Little Giant Ladders with Rapid Locks

{
  "draft": {
    "photo_required": false,
    "actions": [],
    "marker_text": null,
    "must_show": [],
    "remedy": "repair",
    "refund_amount_text": null,
    "refund_amount": null,
    "contact_channel": "phone",
    "steps": [
      "Stop using the ladder right away.",
      "Call Little Giant to get a free repair kit.",
      "Put the new warning labels on the ladder.",
      "Oil the Rapid Locks and check them before every use."
    ],
    "explanation": {
      "plain": "Stop using the ladder and get a free repair kit with labels and instructions from Little Giant. If a lock still does not work after oiling and a check, you can get a new ladder or a refund.",
      "technical": "Remedy is repair from 'contact Little Giant for a repair kit containing warning labels and instructions'; a later replacement or depreciated refund applies only if a lock fails after evaluation. No photo or destruction step is mentioned, so actions and must_show are empty. The remedy names no claim channel, so phone, the first consumer contact listed, is used."
    },
    "confidence": {
      "actions": 0.9,
      "must_show": 0.9,
      "remedy": 0.75
    }
  },
  "checked": {
    "photo_required": false,
    "actions": [],
    "marker_text": null,
    "must_show": [],
    "remedy": "repair",
    "refund_amount_text": null,
    "refund_amount": null,
    "contact_channel": "phone",
    "steps": [
      "Stop using the ladder right away.",
      "Call Little Giant to get a repair kit.",
      "Put the new warning labels on the ladder.",
      "Oil the Rapid Locks and check them before every use."
    ],
    "explanation": {
      "plain": "Stop using the ladder and get a repair kit with labels and instructions from Little Giant. If a lock still does not work after oiling and a check, you can pick a new ladder or a refund.",
      "technical": "Remedy is repair from 'contact Little Giant for a repair kit containing warning labels and instructions'. The lint finding was checked and the draft is kept: the replacement or depreciated refund is offered only 'If a lock does not function properly after this evaluation', so it is a conditional fallback, not the main remedy, and no refund amount is set. No photo or destruction step is mentioned, so actions and must_show are empty. The remedy names no claim channel, so phone, the first consumer contact listed, is used."
    },
    "confidence": {
      "actions": 0.9,
      "must_show": 0.9,
      "remedy": 0.75
    }
  }
}

{
  "RecallID": 11051,
  "RecallNumber": "27067",
  "RecallDate": "2026-11-05T00:00:00",
  "Description": "This recall involves Little Giant ladders with Rapid Locks. Rapid Locks are designed to insert into ladder rungs for the purpose of adjusting the ladder’s height. Rapid Locks are black or orange and are located on each ladder leg. The affected models are Adjustable Fortress 2.0, Conquest 2.0, Dark Horse 2.0, Epic, King Kombo XT, Leveler, MegaLite, MegaLite+, Multi, Quantum and Vector. The brand name Little Giant and the model name are located on the side of the ladder. Only ladders without an orange rectangular “QC” sticker on the rail above one of the Rapid Locks are included in this recall.",
  "URL": "https://www.cpsc.gov/Recalls/2027/Little-Giant-Recalls-Ladders-with-Rapid-Locks-Due-to-Risk-of-Serious-Injury-from-Fall-Hazard",
  "Title": "Little Giant Recalls Ladders with Rapid Locks Due to Risk of Serious Injury from Fall Hazard",
  "ConsumerContact": "Little Giant toll-free at 866-201-9069 from 6 a.m. to 3 p.m. MT Monday through Friday or visit www.littlegiantladders.com/pages/recalls or www.littlegiantladders.com and click on RECALLS at the top of the home page.",
  "LastPublishDate": "2026-11-05T00:00:00",
  "Products": [
    {
      "Name": "Little Giant ladders with Rapid Locks",
      "Description": "",
      "Model": "",
      "Type": "Ladders & Accessories",
      "CategoryID": "2024",
      "NumberOfUnits": "About 3,662,000"
    }
  ],
  "Inconjunctions": [],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant1.jpg?VersionId=DDBz4RLAWD_t_5IIwaZ.FZbN_gE67tbL",
      "Caption": "Recalled Little Giant Adjustable Fortress 2.0 ladder"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant2.jpg?VersionId=agSJMPEnMwijKhnXUD0j4itte92SulFZ",
