Get your refund

1. Your recall

   

   Hopelight Adult Portable Bed Rails

   Recall 26543

   Risk of serious injury or death from entrapment and asphyxiation.

   Recalled Hopelight Bed Rail (front view). Image: US Consumer Product Safety Commission.

   Recalled

   Jun 11, 2026

   Units

   About 5,770

   The remedy, in the CPSC’s words“Consumers should stop using the recalled adult portable bed rails immediately and contact MOCCI SHOP for a full refund. Consumers will be asked to cut the storage bag, cut the handrails' foam, write "RECALLED" on the upper and lower bed rails with a permanent marker, take a photo of the marked bed rail with the consumer's name on a piece of paper and email the photo to hopelightrecall@outlook.com.”

   Consumers should stop using the recalled adult portable bed rails immediately and contact MOCCI SHOP for a full refund. Consumers will be asked to cut the storage bag, cut the handrails' foam, write "RECALLED" on the upper and lower bed rails with a permanent marker, take a photo of the marked bed rail with the consumer's name on a piece of paper and email the photo to hopelightrecall@outlook.com.

   Read recall 26543 on cpsc.gov

2. Make it safe

   1. Cut the storage bag and the handrail foam.

   2. Write RECALLED on the upper and lower bed rails.

   3. Photograph the marked rail with your name on paper.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   other, write_recalled

   Marker text

   RECALLED

   Photo must show

   whole_product, cut_or_damage, marking

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.85, must show 0.8, remedy 0.97

   "cut the storage bag, cut the handrails' foam" set other (smaller parts); "write "RECALLED" on the upper and lower bed rails" set write_recalled and marker_text; "take a photo of the marked bed rail" set photo_required, whole_product and marking, with cut_or_damage added by rule; "full refund" set full_refund; "email the photo to hopelightrecall@outlook.com" set email.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the writing facing the camera. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.