Get your refund

1. Your recall

   

   TOETOL Tower Stools

   Recall 26432

   Risk of serious injury and death from entrapment and fall hazards.

   Recalled TOETOL HOME Children's Tower Stool – gray finish. Image: US Consumer Product Safety Commission.

   Recalled

   Apr 23, 2026

   Units

   About 3,000

   The remedy, in the CPSC’s words“Consumers should immediately stop using the recalled tower stools and contact TOETOL HOME for a full refund. Consumers will be asked to destroy the stool by disassembling it and send a photo of the destroyed stool to TOETOLHOMEStepStoolsrecall@outlook.com. Consumers should then dispose of the destroyed product.”

   Consumers should immediately stop using the recalled tower stools and contact TOETOL HOME for a full refund. Consumers will be asked to destroy the stool by disassembling it and send a photo of the destroyed stool to TOETOLHOMEStepStoolsrecall@outlook.com. Consumers should then dispose of the destroyed product.

   Read recall 26432 on cpsc.gov

2. Make it safe

   1. Stop using the tower stool right away.

   2. Take the stool apart to destroy it.

   3. Take a photo of the destroyed stool.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   disassemble

   Marker text

   none

   Photo must show

   whole_product, cut_or_damage

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.95, must show 0.9, remedy 0.97

   "destroy the stool by disassembling it" sets actions to disassemble; "send a photo of the destroyed stool to" an outlook.com address sets photo_required, must_show whole_product and cut_or_damage, and email; "full refund" sets remedy full_refund with no fixed amount.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.