Sauna360 Expands of Tylö Halmstad and Kiruna Hybrid Saunas

{
  "draft": {
    "photo_required": false,
    "actions": [],
    "marker_text": null,
    "must_show": [],
    "remedy": "repair",
    "refund_amount_text": null,
    "refund_amount": null,
    "contact_channel": "phone",
    "steps": [
      "Stop using the sauna right away.",
      "Call Sauna360 to ask for the free repair.",
      "Let the installer add new supports to the benches."
    ],
    "explanation": {
      "plain": "Stop using your sauna and contact Sauna360. They will send an installer to fix the benches for free.",
      "technical": "\"contact Sauna360 for another free repair\" and \"retrofit the benches with additional hardware and supports\" set remedy to repair. No photo or product destruction is asked, so actions and must_show are empty. No channel is named in the remedy, so the first consumer contact (toll-free phone) sets contact_channel."
    },
    "confidence": {
      "actions": 0.95,
      "must_show": 0.95,
      "remedy": 0.95
    }
  },
  "checked": {
    "photo_required": false,
    "actions": [],
    "marker_text": null,
    "must_show": [],
    "remedy": "repair",
    "refund_amount_text": null,
    "refund_amount": null,
    "contact_channel": "phone",
    "steps": [
      "Stop using the sauna right away.",
      "Call Sauna360 to ask for the free repair.",
      "Let the installer add new supports to the benches."
    ],
    "explanation": {
      "plain": "Stop using your sauna and contact Sauna360. They will send an installer to fix the benches for free.",
      "technical": "\"contact Sauna360 for another free repair\" and \"retrofit the benches with additional hardware and supports\" set remedy to repair. No photo or product destruction is asked, so actions and must_show are empty. No channel is named in the remedy, so the first consumer contact (toll-free phone) sets contact_channel."
    },
    "confidence": {
      "actions": 0.95,
      "must_show": 0.95,
      "remedy": 0.95
    }
  }
}

{
  "RecallID": 10979,
  "RecallNumber": "26783",
  "RecallDate": "2026-09-17T00:00:00",
  "Description": "This recall expansion involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms.  The serial number for each room can be found on both the packaging and the sauna rooms. The Halmstad 2, 3 and 4 sauna rooms have the serial number label located beneath the upper bench on the left side, directly above the electrical contactor box. The Kiruna Hybrid 2 and 3 rooms have the serial number label applied to the right wall, located beneath the right side of the upper bench. The model number is printed in the manual. The following models and serial numbers are included in this recall:",
  "URL": "https://cpsc.gov/Recalls/2026/Sauna360-Expands-Recall-of-Tylo-Halmstad-and-Kiruna-Hybrid-Saunas-Due-to-Fall-Hazard-New-Remedy-Provided",
  "Title": "Sauna360 Expands Recall of Tylö Halmstad and Kiruna Hybrid Saunas Due to Fall Hazard; New Remedy Provided",
  "ConsumerContact": "Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at: recall@sauna360.com or online at https://sauna360.com/product-recall or www.sauna360.com and click \"Recall\" at the bottom of the page for more information.",
  "LastPublishDate": "2026-09-17T00:00:00",
  "Products": [
    {
      "Name": "Tylö Halmstad and Kiruna Hybrid Saunas",
      "Description": "",
      "Model": "",
      "Type": "Saunas",
      "CategoryID": "2111",
      "NumberOfUnits": "About 6,000 (Sauna 360 previously recalled Tylö Halmstad and Kiruna Hybrid Saunas in October 2025)"
    }
  ],
  "Inconjunctions": [],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/RecalledSaunaModelTylöHalmstad2.png",
      "Caption": "Recalled Sauna Model Tylö Halmstad 2"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/RecalledSaunaModelTylöHalmstad3.png",
      "Caption": "Recalled Sauna Model Tylö Halmstad 3"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/RecalledSaunaModelTylöHalmstad4.png",
      "Caption": "Recalled Sauna Model Tylö Halmstad 4"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/RecalledSaunaModelKirunaHybrid2.png",
      "Caption": "Recalled Sauna Model Kiruna Hybrid 2"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/RecalledSaunaModelKirunaHybrid3.png",
      "Caption": "Recalled Sauna Model Kiruna Hybrid 3"
    }
  ],
  "Injuries": [
    {
      "Name": "Sauna360 has received 77 additional reports of the benches breaking with six injuries, including one consumer with head and neck injuries and another with a sprained ankle."
    }
  ],
  "Manufacturers": [
    {
      "Name": "SFactor, of China",
      "CompanyID": ""
    }
  ],
  "Retailers": [
    {
      "Name": "Sold At:\nVarious distributors nationwide from July 2024 through July 2026 for between $6,000 and $12,000.",
      "CompanyID": ""
    }
  ],
  "Importers": [],
  "Distributors": [],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "China"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The saunas contain a bench that can collapse, posing a fall hazard to consumers. The previous recall repair was ineffective; a new repair is now being offered.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should stop using the saunas immediately, even if they received the 2025 recall remedy and contact Sauna360 for another free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware and supports."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Repair"
    }
  ]
}