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Get your refund
For the recalled ProRider Bicycle Helmets. Make it safe, snap one photo, and PayPal pays you a full refund.
Your recall
ProRider Bicycle Helmets
Recall 26320
Risk of serious injury or death from head injury.
Recalled Toddler Bike Helmet. Image: US Consumer Product Safety Commission.
- Recalled
- Mar 12, 2026
- Units
- About 9,546
The remedy, in the CPSC’s words
Consumers should immediately stop using the recalled helmets and contact ProRider for a full refund. Consumers should destroy the helmet by cutting the straps and sending a photo of the destroyed helmet to org@prorider.com to obtain a refund.
Make it safe
Stop using the recalled helmet right away.
Cut the helmet straps to destroy it.
Take a photo of the destroyed helmet.
Send the photo here. Remedy checks it for you.
This is the kind of photo the firm accepts. A helmet with its straps cut off, from CPSC recall 25007. Photo: US Consumer Product Safety Commission. Proof rule (claude-opus-5-5, stored)
- Actions
- other
- Marker text
- none
- Photo must show
- whole_product, cut_or_damage
- Remedy
- full_refund, "full refund"
- Confidence
- actions 0.9, must show 0.9, remedy 0.97
"destroy the helmet by cutting the straps" sets actions to other (cutting straps, a smaller part) and must_show to whole_product and cut_or_damage; "full refund" sets remedy full_refund with no fixed amount; "sending a photo ... to org@prorider.com" sets photo_required true and contact_channel email.
Snap a photo
Your photo appears here
Fit the whole product in the frame. Good light, phone held still.
Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.
Add a photo first.Checking
Six checks run on your photo, in a few seconds.
Your result
Verified photos are paid straight away through PayPal.
Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.