Branch Ergonomic Chairs

{
  "RecallID": 10944,
  "RecallNumber": "26735",
  "RecallDate": "2026-09-03T00:00:00",
  "Description": "This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:",
  "URL": "https://cpsc.gov/Recalls/2026/Branch-Recalls-Ergonomic-Chairs-Due-to-Fall-Hazard",
  "Title": "Branch Recalls Ergonomic Chairs Due to Fall Hazard",
  "ConsumerContact": "Branch by email at customersupport@branchfurniture.com or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.",
  "LastPublishDate": "2026-09-03T00:00:00",
  "Products": [
    {
      "Name": "Ergonomic Chairs",
      "Description": "",
      "Model": "",
      "Type": "Chairs, Not Specified",
      "CategoryID": "1766",
      "NumberOfUnits": "About 16,000 (In addition, about 180 were sold in Canada)"
    }
  ],
  "Inconjunctions": [
    {
      "URL": "https://recalls-rappels.canada.ca/en/alert-recall/branch-ergonomic-chairs-recalled-due-fall-hazard"
    }
  ],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/Picture19_7.png",
      "Caption": "Recalled Ergonomic Chair Black / Black Standard – SKU 11-01-00-50-V5"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/Picture20_8.png",
      "Caption": "Recalled chairs with incorrectly installed backrest anchors"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/Picture21_8.png",
      "Caption": "Chairs with correctly manufactured backrest anchors; not included in recall"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/Picture22_7.png",
      "Caption": "Example of manufacture label underneath the recalled chair’s seat cushion"
    }
  ],
  "Injuries": [
    {
      "Name": "Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported."
    }
  ],
  "Manufacturers": [],
  "Retailers": [
    {
      "Name": "Sold At:\nOnline at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350.",
      "CompanyID": ""
    }
  ],
  "Importers": [
    {
      "Name": "Bureau Office, Inc. dba Branch, of New York, New York",
      "CompanyID": ""
    }
  ],
  "Distributors": [],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "Thailand"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The backrests of the chairs can detach, posing a fall hazard to consumers.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Repair"
    }
  ]
}