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Refund for a photoRefund
The recalled hoses can burst, posing an impact hazard and a risk of temporarily impaired hearing.
Stop using the hose, and return it to Ace Hardware, Do It Best, Home Depot or Walmart if you bought it there. If you bought it elsewhere, cut off the regulator end, write your initials and the date on it, and send photos online for a full refund.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"cut off the regulator-end of their hose" sets cut_in_half; "initials and the date written in permanent marker on the regulator" sets write_recalled and marking, with marker_text null since no fixed quoted words are given; "photos of the cut hose, showing the date code location" sets whole_product, cut_or_damage and date_code; "full refund" sets full_refund with no fixed amount; "online form at https://hydrotechproducts.com/recall" sets web_form. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should immediately stop using the recalled hoses. Consumers that purchased products from Ace Hardware, Do It Best, Home Depot or Walmart should bring their hoses to those stores to return them for a full refund. Consumers who purchased products from other retailers should cut off the regulator-end of their hose and contact Winston Products for a full refund. To receive the refund, consumers should submit photos of the cut hose, showing the date code location with the consumer's initials and the date written in permanent marker on the regulator, to Winston Product's online form at https://hydrotechproducts.com/recall.
Word for word from the CPSC record.
Winston Products toll-free at 888-412-2396 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at HydrotechVoluntaryRecall@hydrotechproducts.com, or go to https://hydrotechproducts.com/recall or https://hydrotechproducts.com/ and click on "IMPORTANT SAFETY RECALL INFORMATION" at the top of the page for more information.






Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check changed: steps. Tokens: draft 3,425 in, 761 out; check 4,070 in, 797 out.
{
"draft": {
"photo_required": true,
"actions": [
"cut_in_half",
"write_recalled"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage",
"marking",
"date_code"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "web_form",
"steps": [
"Cut off the regulator end of the hose.",
"Write your initials and the date on the regulator.",
"Take photos showing the cut hose and date code location.",
"Upload the photos on the Winston Products online recall form."
],
"explanation": {
"plain": "Stop using the hose. If you bought it at Ace Hardware, Do It Best, Home Depot or Walmart, return it to the store. Otherwise cut off the regulator end, mark it, and send photos online for a full refund.",
"technical": "\"cut off the regulator-end of their hose\" sets cut_in_half; \"initials and the date written in permanent marker on the regulator\" sets write_recalled and marking, with marker_text null since no fixed words are given; \"photos of the cut hose, showing the date code location\" sets whole_product, cut_or_damage and date_code; \"full refund\" sets full_refund; \"online form at https://hydrotechproducts.com/recall\" sets web_form."
},
"confidence": {
"actions": 0.8,
"must_show": 0.85,
"remedy": 0.95
}
},
"checked": {
"photo_required": true,
"actions": [
"cut_in_half",
"write_recalled"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage",
"marking",
"date_code"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "web_form",
"steps": [
"Cut off the regulator end of the hose.",
"Write your initials and the date on the regulator in permanent marker.",
"Take photos showing the cut hose and date code location.",
"Upload the photos on the Winston Products online recall form."
],
"explanation": {
"plain": "Stop using the hose, and return it to Ace Hardware, Do It Best, Home Depot or Walmart if you bought it there. If you bought it elsewhere, cut off the regulator end, write your initials and the date on it, and send photos online for a full refund.",
"technical": "\"cut off the regulator-end of their hose\" sets cut_in_half; \"initials and the date written in permanent marker on the regulator\" sets write_recalled and marking, with marker_text null since no fixed quoted words are given; \"photos of the cut hose, showing the date code location\" sets whole_product, cut_or_damage and date_code; \"full refund\" sets full_refund with no fixed amount; \"online form at https://hydrotechproducts.com/recall\" sets web_form."
