Charmast Power Banks

{
  "draft": {
    "photo_required": true,
    "actions": [
      "write_recalled",
      "cut_cord"
    ],
    "marker_text": null,
    "must_show": [
      "whole_product",
      "marking",
      "label",
      "cut_or_damage"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "a full refund",
    "refund_amount": null,
    "contact_channel": "phone",
    "steps": [
      "Write your name and date above the label in permanent marker.",
      "Cut the power cord.",
      "Take photos of the power bank, writing and cut cord.",
      "Contact Charmast to send the photos for your refund."
    ],
    "explanation": {
      "plain": "Write your name and the date above the label in permanent marker, cut the power cord, and take photos. Send them to Charmast to get a full refund.",
      "technical": "\"names and dates of the photograph written in indelible (permanent) marker above the label\" sets write_recalled, marking and label. No exact quoted word is given, so marker_text is null. \"the severed power cord\" sets cut_cord and cut_or_damage, and \"photographs of their model W1056 power bank\" sets whole_product. \"receive a full refund\" sets full_refund. No channel is named for the photos, so contact_channel is phone, the first listed contact."
    },
    "confidence": {
      "actions": 0.85,
      "must_show": 0.8,
      "remedy": 0.95
    }
  },
  "checked": {
    "photo_required": true,
    "actions": [
      "write_recalled",
      "cut_cord"
    ],
    "marker_text": null,
    "must_show": [
      "whole_product",
      "marking",
      "label",
      "cut_or_damage"
    ],
    "remedy": "full_refund",
    "refund_amount_text": "a full refund",
    "refund_amount": null,
    "contact_channel": "phone",
    "steps": [
      "Write your name and date above the label in permanent marker.",
      "Cut the power cord.",
      "Take photos of the power bank, writing and cut cord.",
      "Contact Charmast to send the photos for your refund."
    ],
    "explanation": {
      "plain": "Write your name and the date above the label in permanent marker, cut the power cord, and take photos. Send them to Charmast to get a full refund.",
      "technical": "\"names and dates of the photograph written in indelible (permanent) marker above the label\" sets write_recalled, marking and label; no quoted word is given, so marker_text is null. \"the severed power cord\" means the cord must be cut, so cut_cord and cut_or_damage are kept despite the lint finding. \"photographs of their model W1056 power bank\" sets whole_product, and \"receive a full refund\" sets full_refund. No channel is named for the photos, so contact_channel is phone, the first listed contact."
    },
    "confidence": {
      "actions": 0.85,
      "must_show": 0.8,
      "remedy": 0.95
    }
  }
}

{
  "RecallID": 10115,
  "RecallNumber": "25072",
  "RecallDate": "2024-12-19T00:00:00",
  "Description": "This recall involves Charmast power banks, model W1056. They were sold in black, blue, green, mint, pink and white colors. The brand name \"Charmast\" is printed on the front and \"Model: W1056\" is printed on the back. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.",
  "URL": "https://www.cpsc.gov/Recalls/2025/Charmast-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Sold-by-Charmast-Exclusively-on-Amazon-com",
  "Title": "Charmast Power Banks Recalled Due to Fire and Burn Hazards; Sold by Charmast Exclusively on Amazon.com",
  "ConsumerContact": "Charmast collect at 929-636-0293 Monday through Friday, from 10 a.m. to 3 p.m. ET, by email at rcus@charmast.com, or online at https://www.charmast.com/pages/recall-info-page or www.charmast.com and click on \"Recalls\" at the top of the page for more information.",
  "LastPublishDate": "2024-12-19T00:00:00",
  "Products": [
    {
      "Name": "Charmast power banks, model W1056",
      "Description": "",
      "Model": "",
      "Type": "",
      "CategoryID": "",
      "NumberOfUnits": "About 488,000"
    }
  ],
  "Inconjunctions": [],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/Charmast-1.png",
      "Caption": "Recalled Charmast W1056 power banks (front view)"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/Charmast-2.jpg",
      "Caption": "Recalled Charmast W1056 power bank in black (back view)"
    }
  ],
  "Injuries": [
    {
      "Name": "Charmast has received 44 reports of the recalled power banks expanding, igniting, melting, overheating or smoking, including four reports of consumers receiving burns or blisters."
    }
  ],
  "Manufacturers": [],
  "Retailers": [
    {
      "Name": "Online at Amazon.com from December 2018 through September 2024 for between $14 and $25.",
      "CompanyID": ""
    }
  ],
  "Importers": [],
  "Distributors": [
    {
      "Name": "Shenzhen Charmast Technology Co. Ltd., of China",
      "CompanyID": ""
    }
  ],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "China"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should stop using the recalled power banks immediately and contact Charmast for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their model W1056 power bank, their names and dates of the photograph written in indelible (permanent) marker above the label, and the severed power cord. Consumers should dispose of the power banks in accordance with local and state regulations."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Refund"
    }
  ]
}