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Refund for a photoRefund
The recalled Orb Funkee squeeze toys may contain fibrous tremolite (asbestos) in the sand, which can cause adverse health issues if inhaled.
Seal the toy in a strong plastic bag with tape and email a photo of it to Orb to get a refund. Then throw the bag away as your local rules say.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
Actions is empty because bagging and taping the toy contains it but does not cut, break or destroy it, so no guide action applies and cut_or_damage is dropped. must_show is whole_product from 'submit a photo of the product in the bag'. The code and lot are verified but not required in the photo. Remedy is full_refund from 'contact The Orb Factory for a refund' with no amount stated. The channel is email from 'to customerservice@orbtoys.com'. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should take the recalled toys away from children, stop using them immediately and contact The Orb Factory for a refund. Consumers will be asked to verify the code and lot number of the toy, place the toy in a heavy-duty plastic bag, seal the bag securely with tape, and submit a photo of the product in the bag to customerservice@orbtoys.com. If the toy has been ruptured or pierced, or the sand has escaped the toy, the Orb Factory has directed consumers to put on a mask and gloves and use damp cloths to pick up any sand that has leaked out; put the toy, cloths, mask and gloves in a heavy-duty plastic bag, then place this bag into a second bag (double-bagging) that is to be sealed with tape. Consumers should then dispose of the bag in accordance with local and/or state regulations.
Word for word from the CPSC record.
The Orb Factory at 800-741-0089 from 8:00 a.m. to 4:00 p.m. ET Monday through Friday, email at customerservice@orbtoys.com, or online at www.orbtoys.com and click "RECALL INFORMATION" at the bottom of the page for more information.






Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check changed: actions, must_show. Tokens: draft 3,439 in, 792 out; check 4,019 in, 715 out.
{
"draft": {
"photo_required": true,
"actions": [
"other"
],
"marker_text": null,
"must_show": [
"whole_product",
"cut_or_damage"
],
"remedy": "full_refund",
"refund_amount_text": "a refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Check the code and lot number on the toy.",
"Put the toy in a heavy plastic bag sealed with tape.",
"Take a photo of the toy inside the sealed bag.",
"Email the photo to customerservice@orbtoys.com."
],
"explanation": {
"plain": "Seal the toy in a strong plastic bag with tape and email a photo of it to Orb to get a refund. Then throw the bag away as your local rules say.",
"technical": "Actions is other because the remedy says to place the toy in a heavy-duty plastic bag and seal it with tape before the photo. must_show follows 'submit a photo of the product in the bag'. The remedy is full_refund from 'contact The Orb Factory for a refund', and the channel is email from 'to customerservice@orbtoys.com'. Code and lot are verified but not stated as part of the photo."
},
"confidence": {
"actions": 0.6,
"must_show": 0.6,
"remedy": 0.85
}
},
"checked": {
"photo_required": true,
"actions": [],
"marker_text": null,
"must_show": [
"whole_product"
],
"remedy": "full_refund",
"refund_amount_text": "a refund",
"refund_amount": null,
"contact_channel": "email",
"steps": [
"Check the code and lot number on the toy.",
"Put the toy in a heavy plastic bag sealed with tape.",
"Take a photo of the toy inside the sealed bag.",
"Email the photo to customerservice@orbtoys.com."
],
"explanation": {
"plain": "Seal the toy in a strong plastic bag with tape and email a photo of it to Orb to get a refund. Then throw the bag away as your local rules say.",
"technical": "Actions is empty because bagging and taping the toy contains it but does not cut, break or destroy it, so no guide action applies and cut_or_damage is dropped. must_show is whole_product from 'submit a photo of the product in the bag'. The code and lot are verified but not required in the photo. Remedy is full_refund from 'contact The Orb Factory for a refund' with no amount stated. The channel is email from 'to customerservice@orbtoys.com'."
},
"confidence": {
"actions": 0.7,
"must_show": 0.75,
"remedy": 0.85
}
}
}{
"RecallID": 10782,
"RecallNumber": "26499",
"RecallDate": "2026-05-21T00:00:00",
"Description": "This recall involves two models of Orb Funkee squeeze toys with the date code 3102491A. The products are made of a soft, stretchable material and filled with sand. Model 17451 is a large golden monkey (stylized \"monkee\"), and model 41929 is an assortment of small \"monkees\" in various colors, including orange, purple and green. The date code can be found on the hand of the golden monkee or the back of the smaller monkees.",
"URL": "https://www.cpsc.gov/Recalls/2026/Orb-Funkee-Squeeze-Toys-Recalled-Due-to-Risk-of-Serious-Injury-or-Death-from-Asbestos-Exposure-Imported-by-The-Orb-Factory",
"Title": "Orb Funkee Squeeze Toys Recalled Due to Risk of Serious Injury or Death from Asbestos Exposure; Imported by The Orb Factory",
"ConsumerContact": "The Orb Factory at 800-741-0089 from 8:00 a.m. to 4:00 p.m. ET Monday through Friday, email at customerservice@orbtoys.com, or online at www.orbtoys.com and click \"RECALL INFORMATION\" at the bottom of the page for more information.",
"LastPublishDate": "2026-05-26T00:00:00",
"Products": [
{
"Name": "Orb Funkee Squeeze Toys",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 121,340"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/orb-1.jpg",
"Caption": "Recalled Orb Funkee Gold Jumbo Monkee (Model 17451)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/orb-2.jpg",
"Caption": "Recalled Orb Funkee Gold Jumbo Monkee in Packaging"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/orb-3.jpg",
"Caption": "Recalled Orb Funkee Monkee Mega Orange and Packaging (part of assortment Model 41929)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/orb-4.jpg",
"Caption": "Recalled Orb Funkee Monkee Mega Purple and Packaging (part of assortment Model 41929)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/orb-5.jpg",
"Caption": "Recalled Orb Funkee Monkee Mega Green and Packaging (part of assortment Model 41929)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/orb-6.png",
"Caption": "Location of the Date Code on the Jumbo Monkee (left) and Monkee Mega Assortment (right)"
}
],
"Injuries": [
{
"Name": "None reported"
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Walmart and Ollie's Bargain Outlet stores nationwide from February 2025 through April 2026 for between $5 and $40.",
"CompanyID": ""
}
],
"Importers": [
{
"Name": "The Orb Factory Limited, dba ORB Toys, of Canada",
"CompanyID": ""
}
],
"Distributors": [],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The recalled Orb Funkee squeeze toys may contain fibrous tremolite (asbestos) in the sand, which can cause adverse health issues if inhaled.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should take the recalled toys away from children, stop using them immediately and contact The Orb Factory for a refund. Consumers will be asked to verify the code and lot number of the toy, place the toy in a heavy-duty plastic bag, seal the bag securely with tape, and submit a photo of the product in the bag to customerservice@orbtoys.com. If the toy has been ruptured or pierced, or the sand has escaped the toy, the Orb Factory has directed consumers to put on a mask and gloves and use damp cloths to pick up any sand that has leaked out; put the toy, cloths, mask and gloves in a heavy-duty plastic bag, then place this bag into a second bag (double-bagging) that is to be sealed with tape. Consumers should then dispose of the bag in accordance with local and/or state regulations."
}
],
"RemedyOptions": [
{
"Option": "Refund"
}
]
}The same data as JSON: GET /api/v1/recalls/26499