Anker Power Banks

{
  "draft": {
    "photo_required": false,
    "actions": [],
    "marker_text": null,
    "must_show": [],
    "remedy": "replacement",
    "refund_amount_text": null,
    "refund_amount": null,
    "contact_channel": "web_form",
    "steps": [
      "Stop using the recalled power bank right away.",
      "Register for the recall on the Anker recall website.",
      "Follow Anker's instructions to get a free replacement.",
      "Dispose of the battery following local and state rules."
    ],
    "explanation": {
      "plain": "Stop using the power bank and sign up on Anker's recall website. Anker will send you a free new power bank, and no photo is needed.",
      "technical": "Remedy says \"receiving a free replacement power bank\", so remedy is replacement with no refund amount. No photo, cutting or marking is mentioned, so photo_required is false and actions and must_show are empty. \"Visit https://www.anker.com/product-recalls to register\" sets contact_channel to web_form."
    },
    "confidence": {
      "actions": 0.85,
      "must_show": 0.85,
      "remedy": 0.95
    }
  },
  "checked": {
    "photo_required": false,
    "actions": [],
    "marker_text": null,
    "must_show": [],
    "remedy": "replacement",
    "refund_amount_text": null,
    "refund_amount": null,
    "contact_channel": "web_form",
    "steps": [
      "Stop using the recalled power bank right away.",
      "Register for the recall on the Anker recall website.",
      "Follow Anker's instructions to get a free replacement.",
      "Dispose of the battery following local and state rules."
    ],
    "explanation": {
      "plain": "Stop using the power bank and sign up on Anker's recall website. Anker will give you a free new power bank, and no photo is needed.",
      "technical": "Remedy says \"receiving a free replacement power bank\", so remedy is replacement with no refund amount. No photo, cutting or marking is mentioned, so photo_required is false and actions and must_show are empty. \"Visit https://www.anker.com/product-recalls to register\" sets contact_channel to web_form."
    },
    "confidence": {
      "actions": 0.85,
      "must_show": 0.85,
      "remedy": 0.95
    }
  }
}

{
  "RecallID": 10067,
  "RecallNumber": "25011",
  "RecallDate": "2024-10-17T00:00:00",
  "Description": "This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.",
  "URL": "https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations",
  "Title": "Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations",
  "ConsumerContact": "Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or at www.anker.com and click on \"Product Recalls\" at the bottom of the page for more information.",
  "LastPublishDate": "2024-10-17T00:00:00",
  "Products": [
    {
      "Name": "Anker Power Banks",
      "Description": "",
      "Model": "",
      "Type": "",
      "CategoryID": "",
      "NumberOfUnits": "About 2,100"
    }
  ],
  "Inconjunctions": [],
  "Images": [
    {
      "URL": "https://www.cpsc.gov/s3fs-public/anker-1.png",
      "Caption": "Recalled Anker Power Bank A1642"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/anker-2.png",
      "Caption": "Recalled Anker Power Bank A1647"
    },
    {
      "URL": "https://www.cpsc.gov/s3fs-public/anker-3.png",
      "Caption": "Recalled Anker Power Bank A1652"
    }
  ],
  "Injuries": [
    {
      "Name": "The firm has received 28 reports of incidents of the batteries overheating, exploding, and the power bank catching on fire. Two injuries which included first and second degree burns to the consumer's hands have been reported."
    }
  ],
  "Manufacturers": [
    {
      "Name": "Anker Innovations Limited, of Hong Kong, China",
      "CompanyID": ""
    }
  ],
  "Retailers": [
    {
      "Name": "Best Buy, Target, NEXT TRADING SAS, C2 Wireless and K Spider Inc. stores nationwide, and online at Amazon.com, ebay.com, AAliExpress.com, and Walmart.com, from January 2024 through July 2024 for between $40 and $60.",
      "CompanyID": ""
    }
  ],
  "Importers": [],
  "Distributors": [],
  "SoldAtLabel": null,
  "ManufacturerCountries": [
    {
      "Country": "China"
    }
  ],
  "ProductUPCs": [],
  "Hazards": [
    {
      "Name": "The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.",
      "HazardType": "",
      "HazardTypeID": ""
    }
  ],
  "Remedies": [
    {
      "Name": "Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations."
    }
  ],
  "RemedyOptions": [
    {
      "Option": "Replace"
    }
  ]
}