DR Power Lithium-Ion Battery Packs

{
  "draft": {
    "photo_required": true,
    "actions": [
      "other"
    ],
    "marker_text": null,
    "must_show": [
      "whole_product",
      "cut_or_damage"
    ],
    "remedy": "partial_refund",
    "refund_amount_text": "a pro-rated refund, based on the battery's age",
    "refund_amount": null,
    "contact_channel": "web_form",
    "steps": [
      "Stop using the recalled battery pack right away.",
      "Destroy the battery pack following the firm's website instructions.",
      "Take two photos that show the destroyed battery pack.",
      "Upload the photos and fill out the online recall form."
    ],
    "explanation": {
      "plain": "Stop using the battery pack and destroy it the way DR Power's website shows. Upload two photos and fill out the online form to get part of your money back, based on the battery's age.",
      "technical": "\"show proof of the battery pack's destruction by uploading two photographs\" sets photo_required, actions other (destruction with method only on the website) and must_show whole_product and cut_or_damage. \"a pro-rated refund, based on the battery's age\" sets partial_refund with no fixed amount, and \"filling out the recall form online\" sets web_form."
    },
    "confidence": {
      "actions": 0.6,
      "must_show": 0.75,
      "remedy": 0.95
    }
  },
  "checked": {
    "photo_required": true,
    "actions": [
      "other"
    ],
    "marker_text": null,
    "must_show": [
      "whole_product",
      "cut_or_damage"
    ],
    "remedy": "partial_refund",
    "refund_amount_text": "a pro-rated refund, based on the battery's age",
    "refund_amount": null,
    "contact_channel": "web_form",
    "steps": [
      "Stop using the recalled battery pack right away.",
      "Destroy the battery pack following the firm's website instructions.",
      "Take two photos that show the destroyed battery pack.",
      "Upload the photos and fill out the online recall form."
    ],
    "explanation": {
      "plain": "Stop using the battery pack and destroy it the way DR Power's website shows. Upload two photos and fill out the online form to get part of your money back, based on the battery's age.",
      "technical": "\"show proof of the battery pack's destruction by uploading two photographs\" sets photo_required, actions other (destruction with method only on the website) and must_show whole_product and cut_or_damage. \"a pro-rated refund, based on the battery's age\" sets partial_refund with no fixed amount, and \"filling out the recall form online\" sets web_form."
    },
    "confidence": {
      "actions": 0.6,
      "must_show": 0.75,
      "remedy": 0.95
    }
  }
}

{
  "RecallID": 10321,
  "RecallNumber": "25355",
  "RecallDate": "2025-06-26T00:00:00",
  "Description": "This recall involves 62-volt 5.0 Ah LiPRO rechargeable lithium-ion battery packs for use with DR Power brand battery-powered products, such as lawnmowers, trimmers and snow throwers. The products include stand-alone battery packs with model number 414240, and removeable battery packs included with DR Power outdoor yard equipment items with model numbers 524340, SB11022XEN, T4X3026XEN, T4X3062XENR, CE75021XEN0 and CE77021XEN0. Information containing the model number for the battery pack (\"41424\") is located on the battery pack's label. The LiPRO and DR Power logo are on the front and side panels of the battery pack. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.",
  "URL": "https://www.cpsc.gov/Recalls/2025/DR-Power-Recalls-Lithium-Ion-Battery-Packs-Due-to-Fire-and-Burn-Hazards",
  "Title": "DR Power Recalls Lithium-Ion Battery Packs Due to Fire and Burn Hazards",
  "ConsumerContact": "DR Power toll-free at 800-454-8643 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@drpower.com, or online at https://drpower.com/recalls and https://www.drpower.com/ and click on \"Product Recalls\" for more information.",
  "LastPublishDate": "2025-06-26T00:00:00",
  "Products": [
    {
      "Name": "DR Power LiPRO rechargeable lithium-ion battery packs (5.0 Ah)",
      "Description": "",
      "Model": "",
      "Type": "",
      "CategoryID": "",
      "NumberOfUnits": "About 13,200"
    }
  ],
  "Inconjunctions": [],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/DR-Power-1.png",
      "Caption": "Recalled DR Power Model 414240 Battery Pack (5 Ah)"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/DR-Power-2.png",
      "Caption": "DR Power Model 524340, DR Trimmer Mower"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/DR-Power-3.png",
      "Caption": "DR Power Model SB11022XEN, DR Pulse 62V Snow Thrower"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/DR-Power-4.png",
      "Caption": "DR Power Model T4X3062XEN, DR Trimmer Pulse"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/DR-Power-5.png",
      "Caption": "DR Power Model CE75021XEN0, DR Pulse 62V Mower 21\""
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/DR-Power-6.png",
      "Caption": "DR Power Model CE77021XEN0, DR Pulse 62V Mower 21\" SP"
    }
  ],
  "Injuries": [
    {
      "Name": "The firm has received two reports of incidents of fire and/or overheating. No injuries have been reported."
    }
  ],
  "Manufacturers": [
    {
      "Name": "Ningbo New Team Import & Export Co. Ltd. (\"Lera\"), of China",
      "CompanyID": ""
    }
  ],
  "Retailers": [
    {
      "Name": "Home improvement and hardware stores nationwide and online at DRPower.com and CountryHomeProducts.com from April 2018 through July 2024 for between $300 and $700 for outdoor equipment that includes battery packs, and for $250 for battery packs sold individually.",
      "CompanyID": ""
    }
  ],
  "Importers": [
    {
      "Name": "Generac Power Systems Inc., of Waukesha, Wisconsin",
      "CompanyID": ""
    }
  ],
  "Distributors": [],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "China"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The recalled battery packs can short-circuit and ignite, posing fire and burn hazards to consumers.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should immediately stop using the recalled battery packs and contact DR Power for a pro-rated refund, based on the battery's age. Consumers will need to show proof of the battery pack's destruction by uploading two photographs in accordance with the destruction instructions (provided on the firm's recall website), and filling out the recall form online at https://www.drpower.com/5AHB-recall. If consumers choose to dispose of the recalled battery pack's lithium-ion battery, it should be done in accordance with local and state regulations."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Refund"
    }
  ]
}