Vive Health Adult Portable Bed Rails

{
  "draft": {
    "photo_required": true,
    "actions": [
      "write_recalled"
    ],
    "marker_text": "RECALLED",
    "must_show": [
      "whole_product",
      "marking"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "full refund",
    "refund_amount": null,
    "contact_channel": "email",
    "steps": [
      "Stop using the bed rails right away.",
      "Write RECALLED on the upper and lower rails in marker.",
      "Photograph the marked rail with your name on paper.",
      "Email the photo to recalls@vivehealth.com."
    ],
    "explanation": {
      "plain": "Write RECALLED on the top and bottom of the bed rails with a permanent marker. Take a photo of the rail next to a paper with your name on it, then email it to Vive Health to get your money back.",
      "technical": "\"write RECALLED on the upper and lower portions\" sets write_recalled and marker_text; \"take a photo of the marked bed rail\" sets photo_required, whole_product and marking; \"full refund\" sets remedy; \"email to recalls@vivehealth.com\" sets contact_channel. The buyer's name on paper is covered in steps."
    },
    "confidence": {
      "actions": 0.95,
      "must_show": 0.9,
      "remedy": 0.97
    }
  },
  "checked": {
    "photo_required": true,
    "actions": [
      "write_recalled"
    ],
    "marker_text": "RECALLED",
    "must_show": [
      "whole_product",
      "marking"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "full refund",
    "refund_amount": null,
    "contact_channel": "email",
    "steps": [
      "Stop using the bed rails right away.",
      "Write RECALLED on the upper and lower rails in marker.",
      "Photograph the marked rail with your name on paper.",
      "Email the photo to recalls@vivehealth.com."
    ],
    "explanation": {
      "plain": "Write RECALLED on the top and bottom of the bed rails with a permanent marker. Take a photo of the rail next to a paper with your name on it, then email it to Vive Health to get your money back.",
      "technical": "\"write RECALLED on the upper and lower portions\" sets write_recalled and marker_text; \"take a photo of the marked bed rail\" sets photo_required, whole_product and marking; \"full refund\" sets remedy and refund_amount_text with no fixed amount; \"email to recalls@vivehealth.com\" sets contact_channel. The buyer's name on paper is covered in steps."
    },
    "confidence": {
      "actions": 0.95,
      "must_show": 0.9,
      "remedy": 0.97
    }
  }
}

{
  "RecallID": 10671,
  "RecallNumber": "26341",
  "RecallDate": "2026-03-26T00:00:00",
  "Description": "This recall involves the Vive Health Compact Bed Rail (model LVA2009SLV) and Bed Rail Collection V (model LVA2097SLV), as well as units of the Vive Health Bed Rail model LVA1024 purchased on or before August 21, 2023. Vive Health previously recalled units of model LVA1024 purchased after August 21, 2023, on February 19, 2026. The recalled bed rails are made of silver or white metal tubing with a black foam rubber grip handle. The recalled bed rails may not contain model numbers or brand-specific labels.",
  "URL": "https://www.cpsc.gov/Recalls/2026/Vive-Health-Recalls-Adult-Portable-Bed-Rails-Due-to-Risk-of-Serious-Injury-or-Death-from-Entrapment-and-Asphyxiation-Two-Deaths-Reported",
  "Title": "Vive Health Recalls Adult Portable Bed Rails Due to Risk of Serious Injury or Death from Entrapment and Asphyxiation; Two Deaths Reported",
  "ConsumerContact": "Vive Health toll-free at 800-487-3808 from 9 a.m. to 9 p.m. ET Monday through Friday, email at recalls@vivehealth.com, online at vivehealth.com/pages/recalls, or vivehealth.com and click \"Recall\" at the top of the page for more information.",
  "LastPublishDate": "2026-03-27T00:00:00",
  "Products": [
    {
      "Name": "Vive Health Bed Rails",
      "Description": "",
      "Model": "",
      "Type": "",
      "CategoryID": "",
      "NumberOfUnits": "About 122,000"
    }
  ],
  "Inconjunctions": [],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/vivehealth-1.png",
      "Caption": "Recalled Vive Health Compact Bed Rail (model number LVA2009SLV)"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/vivehealth-2.png",
      "Caption": "Recalled Vive Health Bed Rail Collection V (model number LVA2097SLV)"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/vivehealth-3.png",
      "Caption": "Recalled Vive Health Compact Bed Rail (model number LVA1024)"
    }
  ],
  "Injuries": [
    {
      "Name": "Vive Health has received two reports of entrapment deaths associated with one model of the recalled bed rails. The deaths occurred in September 2024 and involved a 97-year-old man at an assisted living facility in Texas and a 93-year-old man at his home in Florida."
    }
  ],
  "Manufacturers": [],
  "Retailers": [
    {
      "Name": "Vive Health sold about 122,000 units of the recalled bed rails at medical supply stores nationwide and online at www.vivehealth.com, Amazon and online medical supply stores. The bed rails were sold from September 2019 through December 2025 for between $45 and $90.",
      "CompanyID": ""
    }
  ],
  "Importers": [
    {
      "Name": "Vive Health LLC, of Naples, Florida",
      "CompanyID": ""
    }
  ],
  "Distributors": [],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "China"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "When the recalled bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. This poses a serious entrapment hazard and risk of death by asphyxiation.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should stop using the recalled Vive Health Bed Rails immediately and contact Vive Health for a full refund. Consumers should write \"RECALLED\" on the upper and lower portions of the bed rails with permanent marker and take a photo of the marked bed rail with the buyer's name on a piece of paper and email to recalls@vivehealth.com. Consumers should then dispose of the recalled product in accordance with the state and local waste disposal procedure."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Refund"
    }
  ]
}