Get your refund

1. Your recall

   

   Hot + Cool Heating and Cooling Fans

   Recall 26539

   The fan can overheat, posing a risk of serious injury or death from a fire hazard.

   Recalled Hot + Cool Heating and Cooling Fan. Image: US Consumer Product Safety Commission.

   Recalled

   Jun 11, 2026

   Units

   About 18,000

   The remedy, in the CPSC’s words“Consumers should stop using the Hot + Cool Heating and Cooling Fan immediately and contact Merkury Innovations for a full refund. Consumers will be asked to write in permanent marker the date, their initials, and the word "Recalled" on the product. Consumers should unplug the cord, safely cut the cord and upload a photo of the destroyed product to https://merkuryinnovations.com/pages/fanrecall. After registration is confirmed, instructions will be provided on how to dispose of the product.”

   Consumers should stop using the Hot + Cool Heating and Cooling Fan immediately and contact Merkury Innovations for a full refund. Consumers will be asked to write in permanent marker the date, their initials, and the word "Recalled" on the product. Consumers should unplug the cord, safely cut the cord and upload a photo of the destroyed product to https://merkuryinnovations.com/pages/fanrecall. After registration is confirmed, instructions will be provided on how to dispose of the product.

   Read recall 26539 on cpsc.gov

2. Make it safe

   1. Write the date, your initials and Recalled on the fan.

   2. Unplug the fan and cut the cord.

   3. Take a photo that shows the writing and cut cord.

   4. Send the photo here. Remedy checks it for you.

   

   Proof rule (claude-opus-5-5, stored)

   Actions

   write_recalled, cut_cord

   Marker text

   Recalled

   Photo must show

   whole_product, marking, cut_or_damage

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.95, must show 0.9, remedy 0.97

   "write in permanent marker the date, their initials, and the word 'Recalled'" sets write_recalled, marker_text Recalled and marking; "safely cut the cord" sets cut_cord and cut_or_damage; "upload a photo of the destroyed product to https://merkuryinnovations.com/pages/fanrecall" sets photo_required, whole_product and web_form; "full refund" sets full_refund with no fixed amount.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the writing facing the camera. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.