INMO International Technology Limited INMO Air3 Smart Glasses

{
  "draft": {
    "photo_required": false,
    "actions": [],
    "marker_text": null,
    "must_show": [],
    "remedy": "repair",
    "refund_amount_text": null,
    "refund_amount": null,
    "contact_channel": "phone",
    "steps": [
      "Stop using the smart glasses right away.",
      "Call INMO to ask for the free repair.",
      "Update the glasses to system version V3.16 online."
    ],
    "explanation": {
      "plain": "Stop using the glasses and contact INMO. They will help you update the software for free, and no photo is needed.",
      "technical": "\"contact INMO for a free repair\" and \"updating the system to version V3.16 online\" set remedy to repair. No photo or destruction step is named, so photo_required is false and actions and must_show are empty. No channel is named in the remedy, so contact_channel is the first listed contact, toll free phone."
    },
    "confidence": {
      "actions": 0.95,
      "must_show": 0.95,
      "remedy": 0.95
    }
  },
  "checked": {
    "photo_required": false,
    "actions": [],
    "marker_text": null,
    "must_show": [],
    "remedy": "repair",
    "refund_amount_text": null,
    "refund_amount": null,
    "contact_channel": "phone",
    "steps": [
      "Stop using the smart glasses right away.",
      "Call INMO to ask for the free repair.",
      "Update the glasses to system version V3.16 online."
    ],
    "explanation": {
      "plain": "Stop using the glasses and contact INMO. They will help you update the software for free, and no photo is needed.",
      "technical": "\"contact INMO for a free repair\" and \"updating the system to version V3.16 online\" set remedy to repair. No photo or destruction step is named, so photo_required is false and actions and must_show are empty. No channel is named in the remedy, so contact_channel is the first listed contact, toll free phone."
    },
    "confidence": {
      "actions": 0.95,
      "must_show": 0.95,
      "remedy": 0.95
    }
  }
}

{
  "RecallID": 10995,
  "RecallNumber": "26797",
  "RecallDate": "2026-09-24T00:00:00",
  "Description": "This recall involves smart glasses with model number AIR3 and are used for AI translation, AI-assisted productivity and media streaming. The recalled products are black with “AIR3” and “INMO” printed on a label on the right temple of the product.",
  "URL": "https://cpsc.gov/Recalls/2026/INMO-International-Technology-Limited-Recalls-INMO-Air3-Smart-Glasses-Due-to-Risk-of-Serious-Injury-or-Death-from-Burn-Hazard",
  "Title": "INMO International Technology Limited Recalls INMO Air3 Smart Glasses Due to Risk of Serious Injury or Death from Burn Hazard",
  "ConsumerContact": "INMO International toll free at 888-212-9620 between 9 a.m. and 5 p.m. ET Monday through Friday, email at support.usa@inmoxr.com or online at https://inmoxr.com/pages/recall and click on “Product Recalls” at the top of the page for more information.",
  "LastPublishDate": "2026-09-24T00:00:00",
  "Products": [
    {
      "Name": "INMO AIR3 Smart Glasses",
      "Description": "",
      "Model": "",
      "Type": "Eyeglasses",
      "CategoryID": "110",
      "NumberOfUnits": "About 1,643 (In addition, about 120 were sold in Canada)"
    }
  ],
  "Inconjunctions": [
    {
      "URL": "https://recalls-rappels.canada.ca/en/alert-recall/inmo-air3-smart-glasses-recalled-due-burn-hazard"
    }
  ],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/INMOAir3%20-1.jpg",
      "Caption": "Recalled INMO Air3 Smart Glasses"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/INMOAir3-2.png",
      "Caption": "Label Located on the Inner Side of the Right Leg with Product \"INMO AIR3\""
    }
  ],
  "Injuries": [
    {
      "Name": "The firm has received 10 reports of the AIR3 glasses overheating including reports of a burning sensation to the face and the left side of the ear."
    }
  ],
  "Manufacturers": [],
  "Retailers": [
    {
      "Name": "Sold Online At:\nAmazon.com, Inmoxr.com, Kickstarter.com from December 2025 to August 2026 for between $900 and $1300.",
      "CompanyID": ""
    }
  ],
  "Importers": [
    {
      "Name": "INMO International Technology Limited, of China",
      "CompanyID": ""
    }
  ],
  "Distributors": [],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "China"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The left temple of the recalled smart glasses can overheat during extended use, posing a risk of serious injury or death due to burn hazard.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should stop using the recalled INMO Air3 Smart Glasses immediately and contact INMO for a free repair. The firm will assist users in updating the system to version V3.16 online."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Repair"
    }
  ]
}