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Loading the recall…
Refund for a photoRefund
The recalled helmets violate the mandatory safety standard for bicycle helmets because the helmets do not comply with the impact attenuation, positional stability, labeling and certification requirements. The helmets can fail to protect the user in the event of a crash, posing a serious risk of injury or death due to head injury.
Stop using the helmet and cut its straps. Then email a photo of the cut helmet to ProRider to get your money back.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"destroy the helmet by cutting the straps" sets actions to other (cutting straps, a smaller part) and must_show to whole_product and cut_or_damage; "full refund" sets remedy full_refund with no fixed amount; "sending a photo ... to org@prorider.com" sets photo_required true and contact_channel email. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should immediately stop using the recalled helmets and contact ProRider for a full refund. Consumers should destroy the helmet by cutting the straps and sending a photo of the destroyed helmet to org@prorider.com to obtain a refund.
Word for word from the CPSC record.
ProRider at 800-642-3123 from 8 a.m. to 1 p.m. PT Monday through Friday, email at org@prorider.com, or online at www.prorider.com and click "Recall" at the top of the page for more information.






Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,228 in, 357 out; check 3,765 in, 357 out.
{
"draft": {
"photo_required": true,
"actions": [
"other"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Stop using the recalled helmet right away.",
"Cut the helmet straps to destroy it.",
"Take a photo of the destroyed helmet.",
"Email the photo to org@prorider.com."
],
"explanation": {
"plain": "Stop using the helmet and cut its straps. Then email a photo of the cut helmet to ProRider to get your money back.",
"technical": "\"destroy the helmet by cutting the straps\" sets actions to other (cutting straps, a smaller part) and must_show to whole_product and cut_or_damage; \"full refund\" sets remedy full_refund with no fixed amount; \"sending a photo ... to org@prorider.com\" sets photo_required true and contact_channel email."
},
"confidence": {
"actions": 0.9,
"must_show": 0.9,
"remedy": 0.97
}
},
"checked": {
"photo_required": true,
"actions": [
"other"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Stop using the recalled helmet right away.",
"Cut the helmet straps to destroy it.",
"Take a photo of the destroyed helmet.",
"Email the photo to org@prorider.com."
],
"explanation": {
"plain": "Stop using the helmet and cut its straps. Then email a photo of the cut helmet to ProRider to get your money back.",
"technical": "\"destroy the helmet by cutting the straps\" sets actions to other (cutting straps, a smaller part) and must_show to whole_product and cut_or_damage; \"full refund\" sets remedy full_refund with no fixed amount; \"sending a photo ... to org@prorider.com\" sets photo_required true and contact_channel email."
},
"confidence": {
"actions": 0.9,
"must_show": 0.9,
"remedy": 0.97
}
}
}{
"RecallID": 10657,
"RecallNumber": "26320",
"RecallDate": "2026-03-12T00:00:00",
"Description": "This recall involves ProRider Economy, Bike Helmets with turn ring, Bike Helmets Black Foam, BMX Helmet and Toddler Bike Helmets. The helmets were sold in the following colors: blue, green, red, black, and purple. The model number, date of manufacture in MM/YYYY format, and serial number can be found on a label inside the helmet. Model Number Model Name Size(s) Manufacture Date Serial Number(s) BG-W/10BICYCLE Economy Bicycle Helmet S/M (Small/Medium) 12/2022 00158202 and 00158287 L/XL (Large/Xtra-Large) 44652 00094738 and 00094811 BG-14BICYCLE Bike Helmet with turn ring S/M (Small/Medium) 12/2022 00141944 and 00140406 L/XL (Large/Xtra-Large) 44835 00134699 and 00134652 BG-14BICYCLE Bike Helmet Black Foam L/XL (Large/Xtra-Large) 12/2022 145398 SPORT HELMET BMX Helmet XS (Xtra-Small) 09/2022 127689 BM-5TODDLER Toddler Bike Helmet XXS (Xtra-Xtra-Small) 09/2022 None",
"URL": "https://www.cpsc.gov/Recalls/2026/ProRider-Recalls-Bicycle-Helmets-Due-to-Risk-of-Serious-Injury-or-Death-from-Head-Injury-Violates-Mandatory-Standard-for-Bicycle-Helmets",
"Title": "ProRider Recalls Bicycle Helmets Due to Risk of Serious Injury or Death from Head Injury; Violates Mandatory Standard for Bicycle Helmets",
"ConsumerContact": "ProRider at 800-642-3123 from 8 a.m. to 1 p.m. PT Monday through Friday, email at org@prorider.com, or online at www.prorider.com and click \"Recall\" at the top of the page for more information.",
"LastPublishDate": "2026-03-12T00:00:00",
"Products": [
{
"Name": "ProRider Bicycle Helmets",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 9,546"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/redhelmet-1.png",
"Caption": "Recalled Toddler Bike Helmet"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/redhelmet-2.png",
"Caption": "Recalled BMX Helmet"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/redhelmet-3.png",
"Caption": "Recalled Economy Bicycle Helmet"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/redhelmet-4.png",
"Caption": "Recalled Bike Helmet with Turn Ring"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/redhelmet-5.png",
"Caption": "Recalled Bike Helmet Black Foam"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/redhelmet-6.jpg",
"Caption": "Model, date of manufacture and serial number are shown on label inside the helmet"
}
],
"Injuries": [
{
"Name": "None reported"
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Distributed by Wisconsin Bike Federation, Kiwanis Club, Foster Love nationwide, and sold online at ProRider.com from June 2022 through May 2023 for between $5 and $18.",
"CompanyID": ""
}
],
"Importers": [
{
"Name": "ProRider, Inc., of Kent, Washington",
"CompanyID": ""
}
],
"Distributors": [],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The recalled helmets violate the mandatory safety standard for bicycle helmets because the helmets do not comply with the impact attenuation, positional stability, labeling and certification requirements. The helmets can fail to protect the user in the event of a crash, posing a serious risk of injury or death due to head injury.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should immediately stop using the recalled helmets and contact ProRider for a full refund. Consumers should destroy the helmet by cutting the straps and sending a photo of the destroyed helmet to org@prorider.com to obtain a refund."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/26320