Loading the recall…
Loading the recall…
Refund for a photoRefund
The recalled portable hook-on chairs violate the mandatory standard for portable hook-on chairs because the crotch restraints can be removed without the use of a tool and infants can fall through an opening, posing a deadly fall hazard.
Stop using the chair. Take it apart, cut the straps and the seat, and email photos of it and its model label to PandaEar for a full refund.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"disassemble the product" sets disassemble; "cut the restraint straps" sets other; "cut ... fabric seat" sets cut_in_half. "photographs clearly showing the destroyed product and model label" sets whole_product, cut_or_damage and label; "receive a full refund" sets full_refund; "email PandaEar" sets email. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should stop using the recalled portable hook-on chairs immediately and contact PandaEar to receive a full refund.?Consumers will be asked to disassemble the product, cut the restraint straps and fabric seat, and email PandaEar at pandaear_recall@outlook.com photographs clearly showing the destroyed product and model label.
Word for word from the CPSC record.
Email PandaEar at pandaear_recall@outlook.com.


Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,212 in, 577 out; check 3,799 in, 598 out.
{
"draft": {
"photo_required": true,
"actions": [
"disassemble",
"other",
"cut_in_half"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage",
"label"
],
"remedy": "full_refund",
"refund_amount_text": "a full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Take the hook-on chair apart.",
"Cut the restraint straps and the fabric seat.",
"Take photos showing the destroyed chair and model label.",
"Email the photos to pandaear_recall@outlook.com."
],
"explanation": {
"plain": "Stop using the chair. Take it apart, cut the straps and the seat, and email photos of it and its model label to PandaEar for a full refund.",
"technical": "\"disassemble the product\" sets disassemble; \"cut the restraint straps\" sets other; \"cut ... fabric seat\" sets cut_in_half. \"photographs clearly showing the destroyed product and model label\" sets whole_product, cut_or_damage and label; \"receive a full refund\" sets full_refund; \"email PandaEar\" sets email."
},
"confidence": {
"actions": 0.85,
"must_show": 0.85,
"remedy": 0.97
}
},
"checked": {
"photo_required": true,
"actions": [
"disassemble",
"other",
"cut_in_half"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage",
"label"
],
"remedy": "full_refund",
"refund_amount_text": "a full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Take the hook-on chair apart.",
"Cut the restraint straps and the fabric seat.",
"Take photos showing the destroyed chair and model label.",
"Email the photos to pandaear_recall@outlook.com."
],
"explanation": {
"plain": "Stop using the chair. Take it apart, cut the straps and the seat, and email photos of it and its model label to PandaEar for a full refund.",
"technical": "\"disassemble the product\" sets disassemble; \"cut the restraint straps\" sets other; \"cut ... fabric seat\" sets cut_in_half. \"photographs clearly showing the destroyed product and model label\" sets whole_product, cut_or_damage and label; \"receive a full refund\" sets full_refund; \"email PandaEar\" sets email."
},
"confidence": {
"actions": 0.85,
"must_show": 0.85,
"remedy": 0.97
}
}
}{
"RecallID": 10784,
"RecallNumber": "26502",
"RecallDate": "2026-05-21T00:00:00",
"Description": "This recall involves two models of PandaEar portable hook-on chairs. The chairs are used to seat young children at the dining table. The chairs contain a black or gray metal frame covered with black, gray, or blue (dinosaur theme) polyester and cotton material and an attached restraint in the occupant seating area. There are two metal arms with plastic covers on top that anchor to a dining table, and the child is suspended from the table. \"Panda Ear\" can be found on a label stitched to the side of the fabric seats. \"Model C2102\" can be found on a label located on the bottom of the fabric seats. There are no markings on the product for model BTC-51.",
"URL": "https://www.cpsc.gov/Recalls/2026/PandaEar-Recalls-Portable-Hook-On-Chairs-Due-to-Risk-of-Serious-Injury-or-Death-from-Fall-Hazard-Violates-Mandatory-Standard-for-Portable-Hook-On-Chairs",
"Title": "PandaEar Recalls Portable Hook-On Chairs Due to Risk of Serious Injury or Death from Fall Hazard; Violates Mandatory Standard for Portable Hook-On Chairs",
"ConsumerContact": "Email PandaEar at pandaear_recall@outlook.com.",
"LastPublishDate": "2026-05-26T00:00:00",
"Products": [
{
"Name": "Portable Hook-On Chairs",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 9,700"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/pandaear-1_0.png",
"Caption": "Recalled PandaEar Portable Hook-On Chair, Model BTC-51"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/pandaear-2_0.png",
"Caption": "Recalled PandaEar Portable Hook-On Chair, Model C2102"
}
],
"Injuries": [
{
"Name": "None reported"
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Online at Amazon.com from February 2022 through November 2025 for about $25.",
"CompanyID": ""
}
],
"Importers": [],
"Distributors": [
{
"Name": "PandaEar of Lake Dallas, Texas and Rockville, Maryland",
"CompanyID": ""
}
],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The recalled portable hook-on chairs violate the mandatory standard for portable hook-on chairs because the crotch restraints can be removed without the use of a tool and infants can fall through an opening, posing a deadly fall hazard.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should stop using the recalled portable hook-on chairs immediately and contact PandaEar to receive a full refund.?Consumers will be asked to disassemble the product, cut the restraint straps and fabric seat, and email PandaEar at pandaear_recall@outlook.com photographs clearly showing the destroyed product and model label."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/26502