Get your refund

1. Your recall

   

   HydroTech 5/8-inch Expandable Burst-Proof Hoses

   Recall 25394

   The recalled hoses can burst, posing an impact hazard and a risk of temporarily impaired hearing.

   Recalled HydroTech 5/8-inch x 25-foot Expandable Burst-Proof Hose. Image: US Consumer Product Safety Commission.

   Recalled

   Jul 24, 2025

   Units

   About 3.6 million

   The remedy, in the CPSC’s words“Consumers should immediately stop using the recalled hoses. Consumers that purchased products from Ace Hardware, Do It Best, Home Depot or Walmart should bring their hoses to those stores to return them for a full refund. Consumers who purchased products from other retailers should cut off the regulator-end of their hose and contact Winston Products for a full refund. To receive the refund, consumers should submit photos of the cut hose, showing the date code location with the consumer's initials and the date written in permanent marker on the regulator, to Winston Product's online form at https://hydrotechproducts.com/recall.”

   Consumers should immediately stop using the recalled hoses. Consumers that purchased products from Ace Hardware, Do It Best, Home Depot or Walmart should bring their hoses to those stores to return them for a full refund. Consumers who purchased products from other retailers should cut off the regulator-end of their hose and contact Winston Products for a full refund. To receive the refund, consumers should submit photos of the cut hose, showing the date code location with the consumer's initials and the date written in permanent marker on the regulator, to Winston Product's online form at https://hydrotechproducts.com/recall.

   Read recall 25394 on cpsc.gov

2. Make it safe

   1. Cut off the regulator end of the hose.

   2. Write your initials and the date on the regulator in permanent marker.

   3. Take photos showing the cut hose and date code location.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   cut_in_half, write_recalled

   Marker text

   none

   Photo must show

   whole_product, cut_or_damage, marking, date_code

   Remedy

   full_refund, "full refund"

   Confidence

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the writing facing the camera. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.

"cut off the regulator-end of their hose" sets cut_in_half; "initials and the date written in permanent marker on the regulator" sets write_recalled and marking, with marker_text null since no fixed quoted words are given; "photos of the cut hose, showing the date code location" sets whole_product, cut_or_damage and date_code; "full refund" sets full_refund with no fixed amount; "online form at https://hydrotechproducts.com/recall" sets web_form.