Loading the recall…
Loading the recall…
Refund for a photoRefund
The lithium-ion battery in the power banks can overheat, posing a fire hazard.
Stop using the power bank. Send a photo of it showing the model number to get a full refund with proof of purchase, or $36 without it. If you have no order number, first write your name and the date on it.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"submit a photo of the recalled power bank showing the model number to the firm's recall registration page" sets photo_required, whole_product, model_number and web_form. "name and the date written in permanent marker" sets write_recalled and marking, with marker_text null because no quoted word is given. "a full refund with proof of purchase, or a $36 cash refund" sets full_refund and 36. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should immediately stop using the recalled Baseus power bank models, and contact Baseus for a full refund with proof of purchase, or a $36 cash refund without proof of purchase. Consumers will need to submit a photo of the recalled power bank showing the model number to the firm's recall registration page. Consumers without an order number will need to submit a photo of the power bank with their name and the date written in permanent marker. Baseus and Amazon are notifying all known purchasers directly. Consumers should dispose of the battery in accordance with local and state regulations.
Word for word from the CPSC record.
Baseus toll-free at 855-215-5824 from 8 a.m. to 5 p.m. ET, Monday through Friday, email at care@baseus.com, online at https://baseuspowerbankrecall.expertinquiry.com, or www.baseus.com and click on "Product Recall Information" at the bottom of the page for more information.



Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,360 in, 817 out; check 3,967 in, 741 out.
{
"draft": {
"photo_required": true,
"actions": [
"write_recalled"
],
"marker_text": null,
"must_show": [
"whole_product",
"model_number",
"marking"
],
"remedy": "full_refund",
"refund_amount_text": "a full refund with proof of purchase, or a $36 cash refund without proof of purchase",
"refund_amount": 36,
"contact_channel": "web_form",
"steps": [
"Stop using the power bank right away.",
"Write your name and the date on it in permanent marker.",
"Take a photo of the power bank showing the model number.",
"Upload the photo to the Baseus recall registration page."
],
"explanation": {
"plain": "Stop using the power bank. Send a photo of it showing the model number to get a full refund with proof of purchase, or $36 without it. If you have no order number, first write your name and the date on it.",
"technical": "\"submit a photo of the recalled power bank showing the model number to the firm's recall registration page\" sets photo_required, whole_product, model_number and web_form. \"name and the date written in permanent marker\" sets write_recalled and marking, with marker_text null because no exact word is given. \"full refund with proof of purchase, or a $36 cash refund\" sets full_refund and 36."
},
"confidence": {
"actions": 0.75,
"must_show": 0.8,
"remedy": 0.7
}
},
"checked": {
"photo_required": true,
"actions": [
"write_recalled"
],
"marker_text": null,
"must_show": [
"whole_product",
"model_number",
"marking"
],
"remedy": "full_refund",
"refund_amount_text": "a full refund with proof of purchase, or a $36 cash refund without proof of purchase",
"refund_amount": 36,
"contact_channel": "web_form",
"steps": [
"Stop using the power bank right away.",
"Write your name and the date on it in permanent marker.",
"Take a photo of the power bank showing the model number.",
"Upload the photo to the Baseus recall registration page."
],
"explanation": {
"plain": "Stop using the power bank. Send a photo of it showing the model number to get a full refund with proof of purchase, or $36 without it. If you have no order number, first write your name and the date on it.",
"technical": "\"submit a photo of the recalled power bank showing the model number to the firm's recall registration page\" sets photo_required, whole_product, model_number and web_form. \"name and the date written in permanent marker\" sets write_recalled and marking, with marker_text null because no quoted word is given. \"a full refund with proof of purchase, or a $36 cash refund\" sets full_refund and 36."
},
"confidence": {
"actions": 0.75,
"must_show": 0.8,
"remedy": 0.7
}
}
}{
"RecallID": 9991,
"RecallNumber": "24287",
"RecallDate": "2024-06-27T00:00:00",
"Description": "This recall involves Baseus power banks with model numbers PPCXM06 and PPCXW06. Both PPCXM06 and PPCXW06 were offered in white, black, light blue, and light pink colors. Both models have a magnetic side that attaches to mobile phones with magnetic charging functionality. The model number is displayed on the magnetic side of the device, and \"20W\" is displayed on the non-magnetic side. Model PPCXM06 measures about 4 in. x 2-½ in. x 0.64 in., and model PPCXW06 measures about 4 in. x 2-½ in. x ½ in. Only power banks with model numbers PPCXM06 and PPCXW06 are part of this recall. Some power banks were listed on Amazon under the model number PPXCW06.",
"URL": "https://www.cpsc.gov/Recalls/2024/Baseus-Magnetic-Wireless-Charging-Power-Banks-Recalled-Due-to-Fire-Hazard-Imported-by-Shenzhen-Baseus-Technology",
"Title": "Baseus Magnetic Wireless Charging Power Banks Recalled Due to Fire Hazard; Imported by Shenzhen Baseus Technology",
"ConsumerContact": "Baseus toll-free at 855-215-5824 from 8 a.m. to 5 p.m. ET, Monday through Friday, email at care@baseus.com, online at https://baseuspowerbankrecall.expertinquiry.com, or www.baseus.com and click on \"Product Recall Information\" at the bottom of the page for more information.",
"LastPublishDate": "2024-06-27T00:00:00",
"Products": [
{
"Name": "Baseus Magnetic Wireless Charging Power Banks",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 132,000"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/power-banks.jpg",
"Caption": "Recalled Magnetic Wireless Charging Power Banks"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/power-bank-pink.JPG",
"Caption": "Recalled PPCXM06 Magnetic Power Bank"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/power-bank-white.JPG",
"Caption": "Recalled PPCXW06 Power Bank"
}
],
"Injuries": [
{
"Name": "Baseus has received 171 reports of incidents, including 132 reports of bulging or swelling batteries and 39 reports of fires, resulting in 13 burn injuries and about $20,000 in property damage."
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Online at Amazon.com, AliExpress.com and Baseus.com from April 2022 through April 2024 for between $18 and $55.",
"CompanyID": ""
}
],
"Importers": [
{
"Name": "Shenzhen Baseus Technology Co. Ltd., of China",
"CompanyID": ""
}
],
"Distributors": [],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The lithium-ion battery in the power banks can overheat, posing a fire hazard.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should immediately stop using the recalled Baseus power bank models, and contact Baseus for a full refund with proof of purchase, or a $36 cash refund without proof of purchase. Consumers will need to submit a photo of the recalled power bank showing the model number to the firm's recall registration page. Consumers without an order number will need to submit a photo of the power bank with their name and the date written in permanent marker. Baseus and Amazon are notifying all known purchasers directly. Consumers should dispose of the battery in accordance with local and state regulations."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/24287