Get your refund

1. Your recall

   

   ONTHEWEI Baby Bath Seats

   Recall 27018

   Risk of serious injury or death to children from drowning.

   Recalled ONTHEWEI Baby Bath Seats. Image: US Consumer Product Safety Commission.

   Recalled

   Oct 8, 2026

   Units

   About 2,140

   The remedy, in the CPSC’s words“Consumers should stop using the recalled bath seats immediately and contact ONTHEWEI for a full refund. Consumers will be asked to destroy the bath seat by writing in permanent marker "RECALLED" on the front of the bath seat, disassembling it by removing the back rest and arm restraints and cutting the three suction cups on the seat's underside and send a photo of the destroyed bath seat showing the marked product to onthewei@outlook.com. Consumers should then dispose of the recalled product.”

   Consumers should stop using the recalled bath seats immediately and contact ONTHEWEI for a full refund. Consumers will be asked to destroy the bath seat by writing in permanent marker "RECALLED" on the front of the bath seat, disassembling it by removing the back rest and arm restraints and cutting the three suction cups on the seat's underside and send a photo of the destroyed bath seat showing the marked product to onthewei@outlook.com. Consumers should then dispose of the recalled product.

   Read recall 27018 on cpsc.gov

2. Make it safe

   1. Write RECALLED on the front of the seat in permanent marker.

   2. Remove the back rest and arm restraints.

   3. Cut the three suction cups on the underside.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   write_recalled, disassemble, remove_part, other

   Marker text

   RECALLED

   Photo must show

   whole_product, cut_or_damage, marking

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.85, must show 0.9, remedy 0.97

   "writing in permanent marker 'RECALLED'" sets write_recalled and marker_text; "disassembling it by removing the back rest and arm restraints" sets disassemble and remove_part; "cutting the three suction cups" (a smaller part) sets other; "send a photo of the destroyed bath seat showing the marked product to onthewei@outlook.com" sets photo_required, must_show (whole_product, cut_or_damage, marking) and email; "full refund" sets the remedy with no fixed amount.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the writing facing the camera. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.