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Sangohe Reannounces and Expands Adult Portable Bed Rails
Refund for a photoRefund
The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required warning labels.
What to do for your refund
Stop using the bed rails. Cut the foam padding, write RECALLED on the rails, and email a photo to Sangohe to get your money back.
- Cut the foam padding on the handrails.
- Write RECALLED on the upper and lower rails in permanent marker.
- Take a photo of the destroyed bed rails.
- Email the photo to SGHproductrecall@163.com.
- First
- Make it unusableWrite RECALLED
- 90%
- The photo shows
- The whole productThe cut or damageRECALLED written on it
- 90%
- You get
- Full refund “full refund”
- 97%
- Sent by
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"cutting the handrails' foam padding" is a cut of a smaller part (foam), so it sets other; "writing "RECALLED" on the upper and lower rails" sets write_recalled and marker_text; "take a photo of the destroyed rails and email the photo" sets photo_required, must_show and email; "full refund" sets full_refund with no fixed amount. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
The official remedy
Consumers should immediately stop using the recalled adult portable bed rails and contact Sangohe for a full refund. Consumers should destroy the bed rails by cutting the handrails' foam padding and writing "RECALLED" on the upper and lower rails with permanent marker, take a photo of the destroyed rails and email the photo to SGHproductrecall@163.com.
Word for word from the CPSC record.
How to reach the firm
Sangohe by email at SGHproductrecall@163.com, or online at https://www.kdbhealth.com/ and click "Recall" at the top of the page or https://www.kdbhealth.com/Recall for more information.
Official images
Images: U.S. Consumer Product Safety Commission.
The product
- Product
- Sangohe Adult Portable Bed Rails
- Firm
- Zhongshan KDB Health Solutions Co., Ltd., of China, Zhongshan Biankang Medical Equipment Co., Ltd. dba Sangohe, of China
- Sold at
- Online at Amazon.com from August 2023 through February 2026 for about $90 (model 504Q) and $110 (model 504E).
Behind this rule
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,290 in, 397 out; check 3,874 in, 540 out.
The draft and the checked rule (JSON)
{
"draft": {
"photo_required": true,
"actions": [
"other",
"write_recalled"
],
"marker_text": "RECALLED",
"must_show": [
"whole_product",
"cut_or_damage",
"marking"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Cut the foam padding on the handrails.",
"Write RECALLED on the upper and lower rails in permanent marker.",
"Take a photo of the destroyed bed rails.",
"Email the photo to SGHproductrecall@163.com."
],
"explanation": {
"plain": "Stop using the bed rails. Cut the foam padding, write RECALLED on the rails, and email a photo to Sangohe to get your money back.",
"technical": "\"cutting the handrails' foam padding\" is a cut of a smaller part, so it sets other; \"writing \"RECALLED\" on the upper and lower rails\" sets write_recalled and marker_text; \"take a photo of the destroyed rails and email the photo\" sets photo_required, must_show and email; \"full refund\" sets full_refund."
},
"confidence": {
"actions": 0.9,
"must_show": 0.9,
"remedy": 0.97
}
},
"checked": {
"photo_required": true,
"actions": [
"other",
"write_recalled"
],
"marker_text": "RECALLED",
"must_show": [
"whole_product",
"cut_or_damage",
"marking"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Cut the foam padding on the handrails.",
"Write RECALLED on the upper and lower rails in permanent marker.",
"Take a photo of the destroyed bed rails.",
"Email the photo to SGHproductrecall@163.com."
],
"explanation": {
"plain": "Stop using the bed rails. Cut the foam padding, write RECALLED on the rails, and email a photo to Sangohe to get your money back.",
"technical": "\"cutting the handrails' foam padding\" is a cut of a smaller part (foam), so it sets other; \"writing \"RECALLED\" on the upper and lower rails\" sets write_recalled and marker_text; \"take a photo of the destroyed rails and email the photo\" sets photo_required, must_show and email; \"full refund\" sets full_refund with no fixed amount."
},
"confidence": {
"actions": 0.9,
"must_show": 0.9,
"remedy": 0.97
}
}
}The CPSC Recalls API record (JSON)
{
"RecallID": 10688,
"RecallNumber": "26378",
"RecallDate": "2026-04-02T00:00:00",
"Description": "This recall involves Sangohe-branded adult portable bed rails models 504E and 504Q. Model 504E bed rail comes in black, measures 23 inches wide by 35 inches tall, and weighs nine pounds. The model number \"504E\" can be found on the outer packaging box, on the product label/sticker attached to the bed rail, and on the first page of the instruction manual. Model 504Q bed rail comes in black, measures 28.5 inches wide by 43.3 inches tall, and weighs nine pounds. The model number \"504Q\" can be found on the outer packaging box, on the product label/sticker attached to the bed rail, and on the first page of the instruction manual.",
"URL": "https://www.cpsc.gov/Recalls/2026/Sangohe-Reannounces-and-Expands-Adult-Portable-Bed-Rails-Recall-Due-to-Risk-of-Serious-Injury-or-Death-from-Entrapment-and-Asphyxiation-Violates-Mandatory-Standard-for-Adult-Portable-Bed-Rails",
"Title": "Sangohe Reannounces and Expands Adult Portable Bed Rails Recall Due to Risk of Serious Injury or Death from Entrapment and Asphyxiation; Violates Mandatory Standard for Adult Portable Bed Rails",
"ConsumerContact": "Sangohe by email at SGHproductrecall@163.com, or online at https://www.kdbhealth.com/ and click \"Recall\" at the top of the page or https://www.kdbhealth.com/Recall for more information.",
"LastPublishDate": "2026-04-03T00:00:00",
"Products": [
{
"Name": "Sangohe Adult Portable Bed Rails",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 36,500 (In January 2026, Sangohe previously recalled about 26,200 adult portable bed rails)"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/RecalledSangohe504EBedRail1.png",
"Caption": "Recalled Sangohe 504E Bed Rail (front view)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/RecalledSangohe504EBedRail2.png",
"Caption": "Recalled Sangohe 504E Bed Rail (back view)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/RecalledSangohe504EBedRail3.png",
"Caption": "Recalled Sangohe 504E Bed Rail (top view)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/RecalledSangohe504QBedRail4.png",
"Caption": "Recalled Sangohe 504Q Bed Rail (front view)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/RecalledSangohe504QBedRail5.png",
"Caption": "Recalled Sangohe 504Q Bed Rail (back view)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/RecalledSangohe504QBedRail6.png",
"Caption": "Recalled Sangohe 504Q Bed Rail (top view)"
}
],
"Injuries": [
{
"Name": "None reported"
}
],
"Manufacturers": [
{
"Name": "Zhongshan KDB Health Solutions Co., Ltd., of China",
"CompanyID": ""
}
],
"Retailers": [
{
"Name": "Online at Amazon.com from August 2023 through February 2026 for about $90 (model 504Q) and $110 (model 504E).",
"CompanyID": ""
}
],
"Importers": [],
"Distributors": [
{
"Name": "Zhongshan Biankang Medical Equipment Co., Ltd. dba Sangohe, of China",
"CompanyID": ""
}
],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required warning labels.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should immediately stop using the recalled adult portable bed rails and contact Sangohe for a full refund. Consumers should destroy the bed rails by cutting the handrails' foam padding and writing \"RECALLED\" on the upper and lower rails with permanent marker, take a photo of the destroyed rails and email the photo to SGHproductrecall@163.com."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/26378