Get your refund

1. Your recall

   

   VQQQ Natural Gas Patio Heaters

   Recall 27039

   Components on the recalled patio heaters can malfunction, causing gas to be released, posing a risk of serious injury or death from fire and burn hazards.

   Recalled VQQQ Natural Gas Patio Heater. Image: US Consumer Product Safety Commission.

   Recalled

   Oct 22, 2026

   Units

   About 100

   The remedy, in the CPSC’s words“Consumers should stop using the recalled patio heaters immediately, shut the valve at the portable gas source, disconnect the gas hose and contact VQQQ for a full refund. Consumers will be asked to write in permanent marker "Recalled" on the heater's base and send a photo of the marked heater to vqqqrecall@163.com. Consumers should then dispose of the recalled product.”

   Consumers should stop using the recalled patio heaters immediately, shut the valve at the portable gas source, disconnect the gas hose and contact VQQQ for a full refund. Consumers will be asked to write in permanent marker "Recalled" on the heater's base and send a photo of the marked heater to vqqqrecall@163.com. Consumers should then dispose of the recalled product.

   Read recall 27039 on cpsc.gov

2. Make it safe

   1. Shut the gas valve and disconnect the gas hose.

   2. Write Recalled on the heater's base in permanent marker.

   3. Take a photo of the marked heater.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   write_recalled

   Marker text

   Recalled

   Photo must show

   whole_product, marking

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.93, must show 0.93, remedy 0.97

   "write in permanent marker 'Recalled' on the heater's base" sets write_recalled and marker_text; "send a photo of the marked heater to vqqqrecall@163.com" sets photo_required, must_show whole_product and marking, and email; "full refund" sets full_refund. Disconnecting the gas hose is a safety step, not part removal.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the writing facing the camera. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.