Gazelle USA Urban Arrow FamilyNext Pro Cargo E-Bikes

{
  "RecallID": 10589,
  "RecallNumber": "26236",
  "RecallDate": "2026-01-29T00:00:00",
  "Description": "This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105\" in length and 28\" wide. \"Urban Arrow\" is imprinted on the bottom of the cargo box.",
  "URL": "https://www.cpsc.gov/Recalls/2026/Gazelle-USA-Recalls-Urban-Arrow-FamilyNext-Pro-Cargo-E-Bikes-Due-to-Injury-Hazard",
  "Title": "Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard",
  "ConsumerContact": "Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. Monday through Friday, email at service.na@urbanarrow.com or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/ and click on \"Product Recalls\" at the bottom of the page for more information.",
  "LastPublishDate": "2026-01-29T00:00:00",
  "Products": [
    {
      "Name": "Urban Arrow FamilyNext Pro Cargo E-Bikes",
      "Description": "",
      "Model": "",
      "Type": "",
      "CategoryID": "",
      "NumberOfUnits": "About 320"
    }
  ],
  "Inconjunctions": [],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/famnext-1.png",
      "Caption": "Recalled FamilyNext Pro Cargo Bike"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/famnext-2.png",
      "Caption": "Recalled E-bike Old Buckle (left) and E-bike Replacement Buckle (right)"
    }
  ],
  "Injuries": [
    {
      "Name": "The firm has received three reports of buckles not fully latching. No injuries have been reported."
    }
  ],
  "Manufacturers": [],
  "Retailers": [
    {
      "Name": "Individual specialty stores from March 2025 through December 2025 for about $9,000.",
      "CompanyID": ""
    }
  ],
  "Importers": [
    {
      "Name": "Gazelle USA, LLC, of Santa Cruz, California",
      "CompanyID": ""
    }
  ],
  "Distributors": [],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "Vietnam"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Repair"
    }
  ]
}