All recalls
Loading the recall…
Adult Portable Bed Rails
Refund for a photoRefund
The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required hazard warning labels.
What to do for your refund
Stop using the bed rails. Cut the strap, write RECALLED on the rails, and email a photo with your name on paper to get a full refund.
- Cut the black safety strap in half.
- Write RECALLED on the upper and lower rails in marker.
- Photograph the marked rail with your name on paper.
- Email the photo to ZEXnaturemedical@outlook.com.
- First
- Make it unusableWrite RECALLED
- 85%
- The photo shows
- The whole productThe cut or damageRECALLED written on it
- 80%
- You get
- Full refund “full refund”
- 97%
- Sent by
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"cut the black safety strap in half" sets other, because a strap is a smaller part, not the main body. "write "RECALLED" on the upper and lower bed rails" sets write_recalled, marker_text and marking. "take a photo of the marked bed rail" sets photo_required and whole_product, and cut_or_damage follows the guide for the strap cut. "full refund" sets full_refund, and "email the photo to ZEXnaturemedical@outlook.com" sets email. The buyer's name on paper is in steps. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
The official remedy
Consumers should stop using the recalled adult portable bed rails immediately and contact ZOLIQUEX for a full refund. Consumers should cut the black safety strap in half and write "RECALLED" on the upper and lower bed rails with a permanent marker, take a photo of the marked bed rail with the buyer's name on a piece of paper and email the photo to ZEXnaturemedical@outlook.com.
Word for word from the CPSC record.
How to reach the firm
ZOLIQUEX by email at ZEXnaturemedical@outlook.com, or online at https://www.zoliquex.com/recalls/ or https://www.zoliquex.com and click "Recall" at the top of the page for more information.
Official images
Images: U.S. Consumer Product Safety Commission.
The product
- Product
- ZOLIQUEX Adult Portable Bed Rails
- Firm
- ZOLIQUEX, of China, Cheyouhang Technology Shenzhen Co., Ltd., dba ZOLIQUEX, of China
- Sold at
- Online at Amazon.com from August 2023 through February 2026 for about $43.
Behind this rule
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,319 in, 715 out; check 3,963 in, 615 out.
The draft and the checked rule (JSON)
{
"draft": {
"photo_required": true,
"actions": [
"other",
"write_recalled"
],
"marker_text": "RECALLED",
"must_show": [
"whole_product",
"cut_or_damage",
"marking"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Cut the black safety strap in half.",
"Write RECALLED on the upper and lower rails in marker.",
"Photograph the marked rail with your name on paper.",
"Email the photo to ZEXnaturemedical@outlook.com."
],
"explanation": {
"plain": "Stop using the bed rails. Cut the strap, write RECALLED on the rails, and email a photo with your name on paper to get a full refund.",
"technical": "\"cut the black safety strap in half\" sets other (a strap is a smaller part, not the main body). \"write \"RECALLED\" on the upper and lower bed rails\" sets write_recalled, marker_text and marking. \"take a photo of the marked bed rail\" sets photo_required and whole_product, and cut_or_damage follows the guide for the strap cut. \"full refund\" sets full_refund, and \"email the photo to ZEXnaturemedical@outlook.com\" sets email. The buyer's name on paper is in steps."
},
"confidence": {
"actions": 0.85,
"must_show": 0.8,
"remedy": 0.97
}
},
"checked": {
"photo_required": true,
"actions": [
"other",
"write_recalled"
],
"marker_text": "RECALLED",
"must_show": [
"whole_product",
"cut_or_damage",
"marking"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Cut the black safety strap in half.",
"Write RECALLED on the upper and lower rails in marker.",
"Photograph the marked rail with your name on paper.",
"Email the photo to ZEXnaturemedical@outlook.com."
],
"explanation": {
"plain": "Stop using the bed rails. Cut the strap, write RECALLED on the rails, and email a photo with your name on paper to get a full refund.",
"technical": "\"cut the black safety strap in half\" sets other, because a strap is a smaller part, not the main body. \"write \"RECALLED\" on the upper and lower bed rails\" sets write_recalled, marker_text and marking. \"take a photo of the marked bed rail\" sets photo_required and whole_product, and cut_or_damage follows the guide for the strap cut. \"full refund\" sets full_refund, and \"email the photo to ZEXnaturemedical@outlook.com\" sets email. The buyer's name on paper is in steps."
},
"confidence": {
"actions": 0.85,
"must_show": 0.8,
"remedy": 0.97
}
}
}The CPSC Recalls API record (JSON)
{
"RecallID": 10726,
"RecallNumber": "26425",
"RecallDate": "2026-04-16T00:00:00",
"Description": "This recall involves Zoliquex-branded adult portable bed rails. The bed rail comes in silver, measures 12.4 wide by 33.07 inches tall, and weighs 7.1 pounds. The model number \"ZEX014-V1\" and \"Zoliquex\" are both printed on the products packaging.",
"URL": "https://www.cpsc.gov/Recalls/2026/Adult-Portable-Bed-Rails-Recalled-Due-to-Risk-of-Serious-Injury-or-Death-from-Entrapment-and-Asphyxiation-Violates-Mandatory-Standard-for-Adult-Portable-Bed-Rails-Sold-on-Amazon-by-ZOLIQUEX",
"Title": "Adult Portable Bed Rails Recalled Due to Risk of Serious Injury or Death from Entrapment and Asphyxiation; Violates Mandatory Standard for Adult Portable Bed Rails; Sold on Amazon by ZOLIQUEX",
"ConsumerContact": "ZOLIQUEX by email at ZEXnaturemedical@outlook.com, or online at https://www.zoliquex.com/recalls/ or https://www.zoliquex.com and click \"Recall\" at the top of the page for more information.",
"LastPublishDate": "2026-04-17T00:00:00",
"Products": [
{
"Name": "ZOLIQUEX Adult Portable Bed Rails",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 16,000"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture27.jpg",
"Caption": "Recalled ZOLIQUEX Bed Rail (front view)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture28.jpg",
"Caption": "Recalled ZOLIQUEX Bed Rail (top view)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture29_0.jpg",
"Caption": "Recalled ZOLIQUEX Bed Rail Packaging"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture30_0.jpg",
"Caption": "Recalled ZOLIQUEX Bed Rail Packaging"
}
],
"Injuries": [
{
"Name": "None reported"
}
],
"Manufacturers": [
{
"Name": "ZOLIQUEX, of China",
"CompanyID": ""
}
],
"Retailers": [
{
"Name": "Online at Amazon.com from August 2023 through February 2026 for about $43.",
"CompanyID": ""
}
],
"Importers": [],
"Distributors": [
{
"Name": "Cheyouhang Technology Shenzhen Co., Ltd., dba ZOLIQUEX, of China",
"CompanyID": ""
}
],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required hazard warning labels.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should stop using the recalled adult portable bed rails immediately and contact ZOLIQUEX for a full refund. Consumers should cut the black safety strap in half and write \"RECALLED\" on the upper and lower bed rails with a permanent marker, take a photo of the marked bed rail with the buyer's name on a piece of paper and email the photo to ZEXnaturemedical@outlook.com."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/26425