Get your refund

1. Your recall

   

   Concord 360 Degree Rechargeable Light-Up Bike Helmet

   Recall 26304

   Risk of serious injury or death from head injury.

   Recalled Concord 360 Degree Rechargeable Light-Up Bike Helmet. Image: US Consumer Product Safety Commission.

   Recalled

   Feb 26, 2026

   Units

   About 40,245

   The remedy, in the CPSC’s words“Consumers should immediately stop using the recalled Concord Helmets and contact Todson for a full refund. Consumers should destroy the recalled helmets by cutting the straps off the helmets. Consumers can send photos of the helmet with the straps cut off to 360concordhelmet@todson.com to obtain a refund. Note: Do not throw this recalled helmet with a lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts lithium-ion batteries. If it does not, contact your municipality for further guidance. You can also visit Todson.com/360-concord-recall for more information on potential disposal locations.”

   Consumers should immediately stop using the recalled Concord Helmets and contact Todson for a full refund. Consumers should destroy the recalled helmets by cutting the straps off the helmets. Consumers can send photos of the helmet with the straps cut off to 360concordhelmet@todson.com to obtain a refund. Note: Do not throw this recalled helmet with a lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts lithium-ion batteries. If it does not, contact your municipality for further guidance. You can also visit Todson.com/360-concord-recall for more information on potential disposal locations.

   Read recall 26304 on cpsc.gov

2. Make it safe

   1. Stop using the helmet right away.

   2. Cut the straps off the helmet.

   3. Take a photo of the helmet with straps cut off.

   4. Send the photo here. Remedy checks it for you.

   

   Proof rule (claude-opus-5-5, stored)

   Actions

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.

"destroy the recalled helmets by cutting the straps off" sets actions to other (cutting a smaller part, the straps) and must_show to whole_product and cut_or_damage; "send photos ... to 360concordhelmet@todson.com" sets photo_required and email; "contact Todson for a full refund" sets full_refund with no fixed amount.