. Cut the bag and foam, write RECALLED on the rails, and email a photo with your name on paper to get a full refund.
- Cut the storage bag and the handrail foam.
- Write RECALLED on the upper and lower bed rails.
- Photograph the marked rail with your name on paper.
- Email the photo to hopelightrecall@outlook.com.
- First
- Make it unusableWrite RECALLED
- 85%
- The photo shows
- The whole productThe cut or damageRECALLED written on it
- 80%
- You get
- Full refund “full refund”
- 97%
- Sent by
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"cut the storage bag, cut the handrails' foam" set other (smaller parts); "write "RECALLED" on the upper and lower bed rails" set write_recalled and marker_text; "take a photo of the marked bed rail" set photo_required, whole_product and marking, with cut_or_damage added by rule; "full refund" set full_refund; "email the photo to hopelightrecall@outlook.com" set email. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
The official remedy
Consumers should stop using the recalled adult portable bed rails immediately and contact MOCCI SHOP for a full refund. Consumers will be asked to cut the storage bag, cut the handrails' foam, write "RECALLED" on the upper and lower bed rails with a permanent marker, take a photo of the marked bed rail with the consumer's name on a piece of paper and email the photo to hopelightrecall@outlook.com.
Word for word from the CPSC record.
How to reach the firm
MOCCI SHOP by email at hopelightrecall@outlook.com.
Official images
Images: U.S. Consumer Product Safety Commission.
The product
- Product
- Hopelight Adult Portable Bed Rails
- Firm
- Jiangsu Zhirun Xiangmu Management Co., Ltd., dba MOCCI SHOP, of China
- Sold at
- Amazon.com from August 2023 through May 2026 for between $24 and $28.
Behind this rule
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,276 in, 664 out; check 3,891 in, 428 out.
The draft and the checked rule (JSON)
{
"draft": {
"photo_required": true,
"actions": [
"other",
"write_recalled"
],
"marker_text": "RECALLED",
"must_show": [
"whole_product",
"cut_or_damage",
"marking"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Cut the storage bag and the handrail foam.",
"Write RECALLED on the upper and lower bed rails.",
"Photograph the marked rail with your name on paper.",
"Email the photo to hopelightrecall@outlook.com."
],
"explanation": {
"plain": "Stop using the bed rails. Cut the bag and foam, write RECALLED on the rails, and email a photo with your name on paper to get a full refund.",
"technical": "\"cut the storage bag, cut the handrails' foam\" set other (smaller parts); \"write \"RECALLED\" on the upper and lower bed rails\" set write_recalled and marker_text; \"take a photo of the marked bed rail\" set photo_required, whole_product and marking, with cut_or_damage added by rule; \"full refund\" set full_refund; \"email the photo to hopelightrecall@outlook.com\" set email."
},
"confidence": {
"actions": 0.85,
"must_show": 0.8,
"remedy": 0.97
}
},
"checked": {
"photo_required": true,
"actions": [
"other",
"write_recalled"
],
"marker_text": "RECALLED",
"must_show": [
"whole_product",
"cut_or_damage",
"marking"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Cut the storage bag and the handrail foam.",
"Write RECALLED on the upper and lower bed rails.",
"Photograph the marked rail with your name on paper.",
"Email the photo to hopelightrecall@outlook.com."
],
"explanation": {
"plain": "Stop using the bed rails. Cut the bag and foam, write RECALLED on the rails, and email a photo with your name on paper to get a full refund.",
"technical": "\"cut the storage bag, cut the handrails' foam\" set other (smaller parts); \"write \"RECALLED\" on the upper and lower bed rails\" set write_recalled and marker_text; \"take a photo of the marked bed rail\" set photo_required, whole_product and marking, with cut_or_damage added by rule; \"full refund\" set full_refund; \"email the photo to hopelightrecall@outlook.com\" set email."
},
"confidence": {
"actions": 0.85,
"must_show": 0.8,
"remedy": 0.97
}
}
}The CPSC Recalls API record (JSON)
{
"RecallID": 10813,
"RecallNumber": "26543",
"RecallDate": "2026-06-11T00:00:00",
"Description": "This recall involves Hopelight adult portable bed rails. The bed rail comes in silver and black, measure 11.5 inches wide by 23.5 inches tall, is made of metal and weighs 4 pounds. It has the model number, F311, printed on the product's packaging.",
"URL": "https://www.cpsc.gov/Recalls/2026/Hopelight-Adult-Portable-Bed-Rails-Recalled-Due-to-Risk-of-Serious-Injury-or-Death-from-Entrapment-and-Asphyxiation-Violates-Mandatory-Standard-for-Adult-Portable-Bed-Rails-Sold-on-Amazon-by-MOCCI-SHOP",
"Title": "Hopelight Adult Portable Bed Rails Recalled Due to Risk of Serious Injury or Death from Entrapment and Asphyxiation; Violates Mandatory Standard for Adult Portable Bed Rails; Sold on Amazon by MOCCI SHOP",
"ConsumerContact": "MOCCI SHOP by email at hopelightrecall@outlook.com.",
"LastPublishDate": "2026-06-12T00:00:00",
"Products": [
{
"Name": "Hopelight Adult Portable Bed Rails",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 5,770"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/hopelight-1.jpg",
"Caption": "Recalled Hopelight Bed Rail (front view)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/hopelight-2.jpg",
"Caption": "Recalled Hopelight Bed Rail (back view)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/hopelight-3.jpg",
"Caption": "Recalled Hopelight Bed Rail (side view)"
}
],
"Injuries": [
{
"Name": "None reported"
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Amazon.com from August 2023 through May 2026 for between $24 and $28.",
"CompanyID": ""
}
],
"Importers": [],
"Distributors": [
{
"Name": "Jiangsu Zhirun Xiangmu Management Co., Ltd., dba MOCCI SHOP, of China",
"CompanyID": ""
}
],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required hazard warning labels.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should stop using the recalled adult portable bed rails immediately and contact MOCCI SHOP for a full refund. Consumers will be asked to cut the storage bag, cut the handrails' foam, write \"RECALLED\" on the upper and lower bed rails with a permanent marker, take a photo of the marked bed rail with the consumer's name on a piece of paper and email the photo to hopelightrecall@outlook.com."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/26543