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The zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children.
This recall’s remedy has not been read into a checklist yet. Its official remedy is below.
Consumers should immediately stop using the recalled Heartwarming Hugs Bear and return it to a local Build-A-Bear Workshop store to receive a refund in the form of original payment or a gift card for the original purchase price redeemable toward any available Make-Your-Own furry friend and any other available merchandise. If a consumer is unable to return their Heartwarming Hugs Bear to a local store, they can visit www.buildabear.com/recalls for more information or call Build-A-Bear to receive a free return shipping label to return the recalled bear and to receive a refund check in the form of original payment or in the form of a digital gift card to use on the firm's website.
Word for word from the CPSC record.
Build-A-Bear at 844-541-0144 from 8 a.m. to 5 p.m. CT Monday through Saturday and 7 a.m. to 4:30 p.m. CT on Sunday or by email at ProductHotline@buildabear.com, or online at https://www.buildabear.com/recalls or https://www.buildabear.com and click on "Recall" at the bottom of the page for more information.




Images: U.S. Consumer Product Safety Commission.
No extraction trace is stored for this recall.
{
"RecallID": 10754,
"RecallNumber": "26457",
"RecallDate": "2026-04-30T00:00:00",
"Description": "This recall involves the Heartwarming Hugs weighted plush bear with model number 034464. It has a side pouch containing a heart filled with 2.5 pounds of ceramic beads, which can be heated or cooled for comfort. The pouch is secured with a zipper. The product is graded 3 years+ and carries a cautionary statement advising adult supervision due to the heated/cooled element. The model number is located on the label sewn into the back side of one bear leg.",
"URL": "https://www.cpsc.gov/Recalls/2026/Build-A-Bear-Workshop-Recalls-Heartwarming-Hugs-Bears-Due-to-Risk-of-Serious-Injury-or-Death-from-Choking-Hazard-to-Children",
"Title": "Build-A-Bear Workshop Recalls Heartwarming Hugs Bears Due to Risk of Serious Injury or Death from Choking Hazard to Children",
"ConsumerContact": "Build-A-Bear at 844-541-0144 from 8 a.m. to 5 p.m. CT Monday through Saturday and 7 a.m. to 4:30 p.m. CT on Sunday or by email at ProductHotline@buildabear.com, or online at https://www.buildabear.com/recalls or https://www.buildabear.com and click on \"Recall\" at the bottom of the page for more information.",
"LastPublishDate": "2026-05-01T00:00:00",
"Products": [
{
"Name": "Build-A-Bear Workshop Heartwarming Hugs Bears",
"Description": "",
"Model": "",
"Type": "",
"CategoryID": "",
"NumberOfUnits": "About 36,000 (In addition 520 were sold in Canada)"
}
],
"Inconjunctions": [
{
"URL": "https://recalls-rappels.canada.ca/en/alert-recall/build-bear-workshop-heartwarming-hugs-bear-2-recalled-due-choking-hazard"
}
],
"Images": [
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture5_43.png",
"Caption": "Recalled Heartwarming Hugs Bear"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture6_32.png",
"Caption": "Recalled Heartwarming Hugs Bear"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture7_25.png",
"Caption": "Side view of the pouch on the recalled Heartwarming Hugs Bear (zipper is located on the side)"
},
{
"URL": "https://www.cpsc.gov/s3fs-public/Picture8_19.png",
"Caption": "Recalled Heartwarming Hugs Bear showing the heart shaped bead bag"
}
],
"Injuries": [
{
"Name": "There has been one consumer report in the United Kingdom of the zipper slider detaching while in use, and no reports in the United States. No injuries have been reported."
}
],
"Manufacturers": [],
"Retailers": [
{
"Name": "Build-A-Bear Workshop stores and online at www.buildabear.com from January 2026 through March 2026 for about $48.",
"CompanyID": ""
}
],
"Importers": [
{
"Name": "Build-A-Bear Workshop, Inc., of St Louis, Missouri",
"CompanyID": ""
}
],
"Distributors": [],
"SoldAtLabel": null,
"ManufacturerCountries": [
{
"Country": "China"
}
],
"ProductUPCs": [],
"Hazards": [
{
"Name": "The zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children.",
"HazardType": "",
"HazardTypeID": ""
}
],
"Remedies": [
{
"Name": "Consumers should immediately stop using the recalled Heartwarming Hugs Bear and return it to a local Build-A-Bear Workshop store to receive a refund in the form of original payment or a gift card for the original purchase price redeemable toward any available Make-Your-Own furry friend and any other available merchandise. If a consumer is unable to return their Heartwarming Hugs Bear to a local store, they can visit www.buildabear.com/recalls for more information or call Build-A-Bear to receive a free return shipping label to return the recalled bear and to receive a refund check in the form of original payment or in the form of a digital gift card to use on the firm's website."
}
],
"RemedyOptions": [
{
"Option": "Refund"
},
{
"Option": "Replace"
}
]
}The same data as JSON: GET /api/v1/recalls/26457