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Refund for a photoRefund
The recalled tower stools can collapse or tip over while in use and a child's torso can fit through the openings on the tower's sides, posing a risk of serious injury and death due to tip over, fall and entrapment hazards.
Take the stool apart so no one can use it. Then email a photo of the pieces to TOETOL HOME to get your money back.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"destroy the stool by disassembling it" sets actions to disassemble; "send a photo of the destroyed stool to" an outlook.com address sets photo_required, must_show whole_product and cut_or_damage, and email; "full refund" sets remedy full_refund with no fixed amount. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should immediately stop using the recalled tower stools and contact TOETOL HOME for a full refund. Consumers will be asked to destroy the stool by disassembling it and send a photo of the destroyed stool to TOETOLHOMEStepStoolsrecall@outlook.com. Consumers should then dispose of the destroyed product.
Word for word from the CPSC record.
TOETOL HOME via email at TOETOLHOMEStepStoolsrecall@outlook.com.


Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,213 in, 344 out; check 3,737 in, 344 out.
{
"draft": {
"photo_required": true,
"actions": [
"disassemble"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Stop using the tower stool right away.",
"Take the stool apart to destroy it.",
"Take a photo of the destroyed stool.",
"Email the photo to TOETOL HOME."
],
"explanation": {
"plain": "Take the stool apart so no one can use it. Then email a photo of the pieces to TOETOL HOME to get your money back.",
"technical": "\"destroy the stool by disassembling it\" sets actions to disassemble; \"send a photo of the destroyed stool to\" an outlook.com address sets photo_required, must_show whole_product and cut_or_damage, and email; \"full refund\" sets remedy full_refund with no fixed amount."
},
"confidence": {
"actions": 0.95,
"must_show": 0.9,
"remedy": 0.97
}
},
"checked": {
"photo_required": true,
"actions": [
"disassemble"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Stop using the tower stool right away.",
"Take the stool apart to destroy it.",
"Take a photo of the destroyed stool.",
"Email the photo to TOETOL HOME."
],
"explanation": {
"plain": "Take the stool apart so no one can use it. Then email a photo of the pieces to TOETOL HOME to get your money back.",
"technical": "\"destroy the stool by disassembling it\" sets actions to disassemble; \"send a photo of the destroyed stool to\" an outlook.com address sets photo_required, must_show whole_product and cut_or_damage, and email; \"full refund\" sets remedy full_refund with no fixed amount."
},
"confidence": {
"actions": 0.95,
"must_show": 0.9,
"remedy": 0.97
}
}
}{
"RecallID": 10733,
"RecallNumber": "26432",
"RecallDate": "2026-04-23T00:00:00",
"Description": "This recall involves TOETOL HOME-branded children's tower stools, model DETD0001. The wooden kitchen tower step stools were sold in white, gray and dark wood colors and measure about 20 inches deep, 15 inches wide and 36 inches tall with model DETD0001 printed on a label on the side.",
"URL": "https://www.cpsc.gov/Recalls/2026/Childrens-Tower-Stools-Recalled-Due-to-Risk-of-Serious-Injury-and-Death-from-Entrapment-and-Fall-Hazards-Imported-by-TOETOL-HOME",
"Title": "Children's Tower Stools Recalled Due to Risk of Serious Injury and Death from Entrapment and Fall Hazards; Imported by TOETOL HOME",
"ConsumerContact": "TOETOL HOME via email at TOETOLHOMEStepStoolsrecall@outlook.com.",
"LastPublishDate": "2026-04-24T00:00:00",
"Products": [
{
"Name": "TOETOL Tower Stools",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 3,000"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/toetol-1.gif",
"Caption": "Recalled TOETOL HOME Children's Tower Stool – gray finish"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/toetol-2.jpg",
"Caption": "Recalled TOETOL HOME Children's Tower Stool – gray finish"
}
],
"Injuries": [
{
"Name": "The firm has received 18 reports of the stools collapsing, resulting in eleven injuries including contusions, cuts and scrapes."
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Online at Amazon.com from October 2024 through March 2026 for about $130.",
"CompanyID": ""
}
],
"Importers": [
{
"Name": "Dali Fortune Trade CO., dba TOETOL HOME, of China",
"CompanyID": ""
}
],
"Distributors": [],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The recalled tower stools can collapse or tip over while in use and a child's torso can fit through the openings on the tower's sides, posing a risk of serious injury and death due to tip over, fall and entrapment hazards.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should immediately stop using the recalled tower stools and contact TOETOL HOME for a full refund. Consumers will be asked to destroy the stool by disassembling it and send a photo of the destroyed stool to TOETOLHOMEStepStoolsrecall@outlook.com. Consumers should then dispose of the destroyed product."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/26432