Get your refund

1. Your recall

   

   Xalirium Adult Portable Bed Rails

   Recall 27029

   Risk of serious injury or death from entrapment and asphyxiation.

   Recalled Xalirium Adult Portable Bed Rails. Image: US Consumer Product Safety Commission.

   Recalled

   Oct 15, 2026

   Units

   About 200

   The remedy, in the CPSC’s words“Consumers should stop using the recalled adult portable bed rails immediately and contact usOpal for a full refund. Consumers will be asked to cut the black storage bag and straps and to cut the foam padding on the bed rails, write "RECALLED" on the upper and lower bed rails, and send a photo of the marked rails to xaliriumofficial@outlook.com. Consumers should then dispose of the recalled product.”

   Consumers should stop using the recalled adult portable bed rails immediately and contact usOpal for a full refund. Consumers will be asked to cut the black storage bag and straps and to cut the foam padding on the bed rails, write "RECALLED" on the upper and lower bed rails, and send a photo of the marked rails to xaliriumofficial@outlook.com. Consumers should then dispose of the recalled product.

   Read recall 27029 on cpsc.gov

2. Make it safe

   1. Cut the black storage bag, straps and foam padding.

   2. Write RECALLED on the upper and lower bed rails.

   3. Take a photo of the marked bed rails.

   4. Send the photo here. Remedy checks it for you.

   

   Proof rule (claude-opus-5-5, stored)

   Actions

   other, write_recalled

   Marker text

   RECALLED

   Photo must show

   whole_product, cut_or_damage, marking

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.88, must show 0.85, remedy 0.97

   "cut the black storage bag and straps and to cut the foam padding" sets other (smaller parts, not the main body); "write "RECALLED" on the upper and lower bed rails" sets write_recalled and marker_text; "send a photo of the marked rails to xaliriumofficial@outlook.com" sets photo_required, must_show and email; "full refund" sets full_refund with no fixed amount.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the writing facing the camera. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.