Get your refund

1. Your recall

   

   SRTH Small Room Tower Heaters

   Recall 26532

   Fire hazard.

   Recalled SRTH Small Room Tower Heater. Image: US Consumer Product Safety Commission.

   Recalled

   Jun 4, 2026

   Units

   About 255,000 (In addition, about eight were sold in Canada)

   The remedy, in the CPSC’s words“Consumers should stop using the recalled heaters immediately and contact Vornado for instructions on how to submit photos of the product and proof of destruction to receive a full refund.”

   Consumers should stop using the recalled heaters immediately and contact Vornado for instructions on how to submit photos of the product and proof of destruction to receive a full refund.

   Read recall 26532 on cpsc.gov

2. Make it safe

   1. Stop using the heater right away.

   2. Call Vornado to get instructions for sending photos.

   3. Destroy the heater the way Vornado tells you.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   other

   Marker text

   none

   Photo must show

   whole_product, cut_or_damage

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.6, must show 0.75, remedy 0.95

   "submit photos of the product and proof of destruction" sets photo_required, actions other (destruction with no method given), and must_show whole_product and cut_or_damage. "full refund" sets remedy with no fixed amount; the remedy names no channel for photos, so the first consumer contact (toll free phone) is used.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.