},
"confidence": {
"actions": 0.8,
"must_show": 0.85,
"remedy": 0.95
}
}
}{
"RecallID": 10351,
"RecallNumber": "25394",
"RecallDate": "2025-07-24T00:00:00",
"Description": "This recall involves HydroTech 5/8-inch Expandable Burst-Proof Hoses manufactured on or before August 31, 2024. The hoses were sold in lengths of 25, 50, 60, 75, 100 and 200 feet in various colors. Date code markings are located on the end of the hose that attaches to the spigot, visible when the black rubber washer is removed. Hoses with no markings or a marking ending in -211, -212, -213, -214, -221, -222, -223, -224, -231, -232, -233, -234, -241, -242 or -243 are included in this recall. On some hose packages, the manufacture date is listed in the month-year format. For example, 0824 is August 2024 and is included in this recall. Hose Description Hose Color 5/8-inch x 25-foot Blue 5/8-inch x 50-foot Green 5/8-inch x 75-foot Orange 5/8-inch x 100-foot Yellow 5/8-inch x 200-foot Red 5/8-inch x 60-foot, included in \"Auto Care\" kit with tire glides Gray",
"URL": "https://www.cpsc.gov/Recalls/2025/Winston-Products-Recalls-5-8-Inch-HydroTech-Expandable-Burst-Proof-Hoses-Due-to-Risk-of-Impact-Hazard-and-Temporarily-Impaired-Hearing",
"Title": "Winston Products Recalls 5/8-Inch HydroTech Expandable Burst-Proof Hoses Due to Risk of Impact Hazard and Temporarily Impaired Hearing",
"ConsumerContact": "Winston Products toll-free at 888-412-2396 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at HydrotechVoluntaryRecall@hydrotechproducts.com, or go to https://hydrotechproducts.com/recall or https://hydrotechproducts.com/ and click on \"IMPORTANT SAFETY RECALL INFORMATION\" at the top of the page for more information.",
"LastPublishDate": "2025-07-24T00:00:00",
"Products": [
{
"Name": "HydroTech 5/8-inch Expandable Burst-Proof Hoses",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 3.6 million"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/HydroTech-1.png",
"Caption": "Recalled HydroTech 5/8-inch x 25-foot Expandable Burst-Proof Hose"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/HydroTech-2.png",
"Caption": "Date Code Marking Located Under Rubber Washer"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/HydroTech-3.png",
"Caption": "Date of Manufacture Location on Packaging"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/HydroTech-4.png",
"Caption": "Recalled HydroTech 5/8-inch x 50-foot Expandable Burst-Proof Hose"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/HydroTech-5.jpg",
"Caption": "Recalled HydroTech 5/8-inch x 75-foot Expandable Burst-Proof Hose"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/HydroTech-6.jpg",
"Caption": "Recalled HydroTech 5/8-inch x 100-foot Expandable Burst-Proof Hose"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/HydroTech-7.jpg",
"Caption": "Recalled HydroTech 5/8-inch x 200-foot Expandable Burst-Proof Hose"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/HydroTech-8.jpg",
"Caption": "Recalled HydroTech 5/8-inch x 60-foot Expandable Burst-Proof Hose in \"Auto Care\" Kit with Tire Glides"
}
],
"Injuries": [
{
"Name": "The firm has received at least 222 reports of the hoses bursting, resulting in at least 29 injuries, including one bone bruise, two sprains and five reports of temporarily impaired hearing from the sound of the hose bursting."
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Ace Hardware, Amazon, Do It Best, Home Depot, Target, Walmart and other stores nationwide and online from January 2021 through April 2025 for between $20 and $136.",
"CompanyID": ""
}
],
"Importers": [
{
"Name": "Winston Products, of Glenwillow, Ohio",
"CompanyID": ""
}
],
"Distributors": [],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "Cambodia"
},
{
"Country": "China"
},
{
"Country": "Vietnam"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The recalled hoses can burst, posing an impact hazard and a risk of temporarily impaired hearing.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should immediately stop using the recalled hoses. Consumers that purchased products from Ace Hardware, Do It Best, Home Depot or Walmart should bring their hoses to those stores to return them for a full refund. Consumers who purchased products from other retailers should cut off the regulator-end of their hose and contact Winston Products for a full refund. To receive the refund, consumers should submit photos of the cut hose, showing the date code location with the consumer's initials and the date written in permanent marker on the regulator, to Winston Product's online form at https://hydrotechproducts.com/recall."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/25394