Get your refund

1. Your recall

   

   Crystal Glass Cups with Loose Crystal Chips

   Recall 27026

   Glass can break inside the recalled cups while in use, posing a risk of serious injury from ingestion and laceration hazards.

   Recalled Crystal Glass Cups with Loose Crystal Chips (Blue Apatite and Amethyst). Image: US Consumer Product Safety Commission.

   Recalled

   Oct 15, 2026

   Units

   About 600

   The remedy, in the CPSC’s words“Consumers should stop using the recalled crystal cup immediately and register at http://www.lovingthyselfrocks.com/recall to receive a full refund in the form of original payment. Consumer will be asked to fill out an online form and submit a photograph with the word "RECALL" written on the front of the crystal cup in permanent black marker. Consumers will be asked to attest to proper disposal of the recalled cup following the instructions on the firm's website.”

   Consumers should stop using the recalled crystal cup immediately and register at http://www.lovingthyselfrocks.com/recall to receive a full refund in the form of original payment. Consumer will be asked to fill out an online form and submit a photograph with the word "RECALL" written on the front of the crystal cup in permanent black marker. Consumers will be asked to attest to proper disposal of the recalled cup following the instructions on the firm's website.

   Read recall 27026 on cpsc.gov

2. Make it safe

   1. Stop using the crystal cup right away.

   2. Write RECALL on the front of the cup in black marker.

   3. Take a photo that shows the cup and the writing.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   write_recalled

   Marker text

   RECALL

   Photo must show

   whole_product, marking

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.95, must show 0.92, remedy 0.97

   "submit a photograph with the word 'RECALL' written on the front of the crystal cup in permanent black marker" sets photo_required, write_recalled, marker_text and must_show; "full refund in the form of original payment" sets full_refund; "fill out an online form" at the recall URL sets web_form. Disposal attestation comes after the photo and is not listed.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the writing facing the camera. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.