Vornado Air SRTH Small Room Tower Heaters

{
  "draft": {
    "photo_required": true,
    "actions": [
      "other"
    ],
    "marker_text": null,
    "must_show": [
      "whole_product",
      "cut_or_damage"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "full refund",
    "refund_amount": null,
    "contact_channel": "phone",
    "steps": [
      "Stop using the heater right away.",
      "Call Vornado to get instructions for sending photos.",
      "Destroy the heater the way Vornado tells you.",
      "Send photos of the heater and proof it is destroyed."
    ],
    "explanation": {
      "plain": "Stop using the heater and call Vornado. They will tell you how to send photos showing the heater is destroyed so you can get a full refund.",
      "technical": "\"submit photos of the product and proof of destruction\" sets photo_required, actions other (destroy with no method given), and must_show whole_product and cut_or_damage. \"full refund\" sets remedy; no channel is named for photos, so the first consumer contact (toll free phone) is used."
    },
    "confidence": {
      "actions": 0.6,
      "must_show": 0.75,
      "remedy": 0.95
    }
  },
  "checked": {
    "photo_required": true,
    "actions": [
      "other"
    ],
    "marker_text": null,
    "must_show": [
      "whole_product",
      "cut_or_damage"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "full refund",
    "refund_amount": null,
    "contact_channel": "phone",
    "steps": [
      "Stop using the heater right away.",
      "Call Vornado to get instructions for sending photos.",
      "Destroy the heater the way Vornado tells you.",
      "Send photos of the heater and proof it is destroyed."
    ],
    "explanation": {
      "plain": "Stop using the heater and call Vornado. They will tell you how to send photos showing the heater is destroyed so you can get a full refund.",
      "technical": "\"submit photos of the product and proof of destruction\" sets photo_required, actions other (destruction with no method given), and must_show whole_product and cut_or_damage. \"full refund\" sets remedy with no fixed amount; the remedy names no channel for photos, so the first consumer contact (toll free phone) is used."
    },
    "confidence": {
      "actions": 0.6,
      "must_show": 0.75,
      "remedy": 0.95
    }
  }
}

{
  "RecallID": 10805,
  "RecallNumber": "26532",
  "RecallDate": "2026-06-04T00:00:00",
  "Description": "The recalled Vornado SRTH small room tower heaters were sold in black and white and measure about 12.5 inches high by 6 inches in diameter. The recalled heaters have two heat settings (low and high) and a fan only/no heat setting. The word \"Vornado\" with a \"V\" behind it is printed on the front of the unit. The model \"TYPE SRTH\" is printed on the silver rating label located on the bottom of the product.",
  "URL": "https://www.cpsc.gov/Recalls/2026/Vornado-Air-Recalls-SRTH-Small-Room-Tower-Heaters-Due-to-Fire-Hazard",
  "Title": "Vornado Air Recalls SRTH Small Room Tower Heaters Due to Fire Hazard",
  "ConsumerContact": "Vornado toll-free at 844-205-7978 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at recalls.vornado.com and click on \"SRTH Small Room Tower Heater Recall\" or www.vornado.com and click on \"Product Recalls\" in the upper right corner of the webpage for more information.",
  "LastPublishDate": "2026-06-05T00:00:00",
  "Products": [
    {
      "Name": "SRTH Small Room Tower Heaters",
      "Description": "",
      "Model": "",
      "Type": "",
      "CategoryID": "",
      "NumberOfUnits": "About 255,000 (In addition, about eight were sold in Canada)"
    }
  ],
  "Inconjunctions": [
    {
      "URL": "https://recalls-rappels.canada.ca/en/alert-recall/vornado-srth-small-room-tower-heater-recalled-due-fire-hazard"
    }
  ],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/Picture1_169.png",
      "Caption": "Recalled SRTH Small Room Tower Heater"
    }
  ],
  "Injuries": [
    {
      "Name": "Vornado has received 32 reports of overheating from fan displacement, including eight reports of fire and one report of smoke inhalation."
    }
  ],
  "Manufacturers": [],
  "Retailers": [
    {
      "Name": "Stores nationwide, including Kohl's, Bed Bath & Beyond and ACE Hardware, and online at Vornado.com and Amazon.com from August 2013 through May 2026 for between $40 and $50.",
      "CompanyID": ""
    }
  ],
  "Importers": [
    {
      "Name": "Vornado Air, LLC, of Andover, Kansas",
      "CompanyID": ""
    }
  ],
  "Distributors": [],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "China"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The recalled heater's fan blade can detach from the motor shaft, which can cause the fan to slow or stop, leading to overheating and melting of the enclosure and internal parts. Melted internal parts can ignite and breach the enclosure if the thermal cut off or fuse does not timely activate, posing a fire hazard.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should stop using the recalled heaters immediately and contact Vornado for instructions on how to submit photos of the product and proof of destruction to receive a full refund."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Refund"
    }
  ]
}