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Refund for a photoRefundReplace
The gum turpentine and mineral spirits contain turpentine and low-viscosity hydrocarbons, respectively, which must be in child-resistant packaging, as required by the Poison Prevention Packaging Act. The bottles are not child-resistant, posing a risk of serious injury or death from poisoning if the contents are swallowed by young children.
Keep the bottles away from children and send Natural Pigments a photo of the bottle. After you confirm you threw out the liquid, you can get a new bottle with a child-safe cap or a refund.
The percent beside each line is how sure the reader is of it. On Remedy the photo goes to Remedy instead, and is checked against this rule in seconds.
"submit a photo of the recalled product" sets photo_required and whole_product. No step to alter the product before the photo is asked, and "confirm disposal of the contents" is a confirmation, so actions is empty. "a replacement product with child-resistant packaging or a refund" sets refund_or_replacement with no fixed amount. No channel is named for the photo, so phone, the first listed consumer contact, is used. Source: Claude draft, then self-check, claude-opus-5-5, extracted Nov 5, 2026.
Consumers should secure the recalled bottles out of sight and reach of children immediately and contact Natural Pigments to receive a replacement product with child-resistant packaging or a refund. Consumers will be asked to submit a photo of the recalled product, provide contact information and confirm disposal of the contents before receiving a replacement product with child-resistant packaging or a refund.
Word for word from the CPSC record.
Natural Pigments toll-free at 888-361-5900 from 9 a.m. to 4 p.m. PT Monday through Friday, email at service@naturalpigments.com or online at https://www.naturalpigments.com/recall/ or https://www.naturalpigments.com and click on "RECALL" for more information.


Images: U.S. Consumer Product Safety Commission.
Claude’s first draft came from the Message Batches API (msgbatch_01SZvx3uWxvaPPzfuhTsWWMm); a self-check pass then reviewed it against the remedy text and a deterministic lint (msgbatch_01L7ossQ22gCyA7XoToxwJej).
The self-check kept every field of the draft. Tokens: draft 3,334 in, 391 out; check 3,896 in, 709 out.
{
"draft": {
"photo_required": true,
"actions": [],
"marker_text": null,
"must_show": [
"whole_product"
],
"remedy": "refund_or_replacement",
"refund_amount_text": "a refund",
"refund_amount": null,
"contact_channel": "phone",
"steps": [
"Store the bottles out of sight and reach of children.",
"Take a photo of the recalled bottle.",
"Dispose of the contents and confirm the disposal.",
"Contact Natural Pigments to send the photo and your contact information."
],
"explanation": {
"plain": "Keep the bottles away from children and send Natural Pigments a photo of the bottle. After you confirm you threw out the liquid, you can get a new bottle with a child-safe cap or a refund.",
"technical": "\"submit a photo of the recalled product\" sets photo_required and whole_product; no step to alter the product is asked, and disposal of contents is a confirmation, not a pre-photo action. \"a replacement product with child-resistant packaging or a refund\" sets refund_or_replacement; no channel is named for the photo, so phone, the first listed contact, is used."
},
"confidence": {
"actions": 0.8,
"must_show": 0.85,
"remedy": 0.95
}
},
"checked": {
"photo_required": true,
"actions": [],
"marker_text": null,
"must_show": [
"whole_product"
],
"remedy": "refund_or_replacement",
"refund_amount_text": "a refund",
"refund_amount": null,
"contact_channel": "phone",
"steps": [
"Store the bottles out of sight and reach of children.",
"Take a photo of the recalled bottle.",
"Dispose of the contents and confirm the disposal.",
"Contact Natural Pigments to send the photo and your contact information."
],
"explanation": {
"plain": "Keep the bottles away from children and send Natural Pigments a photo of the bottle. After you confirm you threw out the liquid, you can get a new bottle with a child-safe cap or a refund.",
"technical": "\"submit a photo of the recalled product\" sets photo_required and whole_product. No step to alter the product before the photo is asked, and \"confirm disposal of the contents\" is a confirmation, so actions is empty. \"a replacement product with child-resistant packaging or a refund\" sets refund_or_replacement with no fixed amount. No channel is named for the photo, so phone, the first listed consumer contact, is used."
},
"confidence": {
"actions": 0.75,
"must_show": 0.85,
"remedy": 0.95
}
}
}{
"RecallID": 10760,
"RecallNumber": "26469",
"RecallDate": "2026-05-07T00:00:00",
"Description": "This recall involves the bottles of Rublev Colours Gum Turpentine and Mineral Spirits. The bottles are made of amber glass and have a beige, orange, and white label. The labels have \"Rublev Colours\" in white lettering and the two bottles have \"Gum Turpentine\", \"Distilled Spirits of Gum Turpentine\" or \"Mineral Spirits\", \"Stoddard Solvent\" printed on the bottles. Both bottles have warnings and directions for use on the white areas of the labels.",
"URL": "https://www.cpsc.gov/Recalls/2026/Natural-Pigments-Recalls-Rublev-Colours-Gum-Turpentine-and-Mineral-Spirits-Bottles-Due-to-Risk-of-Serious-Injury-or-Death-from-Child-Poisoning-Violates-Mandatory-Standard-for-Child-Resistant-Packaging",
"Title": "Natural Pigments Recalls Rublev Colours Gum Turpentine and Mineral Spirits Bottles Due to Risk of Serious Injury or Death from Child Poisoning; Violates Mandatory Standard for Child-Resistant Packaging",
"ConsumerContact": "Natural Pigments toll-free at 888-361-5900 from 9 a.m. to 4 p.m. PT Monday through Friday, email at service@naturalpigments.com or online at https://www.naturalpigments.com/recall/ or https://www.naturalpigments.com and click on \"RECALL\" for more information.",
"LastPublishDate": "2026-05-07T00:00:00",
"Products": [
{
"Name": "Rublev Colours Gum Turpentine and Mineral Spirits Bottles",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 860"
}
],
"Inconjunctions": [],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/rublev-1.png",
"Caption": "Recalled Rublev Colours Mineral Spirits (Stoddard Solvent)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/rublev-2.png",
"Caption": "Recalled Rublev Colours Gum Turpentine"
}
],
"Injuries": [
{
"Name": "None reported"
}
],
"Manufacturers": [
{
"Name": "Natural Pigments LLC, of Willits, California",
"CompanyID": ""
}
],
"Retailers": [
{
"Name": "Blick Art Materials, Art Supply Warehouse and Soho Art Materials stores nationwide and online at NaturalPigments.com and DickBlick.com from about August 2022 through March 2026 for between $11 and $16.",
"CompanyID": ""
}
],
"Importers": [],
"Distributors": [],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "United States"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The gum turpentine and mineral spirits contain turpentine and low-viscosity hydrocarbons, respectively, which must be in child-resistant packaging, as required by the Poison Prevention Packaging Act. The bottles are not child-resistant, posing a risk of serious injury or death from poisoning if the contents are swallowed by young children.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should secure the recalled bottles out of sight and reach of children immediately and contact Natural Pigments to receive a replacement product with child-resistant packaging or a refund. Consumers will be asked to submit a photo of the recalled product, provide contact information and confirm disposal of the contents before receiving a replacement product with child-resistant packaging or a refund."
}
],
"RemedyOptions": [
{
"Option": "Refund"
},
{
"Option": "Replace"
}
]
}The same data as JSON: GET /api/v1/recalls/26469