iWALK Magnetic Wireless Power Banks

{
  "draft": {
    "photo_required": true,
    "actions": [
      "write_recalled"
    ],
    "marker_text": "Recalled",
    "must_show": [
      "whole_product",
      "marking",
      "model_number",
      "serial_or_lot"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "full refund",
    "refund_amount": null,
    "contact_channel": "email",
    "steps": [
      "Stop using the power bank right away.",
      "Write Recalled on the power bank in permanent marker.",
      "Take a photo showing the model and serial numbers.",
      "Email the photo to service@iwalk.net."
    ],
    "explanation": {
      "plain": "Write Recalled on the power bank and take a photo that shows the model and serial numbers. Email it to U2O Global to get a full refund.",
      "technical": "\"with 'Recalled' written on the power bank in permanent marker\" sets write_recalled, marker_text and marking; \"showing the model number and the serial number\" sets model_number and serial_or_lot; \"full refund\" sets the remedy; \"by email at service@iwalk.net\" sets email."
    },
    "confidence": {
      "actions": 0.97,
      "must_show": 0.95,
      "remedy": 0.98
    }
  },
  "checked": {
    "photo_required": true,
    "actions": [
      "write_recalled"
    ],
    "marker_text": "Recalled",
    "must_show": [
      "whole_product",
      "marking",
      "model_number",
      "serial_or_lot"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "full refund",
    "refund_amount": null,
    "contact_channel": "email",
    "steps": [
      "Stop using the power bank right away.",
      "Write Recalled on the power bank in permanent marker.",
      "Take a photo showing the model and serial numbers.",
      "Email the photo to service@iwalk.net."
    ],
    "explanation": {
      "plain": "Write Recalled on the power bank and take a photo that shows the model and serial numbers. Email it to U2O Global to get a full refund.",
      "technical": "\"with 'Recalled' written on the power bank in permanent marker\" sets write_recalled, marker_text and marking; \"send a photo of the recalled power bank\" sets photo_required and whole_product; \"showing the model number and the serial number\" sets model_number and serial_or_lot; \"full refund\" sets the remedy with no fixed amount; \"by email at service@iwalk.net\" sets email."
    },
    "confidence": {
      "actions": 0.97,
      "must_show": 0.95,
      "remedy": 0.98
    }
  }
}

{
  "RecallID": 10286,
  "RecallNumber": "25304",
  "RecallDate": "2025-05-29T00:00:00",
  "Description": "This recall involves iWALK Magnetic Wireless Power Banks. \"iWALK\" is printed on the front of each power bank, and the model numbers and serial numbers are printed on the back. The pocket-sized power banks are compatible with various devices and were sold in a variety of colors. All recalled models include a circular LED display screen on the front to reflect the remaining power of the power bank. Models DBL6000M and DBL6000P include a circular phone holder ring above the LED display screen. The following model numbers and serial numbers are included in this recall. Model Number Serial Numbers MXB008 GK2309880, GK2309899, GK2310154, GK2310155, GK2310157, GK2310160, GK2310346, GK2311108, GK2311109, GK2311110, GK2311315, GK2311396 DBL6000M / DBL6000P GK2309901, GK2309902, GK2309903, GK2310005, GK2310006, GK2310163, GK2310165, GK2311388, GK2312035, GK2312036, GK2312282, GK2312461, GK2312462, GK2312737, GK2312770, GK2401164, GK2401564, GK2403407, GK23081458, GK23081460, GK23081462 Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether they accept recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.",
  "URL": "https://www.cpsc.gov/Recalls/2025/iWALK-Magnetic-Wireless-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-U2O-Global",
  "Title": "iWALK Magnetic Wireless Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by U2O Global",
  "ConsumerContact": "U2O Global Co. Ltd. toll-free at 888-279-0111 from 9 a.m. to 6 p.m. PT Monday through Friday, by email at service@iwalk.net, or online at https://www.iwalk.net/recall.html or www.iwalk.net and click on \"Product Recalls\" at the top of the webpage.",
  "LastPublishDate": "2025-05-29T00:00:00",
  "Products": [
    {
      "Name": "iWALK Magnetic Wireless Power Banks",
      "Description": "",
      "Model": "",
      "Type": "",
      "CategoryID": "",
      "NumberOfUnits": "About 27,500"
    }
  ],
  "Inconjunctions": [],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/iWALK-Power-Bank-1.png",
      "Caption": "Recalled iWALK Power Bank Model MXB008 (front)"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/iWALK-Power-Bank-2.png",
      "Caption": "Recalled iWALK Power Bank Model MXB008 (back)"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/iWALK-Power-Bank-3.png",
      "Caption": "Recalled iWALK Power Bank Model MXB008 (serial number on the back)"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/iWALK-Power-Bank-4.png",
      "Caption": "Recalled iWALK Power Bank Models DBL6000M/DBL6000P (front)"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/iWALK-Power-Bank-5.png",
      "Caption": "Recalled iWALK Power Bank Models DBL6000M/DBL6000P (back)"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/iWALK-Power-Bank-6.png",
      "Caption": "Recalled iWALK Power Bank Models DBL6000M/DBL6000P (serial number on the back)"
    }
  ],
  "Injuries": [
    {
      "Name": "The firm has received 15 reports of the lithium-ion battery catching fire, resulting in 10 burn injuries."
    }
  ],
  "Manufacturers": [
    {
      "Name": "U2O Global Co. Ltd., of China",
      "CompanyID": ""
    }
  ],
  "Retailers": [
    {
      "Name": "Online at iWalkMall.com, Amazon.com and other e-commerce websites from July 2021 through March 2024 for between $20 and $57.",
      "CompanyID": ""
    }
  ],
  "Importers": [],
  "Distributors": [],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "China"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The lithium-ion batteries in the recalled power banks can overheat and ignite, posing a risk of serious injury or death from fire and burn hazards to consumers.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should immediately stop using the recalled power banks and contact U2O Global for a full refund. To receive a refund, consumers should send a photo of the recalled power bank, showing the model number and the serial number, with \"Recalled\" written on the power bank in permanent marker to U2O Global by email at service@iwalk.net. Consumers should dispose of the recalled power banks in accordance with local hazardous waste disposal procedures."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Refund"
    }
  ]
}