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Refund for a photoRefund
The recalled helmets violate the mandatory safety standard for bicycle helmets because the helmets do not comply with the retention system and positional stability requirements. The helmets can fail to protect the user in the event of a crash, posing a serious risk of injury or death due to head injury.
Cut the straps off your helmet and email a photo of it to Todson. You will get a full refund.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"destroy the recalled helmets by cutting the straps off" sets actions to other (cutting a smaller part, the straps) and must_show to whole_product and cut_or_damage; "send photos ... to 360concordhelmet@todson.com" sets photo_required and email; "contact Todson for a full refund" sets full_refund with no fixed amount. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should immediately stop using the recalled Concord Helmets and contact Todson for a full refund. Consumers should destroy the recalled helmets by cutting the straps off the helmets. Consumers can send photos of the helmet with the straps cut off to 360concordhelmet@todson.com to obtain a refund. Note: Do not throw this recalled helmet with a lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts lithium-ion batteries. If it does not, contact your municipality for further guidance. You can also visit Todson.com/360-concord-recall for more information on potential disposal locations.
Word for word from the CPSC record.
Todson toll free at 800-278-2565 from 9 a.m. to 5p.m. ET Monday through Friday, email at 360concordhelmet@todson.com, or online at todson.com/360-concord-recall or www.Todson.com and click "Recall" at the top of the page for more information.




Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,536 in, 344 out; check 4,060 in, 358 out.
{
"draft": {
"photo_required": true,
"actions": [
"other"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Stop using the helmet right away.",
"Cut the straps off the helmet.",
"Take a photo of the helmet with straps cut off.",
"Email the photo to 360concordhelmet@todson.com."
],
"explanation": {
"plain": "Cut the straps off your helmet and email a photo of it to Todson. You will get a full refund.",
"technical": "\"destroy the recalled helmets by cutting the straps off\" sets actions to other (cutting straps) and must_show to whole_product and cut_or_damage; \"send photos ... to 360concordhelmet@todson.com\" sets photo_required and email; \"contact Todson for a full refund\" sets full_refund."
},
"confidence": {
"actions": 0.9,
"must_show": 0.9,
"remedy": 0.95
}
},
"checked": {
"photo_required": true,
"actions": [
"other"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Stop using the helmet right away.",
"Cut the straps off the helmet.",
"Take a photo of the helmet with straps cut off.",
"Email the photo to 360concordhelmet@todson.com."
],
"explanation": {
"plain": "Cut the straps off your helmet and email a photo of it to Todson. You will get a full refund.",
"technical": "\"destroy the recalled helmets by cutting the straps off\" sets actions to other (cutting a smaller part, the straps) and must_show to whole_product and cut_or_damage; \"send photos ... to 360concordhelmet@todson.com\" sets photo_required and email; \"contact Todson for a full refund\" sets full_refund with no fixed amount."
},
"confidence": {
"actions": 0.9,
"must_show": 0.9,
"remedy": 0.95
}
}
}{
"RecallID": 10647,
"RecallNumber": "26304",
"RecallDate": "2026-02-26T00:00:00",
"Description": "This recall involves Concord-branded 360 Degree Rechargeable Light-Up bike helmets. The helmets were sold in size large (L), fitting a head circumference of about 22.8 to 24 inches. The helmets have a black exterior with a built-in LED lighting system, black straps, black buckle, and have a black plastic knob at the back of the helmet for adjusting the fit. \"Concord\" is printed on the back of the helmet.",
"URL": "https://www.cpsc.gov/Recalls/2026/Todson-Recalls-Concord-Bicycle-Helmets-Due-to-Risk-of-Serious-Injury-or-Death-from-Head-Injury-Violates-Mandatory-Standard-for-Bicycle-Helmets",
"Title": "Todson Recalls Concord Bicycle Helmets Due to Risk of Serious Injury or Death from Head Injury; Violates Mandatory Standard for Bicycle Helmets",
"ConsumerContact": "Todson toll free at 800-278-2565 from 9 a.m. to 5p.m. ET Monday through Friday, email at 360concordhelmet@todson.com, or online at todson.com/360-concord-recall or www.Todson.com and click \"Recall\" at the top of the page for more information.",
"LastPublishDate": "2026-02-27T00:00:00",
"Products": [
{
"Name": "Concord 360 Degree Rechargeable Light-Up Bike Helmet",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 40,245"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture18_3.jpg",
"Caption": "Recalled Concord 360 Degree Rechargeable Light-Up Bike Helmet"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture19_1.jpg",
"Caption": "Recalled Concord 360 Degree Rechargeable Light-Up Bike Helmet (rear view)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture20_1.jpg",
"Caption": "Recalled Concord 360 Degree Rechargeable Light-Up Bike Helmet (top view with packaging)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture21_2.jpg",
"Caption": "Recalled Concord 360 Degree Rechargeable Light-Up Bike Helmet (label)"
}
],
"Injuries": [
{
"Name": "None reported"
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Walmart stores nationwide and online at Walmart.com from January 2025 through September 2025 for about $30.",
"CompanyID": ""
}
],
"Importers": [
{
"Name": "Todson, Inc., of Foxboro, Massachusetts",
"CompanyID": ""
}
],
"Distributors": [],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The recalled helmets violate the mandatory safety standard for bicycle helmets because the helmets do not comply with the retention system and positional stability requirements. The helmets can fail to protect the user in the event of a crash, posing a serious risk of injury or death due to head injury.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should immediately stop using the recalled Concord Helmets and contact Todson for a full refund. Consumers should destroy the recalled helmets by cutting the straps off the helmets. Consumers can send photos of the helmet with the straps cut off to 360concordhelmet@todson.com to obtain a refund. Note: Do not throw this recalled helmet with a lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts lithium-ion batteries. If it does not, contact your municipality for further guidance. You can also visit Todson.com/360-concord-recall for more information on potential disposal locations."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/26304