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Refund for a photoRefund
The snubber circuit can emit flames if it shorts, posing a risk of serious injury due to fire hazard.
Stop using the unit and cut its power cord. Upload a photo of the serial number and the cut cord to get a full refund.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"cut the product's cord" sets cut_cord; "upload a photo of the product's serial number and the cut cord" sets photo_required, whole_product, serial_or_lot, cut_or_damage and web_form; "full refund of the unit" sets full_refund with no fixed amount. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should stop using the recalled product immediately and contact Daikin Comfort Technologies Manufacturing, Inc. (DCT) to submit a request for a full refund of the unit. Consumers will be required to provide their contact information, cut the product’s cord, and then upload a photo of the product’s serial number and the cut cord to receive a full refund of the unit.
Word for word from the CPSC record.
DCT toll-free at 833-730-0939 from 8 a.m. to 5 p.m. CT Monday through Friday or online at https://www.amana-ptac.com/amana-ttw-wrac-recall-2 or www.amana-ptac.com and click on “Product Recall” at the bottom right of the page for more information.



Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,313 in, 349 out; check 3,845 in, 579 out.
{
"draft": {
"photo_required": true,
"actions": [
"cut_cord"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage",
"serial_or_lot"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "web_form",
"steps": [
"Stop using the air conditioner right away.",
"Cut the power cord on the unit.",
"Take a photo of the serial number and cut cord.",
"Upload the photo on the Amana recall website."
],
"explanation": {
"plain": "Stop using the unit and cut its power cord. Upload a photo of the serial number and the cut cord to get a full refund.",
"technical": "\"cut the product's cord\" sets cut_cord; \"upload a photo of the product's serial number and the cut cord\" sets photo_required, serial_or_lot, cut_or_damage and web_form; \"full refund of the unit\" sets full_refund with no fixed amount."
},
"confidence": {
"actions": 0.97,
"must_show": 0.9,
"remedy": 0.97
}
},
"checked": {
"photo_required": true,
"actions": [
"cut_cord"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage",
"serial_or_lot"
],
"remedy": "full_refund",
"refund_amount_text": "full refund",
"refund_amount": null,
"contact_channel": "web_form",
"steps": [
"Stop using the air conditioner right away.",
"Cut the power cord on the unit.",
"Take a photo of the serial number and cut cord.",
"Upload the photo on the Amana recall website."
],
"explanation": {
"plain": "Stop using the unit and cut its power cord. Upload a photo of the serial number and the cut cord to get a full refund.",
"technical": "\"cut the product's cord\" sets cut_cord; \"upload a photo of the product's serial number and the cut cord\" sets photo_required, whole_product, serial_or_lot, cut_or_damage and web_form; \"full refund of the unit\" sets full_refund with no fixed amount."
},
"confidence": {
"actions": 0.97,
"must_show": 0.9,
"remedy": 0.97
}
}
}{
"RecallID": 10947,
"RecallNumber": "26734",
"RecallDate": "2026-09-03T00:00:00",
"Description": "This recall involves certain Amana brand Through the Wall (TTW) air conditioners or heat pumps. These products are white and the brand name is printed on most of the units’ control covers. The units are used to provide room climate control. They most often are installed at hotels, apartment buildings, and commercial spaces. \n\nThe model number and serial number are located on the front of the unit on the front edge of the base pan on a white sticker. Recalled units have a model number beginning with PB. The model numbers in the recall include:",
"URL": "https://cpsc.gov/Recalls/2026/Daikin-Comfort-Technologies-Manufacturing-Recalls-Amana-Through-The-Wall-Air-Conditioners-and-Heat-Pumps-Due-to-Risk-of-Serious-Injury-from-Fire",
"Title": "Daikin Comfort Technologies Manufacturing Recalls Amana Through-The-Wall Air Conditioners and Heat Pumps Due to Risk of Serious Injury from Fire",
"ConsumerContact": "DCT toll-free at 833-730-0939 from 8 a.m. to 5 p.m. CT Monday through Friday or online at https://www.amana-ptac.com/amana-ttw-wrac-recall-2 or www.amana-ptac.com and click on “Product Recall” at the bottom right of the page for more information.",
"LastPublishDate": "2026-09-03T00:00:00",
"Products": [
{
"Name": "Amana Through the Wall (TTW) air conditioners or heat pumps",
"Description": "",
"Model": "",
"Type": "Air Conditioners",
"CategoryID": "371",
"NumberOfUnits": "About 4,633 (In addition, about 126 were sold in Canada)"
}
],
"Inconjunctions": [
{
"URL": "https://recalls-rappels.canada.ca/en/alert-recall/amana-through-wall-ttw-air-conditioners-or-heat-pumps-recalled-due-fire-hazard"
}
],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture16_0.gif",
"Caption": "Recalled Amana Through the Wall (TTW) air conditioners and heat pumps (models beginning with PB))"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture17_1.gif",
"Caption": "Location of label with model and serial number on the front bottom of the base pan"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture18_1.gif",
"Caption": "Model PBC123J00AA label example"
}
],
"Injuries": [
{
"Name": "DCT has received two reports of a component on the control board shorting. No injuries have been reported."
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Sold At:\nThrough direct sales and distribution customers nationwide from April 2025 through June 2026 for between $625 and $900.",
"CompanyID": ""
}
],
"Importers": [
{
"Name": "Daikin Comfort Technologies Manufacturing, Inc., of Houston, Texas",
"CompanyID": ""
}
],
"Distributors": [],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "India"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The snubber circuit can emit flames if it shorts, posing a risk of serious injury due to fire hazard.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should stop using the recalled product immediately and contact Daikin Comfort Technologies Manufacturing, Inc. (DCT) to submit a request for a full refund of the unit. Consumers will be required to provide their contact information, cut the product’s cord, and then upload a photo of the product’s serial number and the cut cord to receive a full refund of the unit."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/26734