      "Caption": "Recalled Little Giant Conquest 2.0 ladder"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant3.jpg?VersionId=Ng4PQYU7K_PlkpPu9fUcQn88zvtYBFl4",
      "Caption": "Recalled Little Giant Dark Horse 2.0 ladder"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant4.jpg?VersionId=NPGfNA7BL.mivUoYeyKAZ1wf5xbGPc23",
      "Caption": "Recalled Little Giant King Kombo XT ladder"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant5.jpg?VersionId=zRPune8VmBrtOgFbLOK0I2nta2577T47",
      "Caption": "Recalled Little Giant Leveler ladder"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant6.png?VersionId=2ndU3DkPUxb_i4CLhDEkWuWc0yk45vyz",
      "Caption": "Recalled Little Giant MegaLite Ladder"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant7.jpg?VersionId=TXlh_mjZksvU1Z3X4sX1udo5bt.O0GOy",
      "Caption": "Recalled Little Giant MegaLite+ ladder"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant8.jpg?VersionId=4eIta_4PJyGdd4uK79tUdr1R3QJa1xfZ",
      "Caption": "Recalled Little Giant Multi ladder"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant9.jpg?VersionId=qx69E7czI3mD3E4zpliJtuRz0qwx3ous",
      "Caption": "Recalled Little Giant Epic ladder"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant10.jpg?VersionId=aOH3HuE8JfMXl.UUvtYcA5SfVEt0KzIi",
      "Caption": "Recalled Little Giant Quantum ladder"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant11.jpg?VersionId=OTUtf2yuyT4x5OX9xOBz24X2SjRjgePf",
      "Caption": "Recalled Little Giant Vector ladder"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant12.jpg?VersionId=qT5xlwvO5i6NbltmVuHSBIdURlh0BjZQ",
      "Caption": "Recalled Rapid Locks in black"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/LittleGiant13.jpg?VersionId=BrLpI.HVE2oukFX1hkr_09aV1OW.8nxh",
      "Caption": "Recalled Rapid Locks in orange"
    }
  ],
  "Injuries": [
    {
      "Name": "Little Giant has received 25 reports of the ladders retracting, including 19 reports of injuries, consisting of three reports of head injuries such as traumatic brain injury, skull fracture, concussion, vision loss, hearing loss and cognitive impairment; and 16 reports of other injuries such as joint or bone fracture, lacerations and bruising. Little Giant has also received 39 reports of Rapid Locks not working properly."
    }
  ],
  "Manufacturers": [],
  "Retailers": [
    {
      "Name": "Sold At:\nLowe’s, Costco and other stores nationwide and online at Lowes.com, Amazon.com, Costco.com, LittleGiantLadders.com and other websites from December 2015 through October 2026 for about $100 to $1,000.",
      "CompanyID": ""
    }
  ],
  "Importers": [
    {
      "Name": "Little Giant Ladder Systems, LLC, of Springville, Utah",
      "CompanyID": ""
    }
  ],
  "Distributors": [],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "United States"
    },
    {
      "Country": "China"
    },
    {
      "Country": "Mexico"
    },
    {
      "Country": "Malaysia"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The ladders can suddenly retract if the Rapid Locks are not fully engaged, posing a fall hazard to consumers.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should stop using the recalled ladders immediately until they review the information at www.littlegiantladders.com/pages/recalls or via the QR code on the ladder and contact Little Giant for a repair kit containing warning labels and instructions. The additional instructions and labels, which should be affixed to the ladder, advise consumers to verify that their Rapid Locks are properly engaged before every use and to maintain their locks with lubrication. Consumers who follow the provided instructions and have a Rapid Lock that does not function properly after the application of lubrication should contact Little Giant for evaluation. If a lock does not function properly after this evaluation, the company will offer the choice of a replacement ladder of the same or equivalent model or a refund ranging from a depreciated value determined by date of purchase up to full purchase price for ladders purchased within the past 12 months."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Refund"
    },
    {
      "Option": "Replace"
    },
    {
      "Option": "Repair"
    }
  ]
}