Get your refund

1. Your recall

   

   LED-light bike lock keys

   Recall 27015

   Risk of serious injury or death from battery ingestion.

   Recalled LED-Light Key. Image: US Consumer Product Safety Commission.

   Recalled

   Oct 8, 2026

   Units

   About 3,630 (In addition, 1,395 in Canada)

   The remedy, in the CPSC’s words“Consumers should stop using the recalled LED-light key that was included with certain SureLock Bicycle Lock sets immediately and contact Giant Bicycle for a $5 refund. Consumers will be asked to bring the LED key to an authorized Giant retailer to participate in the recall and receive the refund. When returning the LED-light key to a retailer, consumers will be required to bring either the complete bicycle lock purchase or a picture of the serial number on the bicycle lock in order to verify the serial number is in the scope of the recall. Consumers may continue to use the bicycle lock and non-LED-light keys included with the SureLock Bicycle Lock sets. Note: Button and Coin cell batteries are hazardous. Batteries should be disposed of or recycled by following local hazardous waste procedures.”

   Consumers should stop using the recalled LED-light key that was included with certain SureLock Bicycle Lock sets immediately and contact Giant Bicycle for a $5 refund. Consumers will be asked to bring the LED key to an authorized Giant retailer to participate in the recall and receive the refund. When returning the LED-light key to a retailer, consumers will be required to bring either the complete bicycle lock purchase or a picture of the serial number on the bicycle lock in order to verify the serial number is in the scope of the recall. Consumers may continue to use the bicycle lock and non-LED-light keys included with the SureLock Bicycle Lock sets. Note: Button and Coin cell batteries are hazardous. Batteries should be disposed of or recycled by following local hazardous waste procedures.

   Read recall 27015 on cpsc.gov

2. Make it safe

   1. Stop using the LED-light key right away.

   2. Contact Giant Bicycle about the recall.

   3. Bring the LED key to an authorized Giant retailer.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   none

   Marker text

   none

   Photo must show

   nothing

   Remedy

   partial_refund, "a $5 refund"

   Confidence

   actions 0.85, must show 0.7, remedy 0.7

   "contact Giant Bicycle for a $5 refund" sets remedy partial_refund and refund_amount 5. "bring the LED key to an authorized Giant retailer" sets contact_channel other. The lint flags the word picture, but the draft is kept. The picture of the serial number is only an option instead of bringing the whole lock, and it is shown in person rather than sent, emailed or uploaded. So photo_required is false, must_show is empty, and no product actions are asked.

3. This recall does not ask for a photo

   Its remedy is handled by the firm directly. Read what to do on the recall page.

   Recall 27015 on cpsc.gov

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.