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Refund for a photoRefund
The fan can overheat, posing a risk of serious injury or death from a fire hazard.
Stop using the fan. Write the date, your initials and the word Recalled on it, cut the cord, and upload a photo to get a full refund.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"write in permanent marker the date, their initials, and the word 'Recalled'" sets write_recalled, marker_text Recalled and marking; "safely cut the cord" sets cut_cord and cut_or_damage; "upload a photo of the destroyed product to https://merkuryinnovations.com/pages/fanrecall" sets photo_required, whole_product and web_form; "full refund" sets full_refund with no fixed amount. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should stop using the Hot + Cool Heating and Cooling Fan immediately and contact Merkury Innovations for a full refund. Consumers will be asked to write in permanent marker the date, their initials, and the word "Recalled" on the product. Consumers should unplug the cord, safely cut the cord and upload a photo of the destroyed product to https://merkuryinnovations.com/pages/fanrecall. After registration is confirmed, instructions will be provided on how to dispose of the product.
Word for word from the CPSC record.
Merkury Innovations toll-free 888-232-3143 from 9 a.m. to 6 p.m. ET Monday through Friday, email at support@merkuryinnovations.com or online at https://merkuryinnovations.com/pages/fanrecall or https://merkuryinnovations.com/ and click on "Recalls" at the bottom of the page for more information.


Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check changed: steps. Tokens: draft 3,353 in, 426 out; check 3,966 in, 579 out.
{
"draft": {
"photo_required": true,
"actions": [
"write_recalled",
"cut_cord"
],
"marker_text": "Recalled",
"must_show": [
"whole_product",
"marking",
"cut_or_damage"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "web_form",
"steps": [
"Write the date, your initials and Recalled on the fan.",
"Unplug the fan and cut the cord.",
"Take a photo that shows the writing and cut cord.",
"Upload the photo on the Merkury recall web page."
],
"explanation": {
"plain": "Stop using the fan. Write the date, your initials and the word Recalled on it, cut the cord, and upload a photo to get a full refund.",
"technical": "\"write in permanent marker the date, their initials, and the word 'Recalled'\" sets write_recalled, marker_text Recalled and marking; \"safely cut the cord\" sets cut_cord and cut_or_damage; \"upload a photo of the destroyed product to https://merkuryinnovations.com/pages/fanrecall\" sets photo_required, whole_product and web_form; \"full refund\" sets full_refund with no fixed amount."
},
"confidence": {
"actions": 0.95,
"must_show": 0.9,
"remedy": 0.97
}
},
"checked": {
"photo_required": true,
"actions": [
"write_recalled",
"cut_cord"
],
"marker_text": "Recalled",
"must_show": [
"whole_product",
"marking",
"cut_or_damage"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "web_form",
"steps": [
"Write the date, your initials and Recalled on the fan.",
"Unplug the fan and cut the cord.",
"Take a photo that shows the writing and cut cord.",
"Upload the photo to the Merkury recall web page."
],
"explanation": {
"plain": "Stop using the fan. Write the date, your initials and the word Recalled on it, cut the cord, and upload a photo to get a full refund.",
"technical": "\"write in permanent marker the date, their initials, and the word 'Recalled'\" sets write_recalled, marker_text Recalled and marking; \"safely cut the cord\" sets cut_cord and cut_or_damage; \"upload a photo of the destroyed product to https://merkuryinnovations.com/pages/fanrecall\" sets photo_required, whole_product and web_form; \"full refund\" sets full_refund with no fixed amount."
},
"confidence": {
"actions": 0.95,
"must_show": 0.9,
"remedy": 0.97
}
}
}{
"RecallID": 10809,
"RecallNumber": "26539",
"RecallDate": "2026-06-11T00:00:00",
"Description": "This recall involves the Merkury Innovations Hot + Cool Heating and Cooling Fan, a portable hot-and-cool bladeless fan and heater with model number MI-DHC02. The model number MI-DHC02 can be found on a white label on the bottom of the product and on the packaging. The fan heater is approximately 13 inches tall, 5 inches wide and 5 inches deep and weighs about 2 pounds.",
"URL": "https://www.cpsc.gov/Recalls/2026/Merkury-Innovations-Recalls-Hot-Cool-Heating-and-Cooling-Fans-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-Hazard",
"Title": "Merkury Innovations Recalls Hot + Cool Heating and Cooling Fans Due to Risk of Serious Injury or Death from Fire Hazard",
"ConsumerContact": "Merkury Innovations toll-free 888-232-3143 from 9 a.m. to 6 p.m. ET Monday through Friday, email at support@merkuryinnovations.com or online at https://merkuryinnovations.com/pages/fanrecall or https://merkuryinnovations.com/ and click on \"Recalls\" at the bottom of the page for more information.",
"LastPublishDate": "2026-06-12T00:00:00",
"Products": [
{
"Name": "Hot + Cool Heating and Cooling Fans",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 18,000"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/hotcold-1.gif",
"Caption": "Recalled Hot + Cool Heating and Cooling Fan"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/hotcold-2.gif",
"Caption": "Label with model number"
}
],
"Injuries": [
{
"Name": "The firm has received two reports of the fan catching fire when connected to a power source, including one report of smoke damage to property. No injuries have been reported."
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "TJMaxx, Marshalls and Sierra stores nationwide from October 2024 through October 2025 for about $30.",
"CompanyID": ""
}
],
"Importers": [
{
"Name": "Merkury Innovations, of New York, New York",
"CompanyID": ""
}
],
"Distributors": [],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The fan can overheat, posing a risk of serious injury or death from a fire hazard.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should stop using the Hot + Cool Heating and Cooling Fan immediately and contact Merkury Innovations for a full refund. Consumers will be asked to write in permanent marker the date, their initials, and the word \"Recalled\" on the product. Consumers should unplug the cord, safely cut the cord and upload a photo of the destroyed product to https://merkuryinnovations.com/pages/fanrecall. After registration is confirmed, instructions will be provided on how to dispose of the product."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/26539