Get your refund

1. Your recall

   

   LandTale Adult Portable Bed Rails

   Recall 27005

   Risk of serious injury or death from entrapment and asphyxiation.

   Recalled LandTale bed rail. Image: US Consumer Product Safety Commission.

   Recalled

   Oct 1, 2026

   Units

   About 730

   The remedy, in the CPSC’s words“Consumers should stop using the recalled adult portable bed rails immediately and contact YunHeng for a full refund. Consumers will be asked to destroy the bed rail by cutting off the handle's foam grip, disassembling the product and writing in permanent marker "RECALLED" on the upper and lower rails, and send a photo of the marked bed rails, showing the sender's name written on paper, to LandtaleBedRailsRecall@outlook.com. Consumers should then dispose of the destroyed product.”

   Consumers should stop using the recalled adult portable bed rails immediately and contact YunHeng for a full refund. Consumers will be asked to destroy the bed rail by cutting off the handle's foam grip, disassembling the product and writing in permanent marker "RECALLED" on the upper and lower rails, and send a photo of the marked bed rails, showing the sender's name written on paper, to LandtaleBedRailsRecall@outlook.com. Consumers should then dispose of the destroyed product.

   Read recall 27005 on cpsc.gov

2. Make it safe

   1. Cut off the foam grip on the handle.

   2. Take the bed rail apart.

   3. Write RECALLED in permanent marker on upper and lower rails.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   other, disassemble, write_recalled

   Marker text

   RECALLED

   Photo must show

   whole_product, cut_or_damage, marking

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.9, must show 0.85, remedy 0.97

   "cutting off the handle's foam grip" sets other (foam is a smaller part), "disassembling the product" sets disassemble, and "writing in permanent marker RECALLED" sets write_recalled and marker_text. "send a photo of the marked bed rails" to an outlook.com address sets photo_required, whole_product, cut_or_damage, marking and email, and "full refund" sets full_refund with no amount.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the writing facing the camera. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.