ZWILLING J. A. Henckels Aktiengesellschaft Electric Water Kettles

{
  "draft": {
    "photo_required": true,
    "actions": [
      "cut_cord"
    ],
    "marker_text": null,
    "must_show": [
      "whole_product",
      "cut_or_damage"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "full refund",
    "refund_amount": null,
    "contact_channel": "web_form",
    "steps": [
      "Unplug the kettle and stop using it.",
      "Cut the power cord.",
      "Take a photo of the kettle showing the cut cord.",
      "Upload the photo at zwilling.com/kettle-recall."
    ],
    "explanation": {
      "plain": "Stop using the kettle, unplug it, and cut the cord. Upload a photo of the kettle on the recall website to get a full refund.",
      "technical": "\"cutting the cord\" sets cut_cord; \"uploading a photo of the product\" sets photo_required, whole_product and cut_or_damage; \"for a full refund\" sets full_refund; \"visit www.zwilling.com/kettle-recall\" with uploading sets web_form."
    },
    "confidence": {
      "actions": 0.95,
      "must_show": 0.85,
      "remedy": 0.97
    }
  },
  "checked": {
    "photo_required": true,
    "actions": [
      "cut_cord"
    ],
    "marker_text": null,
    "must_show": [
      "whole_product",
      "cut_or_damage"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "full refund",
    "refund_amount": null,
    "contact_channel": "web_form",
    "steps": [
      "Unplug the kettle and stop using it.",
      "Cut the power cord.",
      "Take a photo of the kettle showing the cut cord.",
      "Upload the photo at zwilling.com/kettle-recall."
    ],
    "explanation": {
      "plain": "Stop using the kettle, unplug it, and cut the cord. Upload a photo of the kettle on the recall website to get a full refund.",
      "technical": "\"cutting the cord\" sets cut_cord; \"uploading a photo of the product\" sets photo_required and whole_product, and cut_or_damage follows the guide because actions has cut_cord; \"for a full refund\" sets full_refund with no fixed amount; \"visit www.zwilling.com/kettle-recall\" with \"uploading\" sets web_form."
    },
    "confidence": {
      "actions": 0.95,
      "must_show": 0.85,
      "remedy": 0.97
    }
  }
}

{
  "RecallID": 10776,
  "RecallNumber": "26489",
  "RecallDate": "2026-05-14T00:00:00",
  "Description": "This recall involves ZWILLING J. A. Henckels Aktiengesellschaft Enfinigy Kettle (1.5 l) and Enfinigy Kettle Pro (1.5 l). The electric stainless-steel kettles come in various colors including black, silver, rose, gold, and pure-white. ZWILLING is silk printed on the kettle itself. Affected model numbers are: 53101-200, 53101-201 (1.5L ENFINIGY Electric Kettle); 53101-500, 53101-501, 53101-502, 53101-503, 53101-504 (1.5L ENFINIGY Electric Kettle Pro). The model numbers and \"ZWILLING\" can be found on the bottom of the kettle and the bottom of the power base.",
  "URL": "https://www.cpsc.gov/Recalls/2026/ZWILLING-JA-Henckels-Aktiengesellschaft-Recalls-Electric-Water-Kettles-Due-to-Risk-of-Serious-Injury-Due-to-Burn-Hazard",
  "Title": "ZWILLING J. A. Henckels Aktiengesellschaft Recalls Electric Water Kettles Due to Risk of Serious Injury Due to Burn Hazard",
  "ConsumerContact": "Zwilling J. A. Henckels Aktiengesellschaft toll free at 866-963-4583 or via email at enfinigy-kettle-recall@zwilling.com or online at zwilling.com/kettle-recall or zwilling.com and click on \"Recall\" at the top of the page for more information.",
  "LastPublishDate": "2026-05-15T00:00:00",
  "Products": [
    {
      "Name": "Electric Kettles (ENFINIGY 1.5 l and ENFINIGY Pro 1.5 l)",
      "Description": "",
      "Model": "",
      "Type": "",
      "CategoryID": "",
      "NumberOfUnits": "About 113,440 (In addition, about 43,963 were sold in Canada and about 48 were sold in Mexico)"
    }
  ],
  "Inconjunctions": [
    {
      "URL": "https://recalls-rappels.canada.ca/en/alert-recall/zwilling-enfinigy-electric-kettle-and-zwilling-enfinigy-electric-kettle-pro-recalled"
    }
  ],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/recallproduct1.png",
      "Caption": "ZWILLING ENFINIGY Electric Kettle, 1.5 L"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/recallproduct2.png",
      "Caption": "ZWILLING ENFINIGY Electric Kettle Pro, 1.5 L"
    }
  ],
  "Injuries": [
    {
      "Name": "The firm has received five reports of incidents in connection with the kettle's handle separating, including one reported second-degree burn. In total, the firm has received 163 reports of the kettle's handle separating or loosening."
    }
  ],
  "Manufacturers": [
    {
      "Name": "ZWILLING J.A. Henckels Aktiengesellschaft, Solingen, Germany",
      "CompanyID": ""
    }
  ],
  "Retailers": [
    {
      "Name": "HomeGoods stores nationwide and online at zwilling.com from December 2019 to February 2026 for between $120 and $200.",
      "CompanyID": ""
    }
  ],
  "Importers": [],
  "Distributors": [
    {
      "Name": "ZWILLING J.A. Henckels, LLC, Pleasantville, New York",
      "CompanyID": ""
    }
  ],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "China"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The kettle's handle can loosen and separate from the kettle, causing hot contents to spill, posing a risk of serious injury due to a burn hazard.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should stop using the recalled kettles immediately and contact ZWILLING J. A. Henckels Aktiengesellschaft for a full refund. Consumers in the U.S. should visit www.zwilling.com/kettle-recall for instructions on how to make the kettle unusable, which includes unplugging the kettle, cutting the cord, and uploading a photo of the product. Afterwards, consumers should safely dispose of the product."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Refund"
    }
  ]
}